Search Family-Friendly Hotels in Puerto Cancun

"Everything was perfect"

"Clean room, we loved the food. All restaurants offers good food. "

"It was a very good time. Hotel was clean but the only downside was that there was no music in the RIU party hotel. Like in general, we thought there would be more of a party atmosphere all day. The parties were fun tho! The food is not good, including specialty restaurants. Overall it was still a good time!"

"Pool was great and so much to do for all ages"

"The grounds were clean and very friendly people!"

"Sometimes hard to find in seating outside, overall food is delicious and drinks were steady"

"Excellent customer service , good, and experiences "

"I typically don’t write reviews but this one needs it. Don’t waste your time or money. Not a fan at all of this place. Very outdated hotel. This is a HOTEL (with 3 buildings). This is NOT a RESORT. Everything needed updating. Cracked tiles, dirty room windows, all the furniture looked hand me down. Either chips on the furniture or lop-sided furniture. It is beachfront but you have to go down these uneven wood steps to get to the beach. I had to hold on every time because i felt like i was going to fall. Very disappointed on the food as well. This place shouldn't be a representation of mexico at all. We stayed at other resorts and the food was amazing. This place out of 5 stars is a 2.3. Nothing Mexican about it. The alcohol was not top or middle shelf. It was all bottom shelf liquor. You can tell this place makes sure they pinch every way they can. There is not entertainment at night at all!! Thank god we didn't bring our son. Its not a kid friendly resort. No activities and really there isnt anything to do but eat food that I wouldn't feed anyone I knew and to drink bottom shelf liquor. Upon checking out at 12pm, we handed in our bracelets and were told if we wanted to enjoy the hotel till the bus came we would have to pay an additional $11 per person. That made us laugh 😃.. and literally told them your food and drinks is not worth the $11 each. Hopefully we would enjoy one last meal at the airport and hopefully it'll be more Mexican or just better tasting than this place."

"Great family resort. So much to do and so many restaurants. How many pool and beach was nice. I recommend this place."