Search Hotels Near Midwest Genealogy Center, Kansas City

"Always coffee in the lobby."

"The floor of our room was dirty and had a pen under the chair, a piece of black plastic under the bed and the carpet needed vacuumed when we arrived. The tile at the pool could have been cleaned better and there were never enough towels at the pool. The front desk staff was not friendly or inviting. The door in the hotel room did not lock nor have a door handle so my toddler was constantly opening the door and getting into the restroom. "

"Wonderfully friendly staff. Disappointed the pool wasn’t open for Spring break visit. Room was perfect. Thanks!"

"Everything was as it should "

"Great location, love the pond behind the hotel, great for a morning walk"

"Clean, spacious, easy to check in. "

"My only complaint was with Expedia. Paid for a king room, but when we checked in the desk said they only had queen rooms. Was told we would receive a refund as the room was slightly less, but never did."

"Stuff we’re super friendly and very helpful. Honest review, the facility needed updated badly. My issue is that the hotel one is not cheap and two paying money and having a terrible experience is not good for business. The first room we in had absolutely no hot water. Took almost an hour for us to give the “hot water heater” time to upgrade those. The toilet also leaked when flushed. The we got moved another room where the window seal was damaged and still no hot water. It was too late to go do it all over again. So no offense to staff because everyone was excellent. But I hope this gets to corporate and they do something about it. Would no recommend this hotel souly the needs major improvements. Don’t be upset like us. "

"Room wasn't that great. We checked in and the room hadn't even been cleaned yet then had to go ask for toilet paper"