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Suites Plaza del Rio - Family Hotel Malecon Centro

2.5 star property
Riverside hotel connected to a shopping centre in Puerto Vallarta with 2 outdoor swimming pools

Choose dates to view prices

Located near Playa de los Muertos, this family hotel has two outdoor pools and a children's pool. Guests can relax on the rooftop terrace or browse on-site designer stores. The property offers express check-out and laundry facilities, with staff known for their helpful service.

Reviews

8.0 out of 10
Very good

Popular amenities

  • Room service
  • Kitchen
  • Housekeeping
  • Laundry
  • 24/7 front desk

Room options

Available filters for rooms
Showing 4 of 4 rooms

View all photos for Junior Suite con cocineta

2 bedrooms, in-room safe, iron/ironing board, bed sheets

Junior Suite con cocineta

8.0 out of 10
Very good
(8 reviews)

Highlights

Separate dining area
Air conditioning
Kitchen
Full-sized fridge/freezer
LED TV
Ceiling fan
2 bedrooms
Private bathroom
  • 75 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Master Suite 2 recámaras con cocineta

2 bedrooms, in-room safe, iron/ironing board, bed sheets

Master Suite 2 recámaras con cocineta

8.6 out of 10
Excellent
(4 reviews)

Highlights

Separate dining area
Air conditioning
Kitchen
Full-sized fridge/freezer
LED TV
2 bedrooms
Ceiling fan
Private bathroom
  • 75 sq m
  • 2 bedrooms
  • Sleeps 6
  • 2 King Beds

View all photos for Junior Suite con cocineta y balcón

2 bedrooms, in-room safe, iron/ironing board, bed sheets

Junior Suite con cocineta y balcón

8.0 out of 10
Very good
(7 reviews)

Highlights

Balcony
Separate dining area
Air conditioning
Kitchen
Full-sized fridge/freezer
LED TV
Ceiling fan
2 bedrooms
  • 75 sq m
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Master Suite 2 recamaras con cocineta y Balcón

2 bedrooms, in-room safe, iron/ironing board, bed sheets

Master Suite 2 recamaras con cocineta y Balcón

8.4 out of 10
Very good
(7 reviews)

Highlights

Balcony
Separate dining area
Air conditioning
Kitchen
Full-sized fridge/freezer
LED TV
2 bedrooms
Ceiling fan
  • 75 sq m
  • 2 bedrooms
  • Sleeps 6
  • 2 King Beds

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About the area

Map
Calle Hidalgo No.116, Zona Centro, Puerto Vallarta, JAL, 48300

What's nearby

  • Olas Altas Street - 7 min walk - 0.6 km
  • Malecon - 9 min walk - 0.8 km
  • Playa de los Muertos - 9 min walk - 0.8 km
  • Los Muertos Pier - 9 min walk - 0.8 km
  • Camarones Beach - 12 min walk - 1.1 km

Getting around

  • Puerto Vallarta, Jalisco (PVR-Licenciado Gustavo Diaz Ordaz Intl.) - 31 min drive

Restaurants

  • ‪Devil's Bar - ‬2 min walk
  • ‪Lix Xocodiva - ‬3 min walk
  • ‪Day Off - ‬2 min walk
  • ‪The River Cafe - ‬3 min walk
  • ‪Xolo - ‬3 min walk

About this property

Suites Plaza del Rio - Family Hotel Malecon Centro

Hotel near Playa de los Muertos
A short walk from Malecon, Suites Plaza del Rio - Family Hotel Malecon Centro provides a rooftop terrace, designer shops on-site and a library. Guests can also expect to find laundry facilities.
You'll also enjoy perks such as:
  • 2 outdoor pools and a children's pool, along with sunloungers
  • Express check-out, beach towels and coffee/tea in reception
  • Concierge services, smoke-free property and a front desk safe
  • A 24-hour front desk, tour/ticket information and luggage storage
  • Guest reviews give top marks for the helpful staff
Room features
All guest rooms at Suites Plaza del Rio - Family Hotel Malecon Centro offer comforts, such as 24-hour room service and air conditioning, as well as amenities, such as safes and separate dining areas.
More amenities include:
  • Showers and free toiletries
  • 32-inch LED TVs with cable channels
  • Separate dining areas, kitchens and full-sized fridge/freezers

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Property amenities

Parking and transport

  • No on-site parking available

Food and drink

  • Coffee and tea in common areas

Things to do

  • 2 outdoor pools
  • Children's pool
  • Designer stores
  • Library

Family friendly

  • 2 outdoor pools
  • Children's pool
  • In-room full-sized refrigerator/freezer
  • In-room kitchen
  • In-room microwave
  • Laundry facilities
  • Living room
  • Separate in-room dining area

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Housekeeping (daily)
  • Proposal/romance packages
  • Tour and ticket assistance

Outdoors

  • Beach towels
  • On the bay
  • Pool loungers
  • Rooftop terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Handrails in stairways
  • No lift
  • Well-lit path to entrance

More

  • 1 building
  • 5 floors
  • Built in 1985
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Free toiletries
  • Shower
  • Towels provided

Entertainment

  • 32-inch LED TV with cable channels

Food and drink

  • 24-hour room service
  • Blender
  • Coffee/tea maker
  • Cookware, dishware, and utensils
  • Freezer
  • Full-sized refrigerator/freezer
  • Hob
  • Kitchen
  • Microwave
  • Oven
  • Separate dining area
  • Toaster

More

  • Access via exterior corridors
  • Air conditioning
  • Ceiling fan
  • Iron/ironing board on request
  • Living room
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 3 PM; check-in end time: midnight
Minimum check-in age - 18

Check-out

Check-out before noon
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
This property doesn't offer after-hours check-in

Access methods

Staffed front desk

Pets

No pets or service animals allowed

Children and extra beds

Children are welcome
Children up to the age of 2 years can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available.
Cots (infant beds) are not available

Payment types at the property

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Breakage deposit: USD 59 per stay

We have included all charges provided to us by the property.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards and cash
This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children; if you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room

We should mention

This property does not have any lifts
Pool access available from 9:00 AM to 9:00 PM
Only registered guests are allowed in the guestrooms
No pets and no service animals are allowed at this property
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Suites Plaza Río
Suites Plaza Río Hotel
Suites Plaza Río Hotel Puerto Vallarta
Suites Plaza Río Puerto Vallarta
Suites Plaza Río Resort Puerto Vallarta
Suites Plaza Río Resort
Suites Plaza Río Puerto Valla
Suites Plaza del Río
Suites Plaza del Rio Family Hotel Malecon Centro
Suites Plaza del Rio - Family Hotel Malecon Centro Hotel

Frequently asked questions

Does Suites Plaza del Rio - Family Hotel Malecon Centro have a pool?

Yes, this property has 2 outdoor pools and a children's pool. Pool access is from 9:00 AM to 9:00 PM.

Is Suites Plaza del Rio - Family Hotel Malecon Centro pet-friendly?

No, pets are not allowed at this property.

How much is parking at Suites Plaza del Rio - Family Hotel Malecon Centro?

Suites Plaza del Rio - Family Hotel Malecon Centro doesn't offer parking.

What time is check-in at Suites Plaza del Rio - Family Hotel Malecon Centro?

Check-in start time: 3 PM; check-in end time: midnight. After-hours check-in is not available.

What time is check-out at Suites Plaza del Rio - Family Hotel Malecon Centro?

Checkout is at noon.

Where is Suites Plaza del Rio - Family Hotel Malecon Centro located?

Located in Downtown Puerto Vallarta, this hotel is within a 10-minute walk of Cuale Island and Playa de los Muertos. Malecon is 0.6 mi (0.9 km) away.

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Suites Plaza del Rio - Family Hotel Malecon Centro Reviews

Reviews

8.0

Very good

Rating 10 - Excellent. 123 out of 299 reviews
Rating 8 - Good. 96 out of 299 reviews
Rating 6 - Okay. 38 out of 299 reviews
Rating 4 - Poor. 22 out of 299 reviews
Rating 2 - Terrible. 20 out of 299 reviews

8.4/10

Cleanliness

8.4/10

Staff & service

7.6/10

Amenities

7.6/10

Property conditions & facilities

8.4/10

Eco-friendliness

Reviews

10/10 Excellent

Ryan

Liked: Cleanliness, property conditions & facilities
Location and roof top pool.
Stayed 4 nights in Nov 2025

10/10 Excellent

Helene

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The rooms are clean. The staff is very friendly and helpful.
Stayed 14 nights in Oct 2025

10/10 Excellent

miguel

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Yes but not balcony
Stayed 7 nights in Oct 2025

6/10 Okay

Rohan Kumar Reddy

Liked: Staff & service
No breakfast
Stayed 3 nights in Nov 2025

10/10 Excellent

Rafael Carreon

Liked: Amenities, property conditions & facilities
Execelente
Stayed 4 nights in Jun 2025

8/10 Good

Miguel Angel

Liked: Cleanliness, property conditions & facilities
Nothing fancy but very clean and convenient for exploring people.
Stayed 8 nights in Mar 2025

10/10 Excellent

alicia

Location and room space
Stayed 4 nights in May 2025

8/10 Good

Tanya

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff are friendly and helpful. Hotel is older, but very clean. Cant beat the location!
Stayed 1 night in Nov 2024

10/10 Excellent

Donna

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice place to stay . Really enjoyed the rooftop area. Location is excellent.
Stayed 4 nights in Sep 2023

8/10 Good

Paola

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel had a pool, but I was disappointed that it closed early so I didn’t get a chance to enjoy it.
Stayed 2 nights in Jul 2025

10/10 Excellent

Lewis

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lovely staff and lovely aopartments, fantastic location and really nice roof top / view.
Stayed 2 nights in Oct 2022

10/10 Excellent

Joanne

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Staff was very friendly and hotel was clean. Centrally located so convenient to restaurants, attractions and the beach. Pool could be a little deeper. Would definitely stay there again!!
Stayed 28 nights in Nov 2022

10/10 Excellent

Guljit

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I wish they have breakfast available
Stayed 6 nights in Dec 2023

10/10 Excellent

Reginald

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff at the property were very quick to respond to requests and were friendly. The complimentary coffee, tea and bread in the mornings was a very special and appreciated touch. Location is walking distance to Los Mortos Beach, Zona Romantica and endless dining options.
Stayed 3 nights in Apr 2024

8/10 Good

Becky

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was a nice place to stay the only thing that rooms do not have tv inside but we had the best host fernado that’s help us with everything we need with planning our day trip so ask for him if you ever stay here you will be in good hands.
Stayed 7 nights in Feb 2023

10/10 Excellent

Jose Enrique

Swimming pool on the roof top
Stayed 4 nights in Dec 2024

8/10 Good

Randy

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Location to everything was great. Beds are too hard.
Stayed 2 nights in Dec 2023

8/10 Good

Jonathan Paul

Liked: Cleanliness, staff & service, property conditions & facilities
We really liked the property. the only complaint we had was charging us for a couple towels with very little stains. never in the 28 years Ive been going to PVR have I been charged for such a small stain( or any stain on a towel). Not appropriate!!!
Stayed 7 nights in Mar 2025

10/10 Excellent

Deneen

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Summary Review

Great location for us walking is our best mode of movement in this area. Plenty of things to do and see and eat. The establishment is older but extremely spacious and is clean. We would stay again as well as refer friends and family. Good value.
Stayed 7 nights in Apr 2023

2/10 Terrible

Rebeca

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Poor customer service

Very poor customer service and no effort to help. The air conditioner of one of the bedrooms didn’t work.
Stayed 3 nights in Jul 2025

4/10 Poor

Judy

Liked: Staff & service
Disliked: Property conditions & facilities
Great location and staff. The roof, with swimming pools were nice. We were in a 2 bedroom, no windows to physically see outdoors. Small appliances needed cleaning. Couldn’t close one of the bathroom shower door. Needed new bed linens. Old and needed updating.
Stayed 14 nights in Feb 2023

8/10 Good

kevin

Liked: Cleanliness, amenities
Elevator not working. Hard bed. Cupboard doors missing pieces. Otherwise great authentic Mexican

10/10 Excellent

Ivan

Liked: Cleanliness, staff & service, property conditions & facilities
Suites Plaza del Rio is a great property right smack in the middle of what they call Downtown Puerto Vallarta and Romantic Zone. It's a two block walk from the hotel to the Malecon. There's plenty of shopping around the place. The Suite Plaza isn't a luxuries resort. Nor is it a Motel 6. It's a great place in a great location. It's a family type property. I stayed in a two bedroom two bath suite. It has a kitchen, balcony and living room. The AC is nice and cold. The bathrooms are small. This is my second stay in this hotel. It has a pool, but I never seen or used it. Every time I've stayed, I've always felt what it would be like if it was my own apartment. Yes, that's how it feels. Your own apartment in Puerto Vallarta.
Stayed 5 nights in Jun 2023

6/10 Okay

Jorge Alberto Celedon

Liked: Cleanliness, property conditions & facilities
habitación cómodas acogedoras. limpias.. personal un poco distante sin tanta interacción.cocina tiene lo necesario.no me.toco habitación con balcón. a pesar que la aplicación si lo contempló..el único detalle. falta d estacionamiento. tienen 2 lugares frente al la propiedad. hice uso de uno . y ya casi se llevan el carro al corralón.. la señorita siento que se molestó de más..y en toda mi estancia solo vi ocupado el lugar. un día...
Stayed 3 nights in Oct 2025

10/10 Excellent

Monica

Liked: Cleanliness, staff & service, property conditions & facilities
Disliked: Amenities
Esta muy bien ubicado y las suites son grandes. Solo las albercas no son albercas, son más bien como pequeños jacuzzis
Stayed 1 night in Oct 2025