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"Hotel location was extremely convenient and walkable. Staff was very friendly. I left my kindle in the room and they mailed it back to me and made the return process very easy. The gentleman that worked at the front desk (I wish I could remember his name - maybe Rolando?) was awesome! So friendly and was very kind to my daughter. Would stay here again. "

"Thank you"

"Front desk staff was wonderful! They we so friendly and kind. Helped us navigate subway and travel. There’s a subway entrance just outside the hotel. Easy to get to anywhere in the city from here. Room was clean. We had a view of the Empire State Building and the street wasnt loud being at a lower door. Highly recommend this hotel. I will book here next time in the city. I’ve stayed at a few places and this is by far the best. "

"Great location. Easy access to several subway lines. Elevator access was slow. Being on 5th floor made the taking the stairs easy. Utilized the coin operated laundry machines."

"The staff was exceptionally friendly and accommodating, and I had no trouble checking in a bit early. The hotel’s location was convenient, just steps from a nearby subway station. The view from the hotel room was memorable. "

"Brilliant hotel, easy to grab a basic, light breakfast before heading out in the morning! Room was lovely, it was just that the bathroom taps were in need of fixing as they weren't properly fixed to the sink, so you had to hold them in place whilst turning the tap. Apart from this small detail, the room was at no fault, and the hotel staff were very friendly and made my short stay feel very warm and welcomed. If I ever return to NYC, I will be going back to this hotel."

"The customer service was outstanding. Smiles from the minute I walked in to when I left. Super friendly sweet staff. My room was perfect. Cool functioning AC. No weird smells. I was on the 9th floor. Great views. Early check in plus king size bed upgrade. Slept like a princess. Counter was a bit dusty but no biggie bought some disinfectant wipes at the near cvs my usual stop when at a hotel. Spent my birthday in peace. My room, the location served its purpose. Solo female traveler. Felt safe to wander around the neighborhood, to china town and back. Tip: cleaning lady could be a little more considerate when cleaning by not letting the door slam. Woke me up a couple of times. She was doing her job. Excellent might I add. Would definitely book here again. "

"excellent location, nice staff."

"Great hotel! "