4/10 Buruk
Randy Graham
Bepergian bersama teman
28 Jan 2026
Upon arrival we were not given the room that we booked through Expedia ie ocean view. The clerk indicated this was an upgrade that we were getting. When we went to the room it was cool side with no view whatsoever. After complaining again to the front desk they indicated that was all they had. I then called Expedia to in turn called the property, and the next day Ronaldo showed us to a ocean front room. Let me state that during the entire visit that over half of the staff did not treat us well as in many times ignoring our requests for additional towels or rides to another place on the property. I found most of them to be very rude. I don't know if it was because I was an American but I did try to speak Spanish as much as I could. Would not recommend this property to anyone

Randy Graham
Menginap 5 malam pada bulan Januari 2026



























