Ryokan di Prefektur Nagano

"Stay 2 nights in KAI ALPS. Hair on the bed but I used my own bedsheet. My package stayed with breakfast and dinner. The menu wasn’t changed after check-in. The female staff was unhelpful and her statement totally inconsistent with earlier statement. Who said the menu can only change by 6pm, but end up still cannot change the menu next day. This hotel is not worth to stay. We will not come back again and do not recommend to my friends and families."

"周りの宿泊者からの声もありましたが、 お風呂が熱湯くらい熱かったのと翌日は湯船が半分ちょいで温かったので肝心の温泉の満足度が低めでした。。 温度調整はされているのか気になりました。 "

"From start to finish, excellent customer service. Checked in at sunset, incredible sunset view from our room overlooking Lake Suwa. The check in process was thorough and explained to great detail. The food was regional, healthy and tasty. All around great traditional ryokan experience, highly recommended."

"Such a one-of-a-kind experience in the most beautiful historic post town. Can’t recommend this modern ryokan enough!"

"Beautiful room, very clean, dry convenient "

"朝食は和洋食ビッフェでした！ どれも全て美味しくて幸せな朝食タイムでした！"

"Absolutely wonderful stay for our small family of 3. I want to go back already!"