Hotel dekat Safa dan Marwah

"Hands down an amazing experience. I hada small issue over breakfast, but staff were quickly to resolve and you were able to enjoy the hotel services and have an amazing stay. great location away from clock tower, easy to walk to Al Haram and back and not having to push through huge numbers of people. exceptional staff"

"Room was spotless and luxurious but may need a little bit of update in the near future. Staff was great and extremely helpful. "

"Pros: Hotel is spacious, the furniture in good condition, the carpet inside the room is clean. Cons: -The restaurant is below average I tried Iftar and decide not to try Sohor. Do not recommend dinning at the hotel at all even if it’s free. -Not easy to walk to holy mosque you have to take the golf car usually the waiting is 2-5 min and it takes 1-2 min to arrive then you walk down to the mosque. "

"Every thing was perfect MashaAllah. From the moment we stepped in to the moment we exited, we were left feeling refreshed and rested after our Umrah. The staff are very helpful, the rooms clean, and the breakfast is delicious. This was the best rest stop we could ask for. JazakaAllah Khair for the beautiful experience."

"Housekeeper expecting tips like crazy"

"Good location. Spacious rooms "

"The good thing of this hotel is the location very close to Al Haram and very nice & comfort room with best view to Al Haram. Unfortunately, we have to say that we are very disappointed to the reception staff and concierge staffs that under our expectation as the famous 5 star hotel background, reception staff they do not speak english (difficult to communicate) and seems not professional, the concierge staff not helpful as required and tend to ignore the guest. Improvement on staff will make...

"Upon arrival, we were informed that our reservation was not recorded on their system despite presenting physical evidence. I was in state of Ihram and remained composed to proceed with our Umrah. Upon arrival approximately four hours later, no confirmation of our reservation was received. We contacted Expedia who subsequently sent an email to the manager. We finally arrived at our room around 5:30 pm. Awful experience which ruined it for entire stay at the hotel. Will never be staying here...

"Very friendly staff "

"We did not use shuttle. Rooms were clean, staff was courteous Air conditioning was goodn"

"Good"

"It’s nice hotel "

"This was in my opinion the best hotel close to the haram other than the clock tower. You have to get the king suite facing the haram to enjoy the beautiful views. I hope to make this my go to stop on my next visit god willing."

"Hotel ini mempunyai jalan belakang untuk akses langsung ke masjid alharam, juga memiliki area yang cukup luas untuk melayani sarapan tamu hotel. Staff yang ramah juga proses check in yang cepat. Kekurangannya hanya kondisi kamar yang tidak terlihat seperti bintang lima"