8/10 Bagus
Jackie
Bepergian bersama keluarga
6 Jun 2024
Disukai: Kebersihan, staf & layanan
Overall nice place. Staff is very friendly and helpful. We got there in the morning and they didn't have any early check in but did hold our luggage so we could go out until the room was ready. We had breakfast included and the food was average. Housekeeping took our extra keycard that we left in the light switch every time they came in. It is an extra cost to use the jacuzzi and sauna area. Not all the jets worked in one of the jacuzzi's. On our 2nd to last night we noticed the a/c was leaking. They promptly came up and did something but the next day it was leaking again. They offered to change our room but we declined since it was our last night. Henrique was absolutely amazing. Always smiling and quick to help with anything you would need or any questions. The staff at the bar and restaurant were not very friendly.
If you are walking the city is down a hill but a quick walk. Just be aware you need to walk up the hill to return. Lots of food options close by. Safe area.
Jackie
Menginap 5 malam pada bulan Mei 2024