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"Everything was great. The pool was nice. The condo was big and spacious. The only thing that was annoying was one of the employees in the check in office wouldn’t give us pool towel on our last day. My flight didn’t leave until 10pm. So we left our luggage at the resort. We were going to enjoy the pool until we were leaving for the airport. But the employee said no we can’t give you towels. This is something we don’t do. Everything was great until that. Kind of gave me a bad taste in my mouth on our way out. "

"Able to accommodate with delays in flights. Professional and very helpful. The pool was awesome. "

"Incredible staff "

"Wonderful servuce and sorted any problems straightaway. "

"The hotel staff Earlynn and Neil were very nice!! Kohala pool was a favorite for the children, but the limited food menu was not. We packed up to go to the Kona pool only to find the same problem - pizza, wraps and salad only; not to mention no staffing for the pool area to order from. The only other option was to walk to the Lagoon restaurant, which was very busy given the only place with more menu options for children. That was an inconvenience and a disappointment. Had we known, we would have brought our meals in from an outside merchant/restaurant. "

"Great resort!"

"We loved that our whole family of 5 could be in the same room and also have a great breakfast everyday. It's a short block away from the ocean, shops, beaches, restaurants."

"Quite with a great view!"

"Amazing hotel! All around perfect. "