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"This was our first time in RIU Cabo San Lucas but we have stayed at the RIU Santa Fe. We really enjoyed our experience in a quieter resort considering it was Spring Break."

"My upgrade was lowered. The included breakfast on the 6th floor was changed and moved to the restaurant area for a continental breakfast. The restaurant price was excessive $ 398 pesos compared to the items provided for a continental breakfast (coffe, bread, fruit, or juice). I could have all off the above for 100 pesos outside. Parking is not convenient anymore, especially if you have plans to go out. "

"First impressions were not great. Lobby was closed for construction, as was the breakfast restaurant. Check-in is done in a small conference room, and there was a hard sell for timeshares first thing (plus a follow-up call!). Room had a very strong musty/mildew smell coming out of the AC vents that dissipated a bit, but was still not something we’ve experienced at other resorts in this price range. The property itself just overall felt older than its age—peeling paint in the pools, decay on the patios, etc. Food was overall fine but not as many options (especially for Mexican food!) as we’d have liked. On the plus side, the number of pools and amount of lounger space was great, and all the staff was very attentive, respectful, polite and friendly. "

"I didn’t have breakfast in the hotel"

"Beautiful resort on an even better beach! Loved being able to walk steps to the beach and feel comfortable swimming in the nice clean and cool ocean. Take a little walk on the beach, head to the left and the very last massage spot (by the arch walkway) is a must! Puerto Vallarta is a lovely place with wonderful people. Nothing to fear at all!! "

"Stay was great ! Great music and food!"

"Want to start off my saying the staff at this resort is top notch .. everyone was very friendly , most would remember your name . Pool - older but never had to fight for a chair , clean .entertainment staff was energetic , hospitable and amazing .. top mentions to Carlos , Carmen , Norma but all were great ! Room - LOVED my marina view which I didn’t think I would enjoy versus ocean but it was incredible .,the first resort the AC was almost Too cold . Food - well done for AI .. the servers in the restaurant all hustled their butts off to make each meal perfect . Food was good with many options . I just wish churros were available everyday !! Suggestions - please invest in updating the fitness center .. much , much too small- any more than 4 people and were tripping over each other and dumbells were always in use and it was busy everyday .. make the facility twice as big , two complete dumbbell racks are needed along with new machines . ( leg machine and cables were the only updated pieces ) Also a night time or really early snack shack would be great for grabbing something before breakfast opens at 7 for catching early flights or those who wake up really early .. "

"It was a great experience, and all the staff were very helpful. There are 6–7 pools in total, and one of them has a unique red stone design, which was very impressive. This resort is very kid-friendly, and the food was excellent. The spa was outstanding — very affordable for the quality of service provided, and honestly, I had never experienced such good service before. I would definitely go back and stay at this resort again because the staff, food, and overall service were amazing. They also have night shows that are enjoyable for both kids and adults. Another thing I appreciated was that the staff were not pushy about tips. "

"This is supposed to be a top rated resort in Ixtapa. We paid for the All-Inclusive and it was a disappointing. The resort only has 4 restaurants where you can have dinner and 3 of those are considered “specialty”. We were only allowed to dine once at each of the restaurants during our 7 day stay. The quality of the food overall was not good. And you couldn’t eat poolside, like what? Also, my bed was hard as a rock. They did put a topper on the mattress after I complained. The walk to the pool was long and the pools themselves were not very inviting. They were all 5ft deep, with no place to lounge. Overall, I would not stay here again."