"The hotel itself is very nice on the property. There are lots of activities and things look very nice since we were there two years ago, however. We were put in tower three, which is not good. Our room was haphazardly built, and there were many issues inside the room starting with its actual construction, being sloppy and messy. Large gaps in the walls were filled in with massive amounts of caulking, and there was mold everywhere in the bathrooms. There was also a sewage smell in our room that persisted. Every day at 4:57 AM a cart came down the hallway that sounded like dishes, smashing and woke everybody up and on our third day on Wednesday morning at 6 AM they started weed whacking or power washing and woke everyone up. This is horrible. The tiles in the pool are so broken that my son cut his foot twice and in different spots. My husband‘s clothes were stained with mold when he leaned against an edge of the pool by the pool bar, where it was so slimy and green that the algae stained his clothes. My kids who are well behaved and 14 were repeatedly told they could not go in one of the hot tubs, while the second hot tub was not heated, and there were only children under five in it peeing with diapers. It was not a good experience for them in that regard this was our second time visiting and I’m sad to say I don’t think we will be back. the food was mediocre at the buffet, and my children did not want to return and since we don’t eat Indian food and they can’t go to the French"
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