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"This property was not what I expected based on the reviews I read. Disappointing. In particular - - The jacuzzi in the room was a very nice touch after a day of touring, but when we turned it on black particles shot out of all the air vents. Yuck. So we tried to drain it and the plug would not come out. - Breakfast was extremely basic and not very fresh or tasty (except for some of the fruit). - The hotel seemed to be either under construction still or in the midst of renovations. There were building materials everywhere. - There is a disco in the ground floor that operated until at least 3 am. This made sleeping - even with earplugs - quite impossible. "

"amazing hotel!"

"Clean room, friendly staff, excellent food and service. The manager Grimaldo was very kind and attentive to us. Totally recommended. "

"It was a beautiful place, lovely to relax in, service was excellent, love the gardeners, love the llamas (or alpacas - unclear), lovely jacuzzi. Could fit twelve people or six alpacas in the jacuzzi and still have room to do laps. Unfort we were incredibly incapable of temperature regulation (possibly our fault). The dome became a whole greenhouse during the day and outside was somehow too cold unless you were in the jacuzzi. Also the drinking water situation was a challenge - BYOW. "

"The sky dome is incredible. The views are breathtaking in the daytime and evening. The family are very welcoming and knowledgeable. The food is delicious. We did an alpaca and llama walk to an inca site which was a memorable experience."