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Ulasan untuk Casa das Arcadas

3 out of 5
Casa das Arcadas
Rua dos Mercadores nº77, Ponta Delgada, Ponta Delgada

Ulasan

9,0

Luar biasa

Penilaian 10 - Sangat Bagus. 57 dari 95 ulasan" "
Penilaian 8 - Bagus. 30 dari 95 ulasan" "
Penilaian 6 - Cukup Baik. 3 dari 95 ulasan" "
Penilaian 4 - Buruk. 4 dari 95 ulasan" "
Penilaian 2 - Sangat Buruk. 1 dari 95 ulasan" "

9,2/10

Kebersihan

8,8/10

Staf & layanan

8,8/10

Fasilitas

9,2/10

Kondisi & fasilitas properti

8,8/10

Ramah lingkungan

Ulasan

4/10 Buruk

laura

Bepergian dalam rombongan
Tidak Disukai: Fasilitas, kondisi & fasilitas properti
El agua caliente no funcionaba estaba el grifo mal
Menginap 4 malam pada bulan Mei 2024

10/10 Sangat Bagus

Kjell

Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti
Menginap 2 malam pada bulan Mei 2024

10/10 Sangat Bagus

Aleksandra

Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti

10/10 Sangat Bagus

Fawzia

Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti
Great location, service and facility.
Menginap 1 malam pada bulan April 2024

4/10 Buruk

Sardar

Disukai: Staf & layanan
Tidak Disukai: Fasilitas
The water was cold during my stay and I couldn’t shower
Menginap 1 malam pada bulan April 2024

10/10 Sangat Bagus

Karin

Disukai: Kebersihan, staf & layanan, fasilitas, kondisi & fasilitas properti
Wonderful service! I arrived quite early and they let me store my luggage and let me know when my room was ready. I needed a nap and a shower after traveling so long! Much appreciated Very easy check in and out as all done over phone Nice location just off beaten track so not loud and walkable to all of town. Cool little place with great details like arches and old beams. No view but that wasn't needed. Windows open for fresh air and sound of rain. Nice sized room but small shower and bathroom for Americans. Get used to it. Comfortable bed Microwave and fridge and fileted water available and electric kettle in room.
Menginap 1 malam pada bulan April 2024

10/10 Sangat Bagus

Amy

Disukai: Kebersihan, staf & layanan, fasilitas, kondisi & fasilitas properti
Great spot
Menginap 1 malam pada bulan April 2024
Tanggapan dari EJ pada tanggal 28 Mei 2024
Dear Amy,Thank you very much for your positive feedback! It was a pleasure having you with us and we hope to receive you again in a near future. Take care!Kind Regards,Casa das Arcadas.

10/10 Sangat Bagus

Bruce, Bedford

Disukai: Kondisi & fasilitas properti
Menginap 3 malam pada bulan Maret 2024

10/10 Sangat Bagus

David

Menginap 5 malam pada bulan Januari 2024

10/10 Sangat Bagus

Marc

Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti, kenyamanan kamar
Nice place to stay in the heart of the city.
Menginap 1 malam pada bulan Desember 2023

8/10 Bagus

Betty Andrée

Bepergian bersama teman
Disukai: Kebersihan, staf & layanan, fasilitas, kondisi & fasilitas properti
bien
Menginap 9 malam pada bulan Desember 2023

10/10 Sangat Bagus

Sandra

Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti, kenyamanan kamar
Menginap 3 malam pada bulan November 2023

10/10 Sangat Bagus

Matthew, Los Angeles

Disukai: Kebersihan, staf & layanan, fasilitas, kondisi & fasilitas properti
Great location. It was clean and quiet. I liked the access to the kitchen and dining area.
Menginap 4 malam pada bulan Oktober 2023
Tanggapan dari Eli. pada tanggal 28 Okt 2023
Dear Matthew,Thank you very much for the time you took to comment us.It was a pleasure having you with us and we hope to see you again in a near future.Kind Regards,Casa das Arcadas.

10/10 Sangat Bagus

Kevin

Bepergian bersama teman
Disukai: Kebersihan, fasilitas, kondisi & fasilitas properti
Great room quiet, clean and on a mosaic stone lane way with small shops and restaurants, very quaint.
Menginap 2 malam pada bulan Oktober 2023
Tanggapan dari Eli. pada tanggal 28 Okt 2023
Dear Kevin,Thank you very much for the time you took to comment us.It was a pleasure having you with us and we hope to see you again in a near future.Kind Regards,Casa das Arcadas.

2/10 Sangat Buruk

merle

Bepergian bersama teman
Tidak Disukai: Staf & layanan, kondisi & fasilitas properti
We arrived at the property after flying from Las Vegas to Boston and from Boston to St Michael Azores. It was about 9:00 pm when we arrivedat the property. They contacted us with a list of instructions and a code to open the door. As we entered, there was a very big staircase and nothing else. We are senior citizens with very heavy luggage. We, somehow managed to carry the luggage up the stairs. There was no one upstairs to tell us our room number or give us a key. The instructions said to call when we arrive. There was no wifi, and no phones that we could see, so calling was impossible. We had no choice but to leave. Most of the hotels were booked. We drove around till 1:00 am an we finally found a hotel that had a vacancy. This was the worst trip ever.
Tanggapan dari Elisabete. pada tanggal 15 Sep 2023
Dear Nicolau,Thank you very much for the time you took to comment us.We send the check-in instructions to our guests on the day before, yours had your room number identified. Along with the instructions, there's our contacts. At the reception of our property, there are sheets available with the WIFI information. While booking the room, the agency must let the guest know that the rooms are acessible by stairs only. We apologize for the fact that you were not able to enjoy our facilities. All the best. Kind Regards, Casa das Arcadas.

10/10 Sangat Bagus

Adrie

Disukai: Kebersihan, staf & layanan, fasilitas, kondisi & fasilitas properti
Surprisingly great facility and location. Price/quality very goog.
Menginap 1 malam pada bulan September 2023
Tanggapan dari Elisabete. pada tanggal 6 Sep 2023
Dear Adrie,Thank you very much for the time you took to comment us.It was a pleasure having you with us and we hope to see you again in a near future.Kind Regards, Casa das Arcadas.

8/10 Bagus

Kimberly

Menginap 1 malam pada bulan Agustus 2023
Tanggapan dari Elisabete. pada tanggal 15 Sep 2023
Dear Kimberly,Thank you very much for the time you took to comment us.It was a pleasure having you with us and we hope to see you again in a near future.Kind Regards, Casa das Arcadas.

8/10 Bagus

Giorgia

Bepergian bersama teman
Disukai: Kebersihan, staf & layanan, fasilitas, kondisi & fasilitas properti
Appartamentino centralissimo a Ponta Delgada, comodo e vicino alla fermata dei pullman, dei supermercati. La via in cui si trova è quella principale della città, con alcuni bar sotto casa (quindi non proprio silenziosissima) ma basta chiudere le finestre ed accendere il condizionatore. Comodissima la zona cucina a disposizione di tutti gli ospiti, fornita di ogni utensile utile per poter cucinare ciò che si vuole. L'unica scomodità che abbiamo avuto è stata la mancanza di uno stendino, o una zona lavanderia, dove stendere e far asciugare le nostre cose. Ci siamo dovuti arrabattare ed appendere alla doccia o alle ante degli armadi costumi ed asciugamani (la stanza era senza balcone). Nel complesso comunque una ottima struttura!
Menginap 8 malam pada bulan Agustus 2023
Tanggapan dari Elisabete. pada tanggal 6 Sep 2023
Dear Giorgia,Thank you very much for the time you took to comment us.It was a pleasure having you with us and we hope to see you again in a near future.Kind Regards, Casa das Arcadas.

10/10 Sangat Bagus

Pernille

Bepergian bersama teman
Disukai: Kebersihan, staf & layanan, fasilitas, kondisi & fasilitas properti
Very nice hotel with great facilities!
Menginap 8 malam pada bulan Agustus 2023
Tanggapan dari Elisabete. pada tanggal 22 Agu 2023
Dear Pernille,Thank you very much for the time you took to comment us.It was a pleasure having you with us and we hope to see you again in a near future.Kind Regards,Casa das Arcadas.

10/10 Sangat Bagus

JEAN FRANCOIS

Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti, kenyamanan kamar
Menginap 1 malam pada bulan Agustus 2023
Tanggapan dari Elisabete. pada tanggal 11 Agu 2023
Dear Jean François,Thank you very much for the time you took to comment us.It was a pleasure having you with us and we hope to see you again in a near future.Kind Regards,Casa das Arcadas.

10/10 Sangat Bagus

Mussamo

Disukai: Kebersihan, staf & layanan
Good
Menginap 2 malam pada bulan Juni 2023
Tanggapan dari Elisabete. pada tanggal 7 Agu 2023
Dear Mussamo,Thank you very much for the time you took to comment us.It was a pleasure having you with us and we hope to see you again in a near future.Kind Regards, Casa das Arcadas.

10/10 Sangat Bagus

Ute

Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti
Das Hotel ist sehr gut gelegen. Die Einrichtung ist stylisch und praktisch zugleich. Das Personal ist freundlich und die Unterkunft ist sehr sauber, ich habe mich dort sehr wohl gefühlt.
Menginap 14 malam pada bulan Mei 2023
Tanggapan dari Elisabete. pada tanggal 7 Agu 2023
Dear Ute,Thank you very much for the time you took to comment us.It was a pleasure having you with us and we hope to see you again in a near future.Kind Regards,Casa das Arcadas.

8/10 Bagus

Kim

Disukai: Staf & layanan, kondisi & fasilitas properti
Menginap 1 malam pada bulan Mei 2023

10/10 Sangat Bagus

Leslie

Menginap 2 malam pada bulan April 2023

10/10 Sangat Bagus

Maria Gabriela

Menginap 1 malam pada bulan April 2023

10/10 Sangat Bagus

Siegfried

Traveler bisnis
Disukai: Staf & layanan, fasilitas, kondisi & fasilitas properti
A porta principal não estava fechada porque a moldura da porta é muito estreita e as pessoas não tinham forças para fechá-la. Aquilo precisa ser consertado.
Menginap 2 malam pada bulan Maret 2023

8/10 Bagus

Traveler terverifikasi

Disukai: Kebersihan, kondisi & fasilitas properti, kenyamanan kamar
drop the basket
Central, nice and clean. Th breakfast basket is a terrible idea, gives no choice and contains sweetened juice/yoghurt and cereal. Strange that they don't serve breakfast in their kitchen/lounge.
Menginap 2 malam pada bulan Januari 2023
Tanggapan dari Rodrigues pada tanggal 28 Jan 2023
Thank you for your comment

10/10 Sangat Bagus

Jasmina

Disukai: Kebersihan, staf & layanan, fasilitas, kondisi & fasilitas properti
Casa das Arcadas ist eine wirklich sehr empfehlenswerte Unterkunft im Zentrum Ponta Delgadas. Zu Fuß erreicht man das Stadtzentrum innerhalb von 2min, sowie alle zentralen Buslinien. Die Zimmer sehen 1:1 aus wie auf den Bildern und sind wirklich sehr groß und sauber. Zudem gibt es im 2. Stock eine große, gut ausgestattete Küche sowie einen großen Tisch, die man frei nutzen kann. Am meisten hat mir der Service und das Frühstück gefallen. Das Personal ist wirklich sehr freundlich und rund um die Uhr über WhatsApp erreichbar. Das Frühstück war wirklich hervorragend und übertraf meine Erwartungen. Ich habe pro Tag 2€ dafür bezahlt und das hat sich mehr als gelohnt. Es umfasste Brötchen, Cornflakes, diversen Aufschnitt (regional), Kaffee, Tee, Kakao, Saft, Obst, Joghurt, Kekse und vieles mehr. Sollte ich nochmal nach Sao Miguel fliegen, würde ich definitiv wieder dieses Hotel buchen.
Menginap 7 malam pada bulan Oktober 2022
Tanggapan dari Tomás. pada tanggal 19 Okt 2022
Thank you very much for your detailed review!It was a pleasure having you as a guest, and we hope that we will hear from you again in the future.

6/10 Cukup Baik

Traveler terverifikasi

Disukai: Kebersihan, kondisi & fasilitas properti, kenyamanan kamar
Chambre agréable ,très bien située très propre, calme . Petit-déjeuner pas bon, produits bas de gamme ,aucun personnel présent il faut débarrasser sa table et nettoyer la table, ce n'est pas le service attendu lorsque l'on réserve une chambre. Donc il faut se contenter de la chambre et prendre le petit-déjeuner à l'extérieur meilleur et moins cher
Menginap 1 malam pada bulan September 2022

10/10 Sangat Bagus

Veronika

Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti, kenyamanan kamar
Such a great place to stay
The hotel is right in the city center, just one street from the sea, yet quite. The room was very spacious and comfy, the service perfect and we just loved the picnic basket breakfasts.
Menginap 7 malam pada bulan Agustus 2022
Tanggapan dari Francisco pada tanggal 22 Agu 2022
Thank you very much for your feedback Dear Veronika. It was a pleasure having you as a guest. We are glad that you enjoyed your stay. We hope to see you again in a near future.

8/10 Bagus

Christina

Menginap 4 malam pada bulan Agustus 2022

8/10 Bagus

ZOUBIDA

Bepergian bersama teman
Disukai: Staf & layanan, fasilitas, kondisi & fasilitas properti
Propreté de l établissement petit déjeuner copieux, trop de bruits du au travaux d un bâtiment dans la rue .
Menginap 7 malam pada bulan Agustus 2022
Tanggapan dari Tomás. pada tanggal 18 Agu 2022
Thank you very much for your positive review! It was a pleasure having you with us. We hope to hear from you again.

10/10 Sangat Bagus

Traveler terverifikasi

Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti, kenyamanan kamar
Menginap 4 malam pada bulan Juli 2022
Tanggapan dari Francisco pada tanggal 27 Jul 2022
It was a pleasure having you as guest, we hope to see you in a near future.

10/10 Sangat Bagus

Jakub

Bepergian bersama keluarga dan anak
Disukai: Kebersihan, staf & layanan, fasilitas, kondisi & fasilitas properti
Great location, lots of restaurants around. Quick taxi from the airport. Will book here again when visiting. Prompt responses from the staff.
Menginap 1 malam pada bulan Juni 2022
Tanggapan dari Francisco pada tanggal 27 Jul 2022
It was a pleasure having you as a guest. We hope to see you in the near future

10/10 Sangat Bagus

Patricia

Bepergian dalam rombongan
Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti
I might have missed it but note there are stairs and no elevators so if you have large luggage, you will need to carry that up yourself potentially up to 1 - 2 floors depending on where your room is. The stairs are sturdy and wide, but may not be for everyone. There is a nice kitchen area shared by everyone, a nice place to sit and have tea or coffee or even cook your dinner. The breakfast basket is left outside your room door and contains everything from dishes, cutlery, yogurt, fruit, cheese/ham/bread/butter, coffee/tea - the whole works! The staff is helpful and responsive on WhatsApp. The only thing I would suggest for them to improve on is the bathroom amenities. There is a pump bottle of hand soap for the sink but they provide a similar thing for the body wash/shampoo in a plastic hanger/holder. For easier use and convenience they should just have these pumps attached to the wall. For the sink had soap, this might free up a bit of space to put a few personal toiletries. The plastic holder is essentially useless as you can't pump the wash easily while inside the holder. I think the housekeeping staff just need to follow a check list of what they need to check for. My friend's room didn't have body wash and they never came with a pump for that up to the time we checked out. Instead the office staff poured it in a cup for her.
Menginap 4 malam pada bulan Juni 2022
Tanggapan dari Francisco pada tanggal 27 Jul 2022
It was a pleasurehaving you as a guest, we will take your feedback in consideration. We hope to see you in a near future.

8/10 Bagus

Sabine

Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti
Maison hôtelière
Suite 8 - belle chambre vaste - avec petite salle d eau et wc- Literie tres ferme, un seul petit oreiller. Panier dejeuner depose chaque jour devant votre porte, vaste cuisine libre d acces. P.S. : petit probleme d odeur (moisi) lorsque l on n aere pas suffisamment ou qu on eteind la climatisation - tres desagreable -
Menginap 6 malam pada bulan Juni 2022
Tanggapan dari Francisco pada tanggal 27 Jul 2022
It was a pleasure having you as a guest, we will take your feedback into consideration.

10/10 Sangat Bagus

Traveler terverifikasi

Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti, kenyamanan kamar
Menginap 4 malam pada bulan Mei 2022
Tanggapan dari Francisco pada tanggal 27 Jul 2022
It was a pleasure having you as a guest, we hope to see you in a near future.

8/10 Bagus

Traveler terverifikasi

Disukai: Kebersihan, kondisi & fasilitas properti, kenyamanan kamar
Menginap 3 malam pada bulan Mei 2022
Tanggapan dari Francisco pada tanggal 27 Jul 2022
It was a pleasure having you as a guest, we hope to see you in a near future.

6/10 Cukup Baik

Patricia

Tidak Disukai: Kebersihan
Menginap 3 malam pada bulan Mei 2022
Tanggapan dari Francisco pada tanggal 27 Jul 2022
It was a pleasure having you as a guest, we hope to see you in a near future.

8/10 Bagus

irineu roveda

Disukai: Kebersihan, staf & layanan, fasilitas, kondisi & fasilitas properti
Localização excelente. Não tem elevador. Mas o ambiente é agradável e muito limpo.
Menginap 4 malam pada bulan Mei 2022

8/10 Bagus

Owe

Disukai: Kebersihan, staf & layanan, fasilitas, kondisi & fasilitas properti
snabb incheckning. saknar info om lokala taxiföretag
Menginap 1 malam pada bulan Mei 2022

10/10 Sangat Bagus

Ditte

Menginap 1 malam pada bulan Mei 2022

10/10 Sangat Bagus

HERMINIO

Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti, kenyamanan kamar
Menginap 4 malam pada bulan Mei 2022

10/10 Sangat Bagus

Pedro

Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti, kenyamanan kamar
Excelente
Adorei, sem nada a apontar, sempre disponíveis, a limpeza do quarto muito boa, recomendo sem dúvida nenhuma
Menginap 3 malam pada bulan Mei 2022

8/10 Bagus

Cheryl

Disukai: Kebersihan, fasilitas, kondisi & fasilitas properti
Tidak Disukai: Staf & layanan
Location excellent. Room beautifully appointed. Bed very comfortable. Staffing???? I could have been on the back side of the moon.
Menginap 4 malam pada bulan Mei 2022

10/10 Sangat Bagus

helena

Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti, kenyamanan kamar
It was only one brief stay and on the way back it was full on the date requested which was a shame. Next time we will stay again with you as it's a beautiful place many thanks
Menginap 1 malam pada bulan Mei 2022

4/10 Buruk

Traveler terverifikasi

Disukai: Kebersihan
Tidak Disukai: Kenyamanan kamar
Disappointing
It is sold as an hotel room but it is not. It is a refurbished traditional house with various rooms. This makes it no soundproof and very noisy stay both beacuse of other guests (I was woken up multiple nights at 2 am by new guests arriving as rooms are no sound isolated and guests think treat it as their own house as it is hoe it looks like) than by the street noise. Do not add breakfast to the booking as this will consist in a basket with food left in front of your door in the morning, the cost of breakfast is 10 euros per night and the content of the basket is really disappointing: yogurt, bread, butter, jam and a juice. In the same street there is Bagga in which you can pick your fresh breakfast starting from only 2 euros (yes everywhere food is very cheap in ponta delgada). My room smelled of mould (guess is what you get with a traditional house) and internet wasn't working on all my devices, which made my stay not so comfortable. This is really something the property should solve. The view from the window was on another wall, so not very nice to spend time in the room. The price of the accommodation is quite affordable and very central in the town but definitely I wouldn't pick this again to have a comfortable stay.
Menginap 7 malam pada bulan April 2022

8/10 Bagus

Tiago

Traveler bisnis
Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti
Menginap 2 malam pada bulan April 2022

8/10 Bagus

Vanessa

Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti, kenyamanan kamar
Menginap 3 malam pada bulan April 2022

10/10 Sangat Bagus

Ana

Bepergian bersama teman
Disukai: Kebersihan, fasilitas, kondisi & fasilitas properti
Casa das Arcadas is very well located. There's no parking lot available in the building but there's the city center park so it wasn't a problem. The room was lovely, a very big compared with other places I've stayed in. Other thing that attached me was the aesthetics of the place. There's also a shared space were you can cook and eat - very convenient. There was no one to receive us when we arrived but the process was really easy - you receive a code for the main door and your room keys will be on your room door. I'll definitely recommend this place.
Menginap 6 malam pada bulan November 2021
Tanggapan dari Henrique pada tanggal 5 Des 2021
Dear Guest, Thank you very much for your kind words! See you soon!