Hotel dekat Riverside Square Mall

"First thing, the property was nothing like it was depicted on line. It was further from Manhattan than I anticipated. Although the lobby area had apparently been upgraded, other areas needed to be addressed. The dining area seats were stained, the walls in my room had obvious signs of wall damage and were improperly repaired. There were 3 small square patches of matching wall paper to apparently conceal holes from a removed picture as well as a 3 foot square of replacement wallpaper covering...

"Everything was good"

"Reception and manager of Hotel was unhelpful and very rude"

"Free parking it was good for what I needed"

"I was disappointed with my stay at this hotel. The room felt very outdated, and the carpet was visibly dirty with numerous stains. Additionally, there was noticeable damage in the bathroom, including a missing chunk of tile. The photos online made the hotel appear much more updated and well-maintained than what we experienced in person. On our second night, the room directly across from us (Room 406 and the fourth floor lobby by the elevators) hosted a very loud party that continued well past...

"thanks to lucero ! she was friendly "

"I had a great stay at this location. Well maintained and courteous staff."

"One elevator was out of service so there were long wait times to board the working elevator."

"Good place"

"Staff was excellent room was great Negatives 1.Don't understand charge 10.00 for parking your between highways had to Park no choice 2. No coffee or tea or juice in am had to buy it I thought continental or buffet ,breakfast was included seems like seems like it wasn't Otherwise thats it"

"Clean room. Amazing nighttime check in staff. Good breakfast options. Overall great stay "

"We checked in late and the room was a disaster. Very dirty. Appliances falling apart. Bathtub had rust in it. No outlet covers. Broken lights that did not turn on. And then..the headboard fell off. Demanded a new room which was cleaner but still very outdated. I could hear every car that past on the highway. Noise level was 100!! So needless to say I didn’t get any rest and had a funeral to attend to in the morning. They did change the room however they did not apologize for any type of...

"Room was ok. Pictures made it look much nicer/bigger. Bed was uncomfortable, felt every movement. Staff was nice"

"The room was okay. Stains on the carpet but no big deal. I stayed at this hotel last month and had a great experience, this time was the complete opposite. Between contacting the hotel directly and Hilton customer service, I was told I did not have a reservation although I had a reservation number from experian and the customer service rep was playing a whole guessing game with me and telling me I did not book it through Expedia . Then I’m transferred to so many different representatives and no...

"Did not have food on the property. Electricity was glitchy. A/C and phone stop working. Got stuck in the elevator at one point"

"Staff very loud. We couldn’t rest in the morning. The shower with hair. The AC wasn’t working right Horrible breakfast. I won’t recommend it "

"Room was clean, staff was nice and breakfast was good."

"Breakfast , staff & parking was great"

"Good breakfast. Parking was fine, Staff were very nice and helpful! Nice place and really near Met Life and mall."

"The room was very nice. There was a welcome message on the tv which I thought was cool. The staff could be friendlier. They were polite but not friendly. I asked about get a hotel color the city which didn’t work out and that was ok but she didn’t mention that there was a shuttle. I found that out a day later when I read the tiny paper that came with the room card. I think it shave been mentioned regardless. Also where to find hotel information through the tv. I figured that out on my third day....