Search Aparthotels in Riviera Maya

"Absolutely"

"Great place clean rooms, good amenities and friendly staff"

"Great room and friendly / helpful staff"

"It was absolute dream of a vacation stay! The best food, amenities for all ages, the parks and day trips made the experience even more memorable all while being emerged in out Mexican culture. And above everything, the best customer service from housekeeping staff, bartenders, food servers, lifeguards and kids club staff!!! We will be back soon, a family tradition has been established. Gracias Xcaret! "

"The room was spotless, I would leave a note and a tip and the lovely person would go over and above to meet my needs. I loved how kind the staff was, the food was excellent! My teenage daughter and I did this trip to see what it was like and we are going to bring back my sons and husband for Spring break. We are going to stay in the Luxury part for the private pool area. The beach was one of the most beautiful I have seen. A Caribbean bath as we referred to it. "

"Beautiful place! Had a great time! "

"Review for stay during September of '25. This resort is huge with being 4 resorts (Kantenah, Colonial, White Sands & TRS-Adults only), on shared Palladium property. You can attend most if not all the resort pools, restaurants, entertainment etc. It was low season so resorts were not over-crowded. Actually, Kantenah Family Selection building/beach was fairly empty which we did not mind. Never an issue finding chairs at the beach or bali bed for rent. Colonial is the 'center hub' of all the resorts and seems to have the best entertainment, beach parties etc. Gametime sports bar was great, air-conditioned, TVs & full bar food menu and drinks to order from all included. It made for great catching a game on NFL opening weekend. Resort is also very family friendly. They have a schedule for activities for children, teens & adults. Never thought we would enjoy such a big resort but we truly did and wish we had more time. Rare occasion we opted not to leave the resort as every day/night there was something to do or see. There is a smaller waterpark on site also with slides for the kids and even an area for toddlers. We did encounter a couple issues during our stay however, management was prompt to resolve the issue and offer compensation. Our concierge butler passed the information on and the concierge manager came to the pool finding us offering sincere apologies and asked how they can make things right. Nothing is perfect but to me, that is customer service. We will return. "

"Excellent room, amenities, all-inclusive food and service. Access to Xcaret parks. "

"Good app"