Hotel dengan Kolam Renang di Rainow

"good service and staff"

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"Lovely hotel. Stayed with my wife for her birthday. We had a deluxe room which was quite a long walk from hotel reception. The room was nicely decorated and the bed was massive! Only negative points for the room were the amount of cobwebs and dust around light fittings and soundproofing between rooms. We could clearly hear people in other rooms using their toilet facilities. We used the pool which was warm and changing room was clean and tidy. Buffet breakfast was superb, there is loads of...

"We tried to check in early as we were at a wedding during the day. The receptionist said unfortunately this wasn’t possible despite letting other people to do so and would let us know as soon as a room was available (no one contacted us at all). They offered to hold our bags but we later just found it unattended in the reception area. When we finally were able to check in, we were given a room with one tiny fan with a window that only opened 2 inches. When we queried this with reception, they...

"Beautiful period property with modern additional building which gives guests the best of both worlds. Stunning grounds, lovely spa facilities and enjoyed a hot stone massage. Food and drinks were spot on too. Perfect relaxing few days away."

"The foyer was cool, the staff welcoming. The lifts were quick and the rooms nicely presented and clean. The fitness staff were a bit slow and disinterested. The pool and sauna were good. The showers were in need of a good scrub in the changing room. The cafe was a bit chaotic as the tills were down. The service was very slow and you had to choose a table before you ordered but there was no info to say this. The girl at the bar was pleasant. The restaurant was overpriced and the food mediocre...