Playa Los Arcos Resort & Spa All Inclusive

4.0 star property
Beachfront hotel with 3 outdoor pools and 24-hour front desk

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Located near Playa de los Muertos, Playa Los Arcos Resort & Spa - All Inclusive offers a sun-kissed retreat with 3 outdoor pools and a children's pool. Unwind on the beachfront location with sun loungers, or enjoy amenities like the terrace, bar, and restaurant. With concierge services and tour/ticket assistance available, you can plan your day while staying connected to WiFi in public areas.

Reviews

7.8 out of 10
Good

Popular amenities

  • Bar
  • All-inclusive
  • Room service
  • 24/7 front desk
  • Housekeeping

Room options

Available filters for rooms
Showing 3 of 3 rooms

Superior Room, 2 Double Beds

7.8 out of 10
Good
(22 reviews)

Highlights

Air conditioning
Free cots/infant beds
Fridge
Plasma TV
Hairdryer
Private bathroom
Cable channels
Iron/ironing board
  • 25 sq m
  • Sleeps 3
  • 2 Double Beds

Superior Room, Ocean View

7.8 out of 10
Good
(6 reviews)

Highlights

Air conditioning
Free cots/infant beds
Fridge
Plasma TV
Hairdryer
Private bathroom
Cable channels
Iron/ironing board
  • 25 sq m
  • Ocean view
  • Sleeps 3
  • 2 Double Beds

Superior Single

7.4 out of 10
Good
(33 reviews)

Highlights

Air conditioning
Free cots/infant beds
Fridge
Plasma TV
Hairdryer
Private bathroom
Cable channels
Iron/ironing board
  • 25 sq m
  • Sleeps 2
  • 1 King Bed

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About the area

Map
Olas Altas 380 Col. Emiliano Zapata, Puerto Vallarta, JAL, 48380

What's nearby

  • Olas Altas Street - 1 min walk - 0.0 km
  • Playa de los Muertos - 2 min walk - 0.2 km
  • Los Muertos Pier - 2 min walk - 0.2 km
  • Cuale Island - 7 min walk - 0.6 km
  • Malecon - 16 min walk - 1.3 km

Getting around

  • Puerto Vallarta, Jalisco (PVR-Licenciado Gustavo Diaz Ordaz Intl.) - 28 min drive

Restaurants

  • ‪Pancho's Takos - ‬1 min walk
  • ‪Andale's Restaurant & Bar - ‬1 min walk
  • ‪Lix : By Xocodiva - ‬1 min walk
  • ‪Mar y Vino - ‬1 min walk
  • ‪Tuna Azul - ‬1 min walk

About this property

Playa Los Arcos Resort & Spa All Inclusive

Upscale all-inclusive hotel near Playa de los Muertos
Located close to Malecon, Playa Los Arcos Resort & Spa All Inclusive provides a terrace, a bar and a restaurant. This hotel is a great place to bask in the sun with a beachfront location and sunloungers. Stay connected with free WiFi in public areas.
You'll also find perks such as:
  • 3 outdoor pools and a children's pool
  • Babysitting (surcharge), smoke-free property and tour/ticket information
  • A lift, beach towels and beach umbrellas
  • Concierge services, wedding services and a 24-hour front desk
  • Guest reviews say great things about the helpful staff and location
Room features
All 162 rooms offer comforts such as air conditioning, as well as thoughtful touches such as free Internet and safes.
Other amenities include:
  • Bathrooms with showers and free toiletries
  • 32-inch plasma TVs with cable channels
  • Fridges, free infant beds and daily housekeeping

All-inclusive details

This hotel is all-inclusive. On-site food and beverages are included in the room price (some restrictions may apply).

Gratuities and taxes

Gratuities are included and additional gratuities at guests' discretion are accepted.

Food and beverages

All buffet meals and snacks included

Activities and facilities/equipment

All on-site activities and use of facilities and equipment are included.

Similar properties

Property amenities

Internet

  • Available in all rooms: Free wired internet
  • Available in some public areas: Free WiFi

Parking and transport

  • Limited on-site parking

Food and drink

  • A bar/lounge
  • A restaurant
  • Snack bar/deli

Restaurants on site

  • Mi Pueblito

Things to do

  • 3 outdoor pools
  • Children's pool

Family friendly

  • 3 outdoor pools
  • Babysitting (surcharge)
  • Children's pool
  • In-room cot
  • In-room refrigerator
  • Snack bar/deli

Conveniences

  • 24-hour front desk

Guest services

  • Concierge services
  • Housekeeping (daily)
  • Tour and ticket assistance
  • Wedding services

Outdoors

  • Beach loungers
  • Beach towels
  • Beach umbrellas
  • On the beach
  • Terrace

Accessibility

  • Lift

More

  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Free cot

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower
  • Towels provided

Entertainment

  • 32-inch plasma TV with cable channels

Food and drink

  • Limited room service
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Free local calls
  • Iron/ironing board
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 3 PM; check-in end time: noon
Contactless check-in and check-out are available
Minimum check-in age - 18

Check-out

Check-out before noon
Contactless check-out

Special check-in instructions

Front desk staff will greet guests on arrival at the property
This property doesn't offer after-hours check-in

Access methods

Staffed front desk

Pets

No pets or service animals allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are not available.
Free cots are available on request at the property

Payment types at the property

Important information

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted

We should mention

Pool access available from 10:00 AM to 10:00 PM
No pets and no service animals are allowed at this property

Property is also known as

Playa Los Arcos Resort All Inclusive Puerto Vallarta
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Playa Los Arcos All Inclusive Puerto Vallarta
Playa Los Arcos - Resort & Spa All Inclusive Puerto Vallarta
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Playa Los Arcos Resort All Inclusive
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Playa Los Arcos Resort Spa
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Playa Los Arcos Resort & Spa All Inclusive Puerto Vallarta
Playa Los Arcos Resort & Spa All Inclusive Hotel Puerto Vallarta

Frequently asked questions

Does Playa Los Arcos Resort & Spa All Inclusive have a pool?

Yes, this property has 3 outdoor pools and a children's pool. Pool access is from 10:00 AM to 10:00 PM.

Is Playa Los Arcos Resort & Spa All Inclusive pet-friendly?

No, pets are not allowed at this property.

How much is parking at Playa Los Arcos Resort & Spa All Inclusive?

Limited spots are available.

What time is check-in at Playa Los Arcos Resort & Spa All Inclusive?

Check-in start time: 3 PM; check-in end time: noon. After-hours check-in is not available.

What time is check-out at Playa Los Arcos Resort & Spa All Inclusive?

Checkout is at noon.

Are there all-inclusive benefits at Playa Los Arcos Resort & Spa All Inclusive?

Yes, the property is all-inclusive.

Where is Playa Los Arcos Resort & Spa All Inclusive located?

Nestled on the beach, this Romantic Zone hotel is steps away from Olas Altas Street, Playa de los Muertos and Bay of Banderas. Malecon is 0.9 mi (1.5 km) away.

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Playa Los Arcos Resort & Spa All Inclusive Reviews

Reviews

7.8

Good

Rating 10 - Excellent. 269 out of 702 reviews
Rating 8 - Good. 224 out of 702 reviews
Rating 6 - Okay. 107 out of 702 reviews
Rating 4 - Poor. 55 out of 702 reviews
Rating 2 - Terrible. 47 out of 702 reviews

8.2/10

Cleanliness

8.4/10

Staff & service

7.6/10

Amenities

7.4/10

Property conditions & facilities

7.6/10

Eco-friendliness

Reviews

10/10 Excellent

ANA ELENA SILVA

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
.
Stayed 6 nights in Aug 2025

10/10 Excellent

Cesiah Minerva Banuelos

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
All staff very friendly and attentive!
Stayed 3 nights in Mar 2025

8/10 Good

sergio ivan duran

Liked: Cleanliness
Everything was except for the rooms. They are too small.
Stayed 4 nights in Jul 2025

10/10 Excellent

Aurelia Zepeda

Liked: Cleanliness, staff & service, property conditions & facilities
Excelente
Stayed 7 nights in Apr 2025

10/10 Excellent

Germano Alberto

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Love this hotel.
Stayed 6 nights in Sep 2024

10/10 Excellent

Cheryl Ann

Friendly family vacations close to market and great restaurants and waterfront walkway , sun shone every day
Stayed 12 nights in Nov 2024

10/10 Excellent

Aaron

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This place is in a great location if looking to stay in the Zona Romatica! Room was a little small, but clean. Service was great and food was good (request Marcel in the restaurant-very friendly and your drink will never be empty)! Make note that this is a VERY family oriented property and kids will be everywhere. Pool seating is limited, and usually taken by families. But there are a lot of seating, and waiters, on the beach. Would stay here again!
Stayed 4 nights in May 2025

8/10 Good

Judith

Liked: Cleanliness, staff & service
Location is really good
Stayed 5 nights in Aug 2024

10/10 Excellent

Whitney Jane

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Playa Los Arcos is a wonderful place for an all over experience. The staff are well trained and very friendly. The hotel is a little older, but very well maintained and clean.
Stayed 10 nights in Dec 2024

8/10 Good

Michelle

Liked: Cleanliness, staff & service, amenities
The lobby, pool and restaurant was nice. Our room was old and smelled of mildew. A bit of a hazard with a step up into the bathroom and the arch design between bedroom and kitchenette is dangerous with having to duck to get around the corners.
Stayed 4 nights in Apr 2025

8/10 Good

Piero

Liked: Cleanliness, staff & service, amenities
Check-in was smooth, the restaurant and the food options for the all inclusive were incredible. The staff were very attentive and so kind, we felt just like home. One thing we didn’t like too much was the smell in the room, it was an intense moldy smell and they were remodelling some rooms so I assume they are working on this matter to fix it. Other than that, this hotel is incredible. Fridays are BUSY, so expect the place to be full, specially the pool and restaurant. Lots to do around the area, there’s always something fun to do.
Stayed 3 nights in May 2025

10/10 Excellent

Philip

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
it was a great place to relax in, would return again
Stayed 4 nights in Apr 2024

8/10 Good

Kale

Liked: Cleanliness, staff & service
It was in a great location
Stayed 7 nights in Jan 2024

8/10 Good

Karen

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Loved the location! Right on the beach, and we loved the cobblestone streets and the feel of the neighborhood.
Stayed 6 nights in Apr 2024

8/10 Good

Sylvia Crystal

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Loved the view and we got to release baby turtles.
Stayed 9 nights in Oct 2024

10/10 Excellent

Sadrudin

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good location for exploring downtown. Buffet food was good with lots of variety. Its old hotel but rooms are well maintained.
Stayed 11 nights in Apr 2024

10/10 Excellent

Geraldine

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing staff and as a woman traveling solo I felt very safe, welcome and comfortable. The rooms were lovely, I was changed to a different room and it had a wonderful view and overlooking the ocean. I’ll be back again, I looked at other resorts and this was by far the best!
Stayed 6 nights in Sep 2023

8/10 Good

Ricky

Liked: Cleanliness, staff & service
Property is average. Friendly staff. Buffet was ok. Just a basic stay no wow factor.
Stayed 4 nights in Apr 2024

8/10 Good

Kami

Liked: Staff & service
This hotel is conveniently located to many attractions. We loved being so close to the beach! The staff were all friendly, there was a good selection of food. The rooms could use some updating. It was quite noisy for us as our room was situated along the streets. Overall it was a good stay.
Stayed 7 nights in Jun 2024

8/10 Good

Pete

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
My wife and I did all inclusive and there was always some food that we liked. Drinks were good and service was readily available. The hotel was a bit dated but that added to the charm of it. Location was fabulous. We hiked south along the cliffs and never felt it was unsafe anywhere. Our main complaint was if you spend the day on the beach loungers you will be constantly getting vendors every few minutes. Great place good times
Stayed 4 nights in May 2024

4/10 Poor

Yadira Gallego

Disliked: Cleanliness, amenities, property conditions & facilities
The hotel has ton of mold everywhere. Unsafe and mold is covered by paint
Stayed 7 nights in Jul 2024

8/10 Good

Vladimir

Liked: Cleanliness, staff & service, property conditions & facilities
Good waterfront. Hot tub not warm enough. Not enough beach and pool lounge chairs.
Stayed 8 nights in Feb 2024

8/10 Good

Cory

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
An amazing property right in the heart of zona romantica. While the rooms are quite dated and small, they appear to be slowly making upgrades. Did not use the all inclusive very much but was nice to have around if needed. The location is what makes this property worth it, right on the ocean with a designated lounging area, while being right downtown is perfect. We will absolutely visit next trip to pvr and just upgrade our room.
Stayed 7 nights in Dec 2023

6/10 Okay

Julian

Disliked: Staff & service
Check in was horrible. Wouldn’t talk and when they did it was like an inconvenience to them and just rude. Last morning there we had breakfast and not a single server come and brought us drinks. They just walked by
Stayed 6 nights in May 2024

6/10 Okay

Danica Marie

Disliked: Cleanliness, amenities, property conditions & facilities
Great location but disappointed with the property quality and the “all inclusive” status. Maybe I misunderstood what all inclusive means but in previous experiences, we have access to all restaurants with reservations. We were given a voucher for 2 nights of reservations at the same restaurant that the buffet is located in. We only had access to the buffet which made us both quite sick on day two. We stopped eating at the resort entirely besides pastries and fruit we could peel for breakfast. We were only allowed two bottles of water per day that were put in our room or else we had to pay. I tried to order a corona and was told that was not included in our “all inclusive” package. Mixed drinks from the bar came from the soda gun and we could only have the two types of beer on tap. When accessing the snack bar we would get mixed information from different staff, some days we could have guacamole and salsa and on other days the staff said it was part of the menu only not for “all inclusive”. The pool loungers had visible dirt lines indicating they were never cleaned. The resort advertises three pool areas but it’s essentially one. The adult only pool is the size of a hot tub and was quite dirty. There was mold in the grout. The pool was closed for 3 days of our stay for maintenance. I appreciate that the resort takes time to maintain the pool but notice of this service before our trip would have been nice. Walls are thin in rooms with large gaps around the doors.
Stayed 7 nights in Jun 2025