Hotel dekat Regency Square Mall

"While my room was initially clean, housekeeping did not come for 2 days; needless to say garbage piled up. We had to leave early due to an untimely death in the family; because I made the reservation through Expedia, Marriott would not refund any money. I will have to rethink reserving a room at Marriott in the future."

"The highlight of our trip to Jacksonville was the hotel where we stayed. The hotel staff—always smiling, helpful, and exemplifying true hospitality—along with the cleanliness of the hotel and the quality of the delicious, varied breakfast, left a lasting impression on us."

"Had a great experience"

"Clean room"

"Communication barrier due to foreign workers. Was there 4 three days with my baby and was given hand towels for bath towels stating they were out. It was a great price for a twin room. Clean-no bugs. Bad water pressure. Front desk was hard to deal with. Overall good stay for the money. Need ENGLISH speaking employees!"

"The staff was very friendly and helpful. The property was always clean and accessible."

"I booked through Expedia about 2 weeks in advance ( May 25, 2026 ) our reservation were for June 9, 2026 - June 13, 2026. WHY would someone Not reach out and INFORM us of CONSTRUCTION happening at this particular site !!! Horrific. The staff members were nice and accommodating BUT THE NOISE NOISE NOISE. Machine noise starts early, elevator are BUSY. 2 elevators ( 1 marked for construction use ) and that particular elevator seem to be the ONLY one we could ever catch. Our last day there I was...

"I arrived late, around 2:00 AM, and unfortunately the check-in experience was underwhelming. The receptionist was very quiet and provided little to no information about the hotel, amenities, parking, or general stay details. The parking situation was also unclear, as guests are required to park behind the marketplace area with minimal guidance. The exterior approach and main entrance were relatively clean and well-maintained; however, the elevator was noticeably dirty and worn, and the foyer...

"Breakfast was not up to standard !"

"The property was well maintained & rooms were clean, front desk staff was helpful when I requested clean towels & they were brought to our room in a timely manner. The hotel is close to everything 👍"

"I stayed one night. The front desk staff were gracious and friendly. My room was clean, bed was very comfortable, it was fairly quiet. I appreciated the DryBar hair products & good hair dryer. Great value for the price of the room!"

"Everyone and Everything was excellent. Extremely clean. At one point it smelled in the hallway on second floor as if a customer had smoked marijuana in the room. The staff put an air purifier in the hall and it made a great difference. This was my first time staying in an AC hotel and I love it. It has become one of my favorites."

"Gym is missing 15 lb weights"

"Had a issue with our 1st room the door wouldn't lock but they quickly moved us to another room. The water pressure in the shower seemed kinda weak and my wife was awakened by by ants crawling in the bed they were on the floor as well"

"The staff was very accommodating and friendly!"

"My stay was so unexpectedly disappointing. I have always had good experiences with Marriott hotels and this was definitely not to their normal standards. We booked through Expedia and they stated that parking was free. The person at the front desk said that it was actually $5 a day. This means that if you check it at 10pm on Friday and check out at 8am the next morning (roughly a 10 hour stay) you will be charged for two days of parking. And they did charge us $10 for a 10 hour stay. The desk...

"Ok"

"Friendly staff"

"Staff were kind and accommodating.Great hospitality to us and our doggies.Location is central to everything food, shopping and more shopping.Our son goes to UNF ..We will definitely stay at this hotel again."

"Everything was fine."