Search Hotels Near Plaza Cristal Shopping Center, Tapachula

"This hotel is declining rapidly. They treat guests with less respect than what their star rating is. Their ‘protocols’ exceed common sense. We stayed 4 night and had to change rooms twice and I didn’t complain. They issued breakfast vouchers and placed dates on them. When we went to use them they said those were the wrong dates. They gave us the cards!! They wrote the wrong dates and wanted us to pay for a simple misunderstanding. "

"air conditioner was sufficient. hot water was hit and miss . luke warm at best often cool . Front desk was excellent, always helpful Cleaning staff excellent, honest and courteous. Restaurant was excellent "

"Muy limpio muy amables buen ambiente 👌"

"Great breakfast, the hotel itself was very outdated. The pictures are very deceiving, because the hotel is not what it appears. We will never return. The elevator was so bad that we thought it was going to free fall down. "

"Super nice and great AC. Pool was nice too"

"Servicio de excelencia "

"El aire acondicionado funcionaba muy bien"

"Good"

"one towel for two guests. no shower curtain. no hot water. was billed three times for the room, only one was refunded so far. The place evidently is used by prostitutes. Stay away."