Search Ryokan in Hawaii Island

"When checking into the hotel, they don’t tell you that if your room is in the ocean tower you have to take the tram to the tower to check in. That detail should be mentioned when booking. Instead of waiting in the wrong check in lobby for a while just to be told you have to go somewhere else. The tram also takes forever! 2 tram should be running at the same time so th service is better. The AC in my room didn’t work an I was unable to watch TV because no channels worked."

"Super clean, awesome staff who upgraded us to an oceanfront, great restaurant and pool too! "

"Balcony ocean view is the way to go here . Don’t be in a rush with service but everyone very friendly and nice and food good"

"Fell in love with this hotel. Small yet charming, with brand-new facilities, stunning views, easy parking, and a great central location close to everywhere. There are also several nice restaurants nearby."

"Excellent service! Breakfast was the Bombshell! "

"Great location!"

"Mold in the room and the carpet was super Dirty. "

"Everything was fantastic. Most notable was how accommodating the staff were. "

"Fantastic overall. Beach is perfect for swimming (snorkel elsewhere). The views from the North Tower rooms are incredible. No black out shades in the rooms…that was frustrating. Staff was very attentive and kind and the breakfast and on-site restaurants were great, however. Location is a bit isolated, so this is perfect for couple or a family seeking a quiet but fun trip. "