Apreciada Milda,Gracias por su comentario.Permita que le comentemos que estamos completamente sorprendidos con lo que nos comunica. Le pedimos disculpas por las molestias y nos gustaría que entendiera su caso como algo excepcional.Nos gustaría que volviera a brindarnos la oportunidad de recibirle en alguna de nuestras instalaciones y, poder así presentarle, la maravillosa experiencia que estamos acostumbrados a ofrecer 100% satisfactoria.Cordialmente, Hotel Riu BambuOnline Reputation Manager

Apreciado Gabriel,Agradecemos sus palabras de corazón.Obtener de su parte una valoración como la que nos brinda, nos anima a seguir en nuestro camino y, con ganas de que vuelva a cualquiera de nuestras instalaciones, para ofrecerle una maravillosa experiencia entre nosotros.Seguimos cada día intentando superarnos a nosotros mismos y con los brazos abiertos para recibirle nuevamente.Le esperamos siempreCordialmente, Hotel Riu BambuOnline Reputation Manager

Apreciada Erielys,Le agradecemos sinceramente por su positiva valoración. Nos llena de alegría saber que cumplimos con sus expectativas y que los aspectos que valora fueron de su agrado durante su estancia. Esperamos sinceramente que regrese pronto para disfrutar nuevamente de nuestro servicio y hospitalidad.Cordialmente, Hotel Riu BambuOnline Reputation Manager

Apreciado Daniel,Gracias por su comentario,Permita que le comentemos que se trató seguramente de una excepción lo que nos comunica.Por otro lado, lamentamos no haber estado a la altura de sus expectativas en lo que a nuestra amplia y variada oferta gastronómica servida se refiere.Disponemos de un equipo de cocineros que realizan una ardua tarea diaria para llegar a agradar a la cantidad de paladares que nos visitan y, observamos que, en su caso no pudo ser así.Nos gustaría que volviera a brindarnos la oportunidad de recibirle en alguna de nuestras instalaciones y, poder así presentarle, la maravillosa experiencia que estamos acostumbrados a ofrecer 100% satisfactoria.Cordialmente, Hotel Riu BambuOnline Reputation Manager

Dear Dennys,On behalf of the whole team, we thank you for your positive feedback, as it is very motivating for us to know that we are moving in the right direction.We hope that you will choose us again soon to spend a few days with us for another unforgettable experience.Yours faithfully,Hotel Riu BambuOnline Reputation Manager

Apreciada Jocelyn,Su comentario es muy apreciado. Nos complace saber que su experiencia fue satisfactoria y que considera la posibilidad de volver a visitarnos en el futuro. Nos comprometemos a ofrecerle el mismo nivel de atención profesional y hospitalidad en cada una de nuestras instalaciones. Sus observaciones serán tomadas en cuenta y gestionadas con los departamentos correspondientesEstaremos encantados de darle la bienvenida nuevamente con los brazos abiertos.Cordialmente, Hotel Riu BambuOnline Reputation Manager

Dear Nicole Marie Laboy,Thank you very much for your review.We are very happy that you had a great holiday with us!We look forward to welcoming you again soon, in one of our facilities.With our best wishes, we remain at your entire disposal.Yours faithfully,Hotel Riu BambuOnline Reputation Manager

Dear Jasiah,We are delighted that your stay with us was a success.We are glad that you enjoyed the service we provide to our guests.We regret that we did not live up to your expectations as far as our wide and varied gastronomic offer is concerned.We have a team of chefs who work hard every day to please the many palates that visit us, and we note that in your case this was not the case.We hope that you will have an even better experience with us again soon.Yours faithfully,Hotel Riu BambuOnline Reputation Manager

Dear Ripan,Thank you for taking the time to write a review of our hotel. We appreciate you bringing these issues to our attention and will be sure to work to improve our services. We are looking forward to welcoming you again very soon!We wish you all the best,Hotel Riu BambuOnline Reputation Manager

Apreciada Camille,Gracias por su comentario.Lamentamos que no se haya marchado completamente satisfecha con nuestros servicios y nuestras instalaciones.En nuestra página web encontrará la amplia y variada gama de hoteles de los que disponemos y, la información correspondiente a cada uno de ellos. Estamos convencidos de que encontrará el que más se adapte a sus necesidades.Nos gustaría que volviera a brindarnos la oportunidad de recibirle en alguna de nuestras instalaciones y, poder así presentarle, la maravillosa experiencia que estamos acostumbrados a ofrecer 100% satisfactoria.Cordialmente, Hotel Riu BambuOnline Reputation Manager

Apreciada Evelyn,Gracias por compartir su opinión con nosotros. Nos alegra saber que disfrutó de su estancia y que se sintió feliz durante su tiempo en nuestras instalaciones y su satisfacción nos motiva a seguir ofreciendo un servicio de calidad. Estaremos encantados de recibirle nuevamente en el futuro, donde podrá contar con nuestra atención profesional y hospitalaria. Le esperamos con los brazos abiertos.Cordialmente, Hotel Riu BambuOnline Reputation Manager

Dear Felisha,We are pleased to know the evaluation you have given us.Furthermore, we are happy to know that we have been part of your pleasant experience in our facilities.We appreciate the kindness you have had in evaluating us so positively.It will be a pleasure to welcome you once again.Yours faithfully,Hotel Riu BambuOnline Reputation Manager

Dear sergio yamil gonzalez,Thank you very much for staying at Riu and for sharing your feedback with us.As it is one of our main priorities to give an outstanding service to all of our guests, we are concerned to learn that we may have missed out on some details leaving you with an unpleasant experience.Please rest assured, your observations will be shared with the responsible team, as we understand that there is always room for improvement and we hope we will have the opportunity to host you again soon to regain your confidence.We wish you all the best,Hotel Riu BambuOnline Reputation Manager

Dear Angelica,Thank you for sharing your feedback with us. We are committed to provide excellent services to our guests, so we are surprised to hear your comments about the attitude of some of the staff members. Trust that your comments will be reviewed among our team to improve our services.We hope to have the opportunity to welcome you soon again so that we can provide a better experience.Respectfully,Hotel Riu BambuOnline Reputation Manager

Dear Wilmer,We thank you very much for leaving your comment after your stay at our hotel and for your brilliant review.It was very nice to welcome you and we would love to do it again.Wishing you a fantastic day, Wilmer.Caring Greetings!Hotel Riu BambúOnline Reputation Manager

Dear Roylant Troya,Thank you so much for your nice words and for the rating!We are most pleased that you had a great vacation with us!We look forward to welcoming you back.With our best wishes we remain,Hotel Riu BambuOnline Reputation Manager

Dear Cathy,We were very pleased to read your kind remarks and to know that you have rated so positively various aspects of the hotel which have contributed to your experience being a very good one indeed.We hope that you will visit us again soon and that we will be able to offer you another unforgettable experience.We look forward to seeing you!Yours faithfully,Hotel Riu BambuOnline Reputation Manager

Dear Kayla,We are delighted to read your kind remarks, it makes all our efforts worthwhile.We strive to make all of our guests feel welcome and relaxed during their time with us. It is fantastic to learn that our team could accommodate your needs and assist you in any way possible. And we very much look forward to seeing you again soon!Love you back, Kayla,Hotel Riu BambúOnline Reputation Manager

Dear María Guadalupe Mora,We are thrilled to know you enjoyed your stay.Thank you very much for being our guest.Have a beautiful day!Wishing to see you again very soon, María.Caring Regards,Hotel Riu BambúOnline Reputation Manager