Hotel dekat Promenade Park

"Friendly staff, clean room, good breakfast "

"Clean, smelled amazing"

"Clean room, excellent staff. "

"Always enjoy staying there. It is our #1 choice"

"The carpet and wallpaper were disgusting. No conditioner in the showers. Luckily the beds were clean. Would not stay in this location again."

"Clean rooms, friendly staff and breakfast was good, hot and plenty available. Could use more variety for breakfast. "

"I almost never take time to give a bad review, but in this case, I think it’s fair for potential customers to know information. Firstly, I’d like to point out, there was a very nice young woman who did try to help. Other than that, we were disappointed in our stay and will not be going back. The room smelled of smoke. The mattress was covered in cheap plastic, so the thin sheets slid off easily. The bed covering was very very thin. The air conditioner worked, but was loud and covered in dust....

"​I had called a week ago to make sure the 4-year-old was added to the booking, and the lady told me it was "common sense" and she didn't need to check. But when I got there, she flipped. She started shouting at me in the lobby, claiming me as a "criminal" and a "liar" because the child wasn't on the original Expedia paperwork. ​She eventually told me she’d let us in, but only if I "acknowledged the crime and lie" I had committed. It was the most unhinged, bullying behavior I’ve ever seen. I told...

"I am extremely disappointed with how management handled a simple billing error during our Mother's Day weekend trip to Fort Wayne. Due to a geographic mix-up, I accidentally double-booked and ended up staying at a different Best Western property in Fort Wayne for my May 8-10 trip. I believed I had cancelled this hotel through Expedia well in advance of my trip. At 5:32AM on May 10th, I contacted this hotel's front desk immediately upon noticing the issue. I had not received a call from this...

"The team was helpful in getting a complicated reservation taken care of. The gentleman at the front desk was super friendly!"

"Me cobraron dos ceses el monto"

"Friendly staff."

"Breakfast and room was great!"

"This place severely needed an upgrade. The structure and framework was good, but it needed work. We never felt unsafe but rooms felt very very outdated. Breakfast was nothing special. The bed was comfortable with a place to sleep, and that was it."

"Be careful with your belongings!!! The manager opened my door while I was in the bed!!! Never knocked!!! I got up she closed the door then asked if I need service!!! Never again will I stay or recommend anyone too. Because if I wasn’t in my room no telling what she may have stole or even planted in there"

"Hotel was a dated, but the rooms were large and the staff was very friendly. Breakfast was pretty good with a nice variety of selections. It is in a safe area, the only thing i would say is the property is right off the highway, so my room was on the side facing the highway. It was a bit noisy when trying to sleep. The room I had needed an update for the bathroom and carpet, but it was clean besides that. Bed was comfortable and clean. The room also had a kitchen but i didn't use it as I...

"Place was run down and free breakfast was a granola bar or plastic wrapped muffin- staff was friendly and helpful- room was clean ok for the price"

"Pretty good place"

"We voluntarily gave up our room to another guest who ordered, but didn’t receive, a handicapped room. Ours happened to be, so we switched. I suspect we were then put in a room that they hadn’t finished remodeling. The hotel was fine, and the main part of our room was OK. But the showerhead was broken, the bathtub spout was stained, the overhead bathroom fan was hanging down as it might fall, there was paint where it shouldn’t be and lack of paint where there should. The elevator was out, and the...

"Enjoyed the layout of my room, everything was very clean, including the common spaces. Will definitely stay again when I’m back in Fort Wayne"