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Palmetto Hotel

3.0 star property
Guests find stylish relaxation and attentive service at this welcoming hotel, perfectly positioned for recovery after exploring nearby shopping destinations

Choose dates to view prices

Located in a vibrant shopping district, Palmetto Hotel welcomes travelers with amenities like a full breakfast and free in-room WiFi. Helpful staff offer concierge services to enhance your stay, and a computer station keeps guests connected between shopping adventures.

Reviews

8.2 out of 10
Very good

Popular amenities

  • Parking included
  • Free Wi-Fi
  • Business services
  • Housekeeping
The current price is Rp823.447
Rp971.667 total
includes taxes & fees
26 May - 27 May
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About this property

Palmetto Hotel

  • Hotel located in Villa Olga
  • Palmetto Hotel provides free full breakfast and more. Stay connected with free in-room WiFi.
  • You'll also enjoy the following perks during your stay:
    • Free self-parking
    • A water dispenser, tour/ticket information and smoke-free property
    • A computer station, a 24-hour front desk and concierge services
    • Guest reviews give top marks for the helpful staff
  • Room features
  • All guest rooms at Palmetto Hotel have comforts, such as laptop-friendly workspaces and air conditioning, in addition to amenities, such as free WiFi and free bottled water.
  • More conveniences in all rooms include:
    • Rainfall showers, shower/bath combinations and shampoo
    • 42-inch flat-screen TVs with cable channels
    • Wardrobes/cupboards, daily housekeeping and phones

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Policies

Check-in

Check-in start time: 2:00 PM; check-in end time: 10:00 PM

Contactless check-in and check-out are available

Late check-in subject to availability

Minimum check-in age - 18

Check-out

Check-out before 11:30 AM

Contactless check-out

Special check-in instructions

Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival at the property

To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation

If you are planning to arrive after 7:00 PM please contact the property in advance using the information on the booking confirmation

Information provided by the property may be translated using automated translation tools

Renovations and closures

The following facilities or services will be unavailable from May 22 2026 to May 23 2026 (dates subject to change):
  • Breakfast
  • Daily housekeeping
The property will be renovating from 22 May 2026 to 23 May 2026 (completion date subject to change). The following areas are affected:
  • Selected guestrooms
During renovations, the hotel will make every effort to minimise noise and disturbance.

Access methods

Staffed front desk

Pets

No pets or service animals allowed

Children and extra beds

Children are welcome

Rollaway/extra beds are not available.

Cots (infant beds) are not available

Payment types at the property

Important information

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards and cash
Safety features at this property include a fire extinguisher

We should mention

This property does not have any lifts
No pets and no service animals are allowed at this property

Frequently asked questions

Is Palmetto Hotel pet-friendly?

No, pets are not allowed at this property.

How much does it cost to stay at Palmetto Hotel?

As of 22 May 2026, prices found for a 1-night stay for 2 adults at Palmetto Hotel on 26 May 2026 start from Rp823.447, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

How much is parking at Palmetto Hotel?

Self-parking is free at this property; nearby parking is also free.

What time is check-in at Palmetto Hotel?

Check-in start time: 2:00 PM; check-in end time: 10:00 PM. Late check-in is available during limited hours.

What time is check-out at Palmetto Hotel?

Checkout is at 11:30 AM.

Where is Palmetto Hotel located?

Located in Villa Olga, this hotel is within a 5-minute walk of Cinemacentro Cibao and Bella Terra Mall. Ágora Santiago Center and Centro Leon are also within 1 mile (2 km).

Can I cancel my reservation for free and receive a full refund?

Yes, this property offers free cancellation on selected room rates because flexibility matters! Please refer to the property cancellation policy on our site for more details about any exclusions or requirements.

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Reviews

Reviews

8.2

Very good

8.6

Cleanliness

7.6

Amenities

8.6

Staff & service

8.0

Property conditions & facilities
Rating 10 - Excellent. 259 out of 541 reviews
Rating 8 - Good. 156 out of 541 reviews
Rating 6 - Okay. 56 out of 541 reviews
Rating 4 - Poor. 37 out of 541 reviews
Rating 2 - Terrible. 33 out of 541 reviews

Reviews

Verified

10/10 Excellent

Wanda

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Breakfast was delicious, and staff very nice.
Stayed 1 night in Apr 2026
Verified

8/10 Good

Kenia

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean place and very close to the city breakfast was good. A good place to stay can't complaint about my stay there.
Stayed 1 night in Mar 2026
Verified

8/10 Good

Alexandra

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I like the breakfast, spotless room, great customer service, walking distance to hospital, shopping mall, restaurant, bank, pharmacy, etc
Stayed 2 nights in Mar 2026
Verified

10/10 Excellent

Alix

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The place was very clean and the staff @the front desk were super
Stayed 1 night in Feb 2026
Verified

8/10 Good

Belkys C

Liked: Cleanliness
Disliked: Property conditions & facilities
Air conditioning system was great, breakfast was good too, but showers was mess
Stayed 9 nights in Mar 2026
Verified

10/10 Excellent

Angelo

Excelent for the price. Very well located.
Stayed 1 night in Dec 2025
Verified

8/10 Good

Edwin

Liked: Cleanliness, staff & service, amenities
Good city hotel for a quick trip. I stay in palmetto multiple times is a safe option for pass the night. The breakfast included is very simple but good, and the rooms usually are good, sometime i had water leaks outside the shower or the bathroom very small in some of the rooms. But the hotel is functional, the staff very nice and the stay very well.
Stayed 1 night in Dec 2025
Verified

10/10 Excellent

Jocelyn

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lovely staff, good breakfast, very clean, great location.
Stayed 8 nights in Aug 2024
Verified

6/10 Okay

Tommy

Liked: Cleanliness, staff & service
The property was the location close to a lot of shopping. Dining lower was a good average experience.
Stayed 7 nights in Oct 2025
Verified

10/10 Excellent

Jovana

Liked: Staff & service, amenities, property conditions & facilities
The hotel and staff were great. The streets are busy so if you from the city you’ll love it. The breakfast was also nice.
Stayed 3 nights in Jul 2025
Verified

8/10 Good

Felix

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Hotel only has 3 parking spots it will only be a problem if you wanted to park. The shower door only covers half the shower. So water will always spill out. That was a big let down. Other than that it was a good stay. The free included breakfast was very good.
Stayed 1 night in Mar 2026
Verified

8/10 Good

Russell

Liked: Amenities
A great place to stay, great bang for your buck, friendly staff and comfortable beds
Stayed 2 nights in Aug 2024
Verified

10/10 Excellent

Edwin

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Good Hotel

Very usefull hotel for a quick city trip. Love the location and the atention, very good condition rooms with comfy beds.
Stayed 1 night in Nov 2024
Verified

10/10 Excellent

Reiny

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff is very friendly and the hotel looks new.
Stayed 1 night in May 2024
Verified

8/10 Good

mildred

Liked: Cleanliness, staff & service, room comfort
The hotel is located in the city center. Great location. Good, clean stay.
Stayed 1 night in Nov 2024
Verified

10/10 Excellent

Leovigildo

Liked: Cleanliness, property conditions & facilities
The checkin and checkout process was really quick and effortless. The room was clean and practical. The morning breakfast was in the rooftop and it was really good for this budget hotel.
Stayed 1 night in Jun 2025
Verified

4/10 Poor

Mario

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean and breakfast
Stayed 14 nights in May 2025
Verified

10/10 Excellent

Jocelyn

Liked: Staff & service, amenities, property conditions & facilities
Very friendly and supportive staff.
Stayed 2 nights in Jul 2024
Verified

8/10 Good

Gregory

Liked: Cleanliness, staff & service, property conditions & facilities
Clean room
Stayed 1 night in Sep 2025
Verified

4/10 Poor

Ricardo

Liked: Staff & service
Disliked: Property conditions & facilities
Great location, near everything you may need. Yet, lot of noise inside the building on early morning hours.
Stayed 1 night in May 2025
Verified

10/10 Excellent

Jocelyn

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very affordable hotel that is located in an excellent area, next to a mall and across the street from a well known hospital. There are also a lot of restaurants and food options nearby, and there is no issue with transportation.
Stayed 2 nights in Jul 2024
Verified

6/10 Okay

Emmanuel

Liked: Cleanliness
The water never got hot. The staff doesn't seem to want to offer any information. The breakfast was nothing to bost about. Now the location is good The room was clean Price was fair for the price
Stayed 2 nights in Nov 2025
Verified

10/10 Excellent

Jocelyn

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very supportive staff
Stayed 2 nights in Aug 2024
Verified

10/10 Excellent

JOVANKA

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Miguel (the staff that received us upon checking) was excellent, and the breakfast was very good. The hotel is in a very busy street but my room was towards the back and was quiet.
Stayed 1 night in Sep 2024
Verified

10/10 Excellent

Elis

Everyone was helpful and nice.
Stayed 6 nights in Mar 2024