Search Beach Resorts & Hotels in Puerto de la Cruz

"Good "

"The rooms were clean but in need of an upgrade. Bathroom in need of upgrade - bath was very plastic feeling and shower rather feeble. The staff were excellent, they went above and beyond for us as we were celebrating a 21st Birthday while there. Had a sea view. Food choices were good although sometimes the food was lukewarm. I did notice some people microwave their food. Entertainment was good, something for everyone during the day and at night too - Entertainment team were very good Hotel is family friendly Overall had a lovely week away"

"Best location. Very comfortable beds, lobby area and the pool! Buffet breakfast top notch. "

"The rooms are very nice and great view. The feel of lobby and other areas of the hotel are more like an all inclusive. Roof top is spectacular and barely anyone there. "

"The staff is really helpfull. Nice swimming pool (I was the only user in march). I didn't eat in the restaurant, only took a coffee in the morning. The location is also interesting because it's very near the bus station If you want to travel on the island by bus et to go the airport North, and near the beaches and the city center"

"I was in a room facing the hotel pools, so no view to speak of. Good central location age easy to enjoy the ocean across the street. Julio ( I hope i have the spelling correct was amazing in the dining room. Very welcoming and willing to speak English and help me out. Room cleaning was equally amazing and accommodating to my requests not to have the room done everyday. Overall i found the housekeeping to be very environmentally aware. Older ladies in the front desk could do with some customer service training. "

"We had a nice room with gorgeous ocean view. The hotel has very spacious common areas. Free parking was not hard to find. It has easy access to the highway, in case you are planning driving to many of the surrounding viewpoints. This hotel would be particularly convenient for visiting Loro park. Staff was polite and very helpful."

"The hotel, located in an excellent position, seems very charming with the lovely palm court feeling at the entrance! But that’s where the charm ends…the rooms are shabby and very dated (which could be acceptable) but the facilities are quite disgusting! Poor quality, threadbare linen and towels. Lumpy pillows. No tea or coffee-making facilities. A safe that you can only use by paying a daily fee!! No drinking water supplied. A wafer-thin piece of soap is supplied (FOC!) but there is no shampoo or conditioner. Very cheap see-through toilet paper and a bidet which did not work. All of this together with a lovely drain smell! Unfortunately, the present, 3rd or 4th generation family owners are totally oblivious to spending any money on customer comforts! All-in-all not a hotel that we would recommend anyone else to experience! "

"Clean, but slightly dated room, not sure it was Superior Room we paid for. Staff friendly, breakfast ok, nothing exciting."