10/10 Excellent
Brian
23 Jan 2026
Liked: Cleanliness, amenities, property conditions & facilities
Brian
Stayed 1 night in Jan 2026
Portom International Hokkaido
4.0 star property
Travelers soak in the indoor mineral hot spring, work out at the gym, and savor local dishes from two restaurants while shopping options await nearby
Choose dates to view prices
Photo gallery for Portom International Hokkaido
Located near Doraemon Wakuwaku Sky Park, Portom International Hokkaido offers a peaceful escape. Guests relax in the indoor mineral hot spring and enjoy meals at two on-site restaurants. The hotel provides free WiFi, a bar, gym, coffee shop and gift shop for a comfortable stay.
Reviews
1010 out of 10
Exceptional
Popular amenities
- Spa
- Free Wi-Fi
- Restaurant
- Air-conditioning
- Gym
The current price is Rp3.734.913
Rp3.734.913
Rp4.140.607 total
5 Apr - 6 Apr
Room options
Check availability for these dates
Available filters for rooms
Showing 11 of 11 rooms
View all photos for Superior Twin Room, Non Smoking
Superior Twin Room, Non Smoking
10.010.0 out of 10
Exceptional
46 reviews
(46 reviews)
Highlights
Soundproofed
Air conditioning
LCD TV
Pillow-top bed
Premium bedding
Separate bedroom
Private bathroom
Toilet with electronic bidet
- 43 sq m
- 1 bedroom
- Sleeps 4
- 2 Large Single Beds
View all photos for Junior Suite Double Room
Junior Suite Double Room
Highlights
Soundproofed
Air conditioning
LCD TV
Pillow-top bed
Premium bedding
Separate bedroom
Private bathroom
Toilet with electronic bidet
- 63 sq m
- 1 bedroom
- Sleeps 4
- 1 King Bed
View all photos for Junior Suite Twin Room
Junior Suite Twin Room
10.010.0 out of 10
Exceptional
4 reviews
(4 reviews)
Highlights
Soundproofed
Air conditioning
LCD TV
Pillow-top bed
Premium bedding
Separate bedroom
Private bathroom
Toilet with electronic bidet
- 63 sq m
- 1 bedroom
- Sleeps 4
- 2 Double Beds
View all photos for Portom Suite Room
Portom Suite Room
Highlights
Soundproofed
Air conditioning
LCD TV
Pillow-top bed
Premium bedding
Separate bedroom
Private bathroom
Toilet with electronic bidet
- 63 sq m
- 1 bedroom
- Sleeps 4
- 2 Queen Beds
View all photos for Superior Triple Room
Superior Triple Room
10.010.0 out of 10
Exceptional
5 reviews
(5 reviews)
Highlights
Soundproofed
Air conditioning
LCD TV
Pillow-top bed
Premium bedding
Separate bedroom
Private bathroom
Toilet with electronic bidet
- 43 sq m
- 1 bedroom
- Sleeps 5
- 2 Large Single Beds and 1 Single Bed
View all photos for Junior suite - Grilled Wagyu Steak Set Dinner / Buffet Breakfast Included (Non Smoking)
Junior suite - Grilled Wagyu Steak Set Dinner / Buffet Breakfast Included (Non Smoking)
Highlights
Soundproofed
Air conditioning
Pillow-top bed
Premium bedding
Separate bedroom
Private bathroom
Toilet with electronic bidet
Separate bath and shower
- 1 bedroom
- Sleeps 4
- 2 Large Single Beds
View all photos for Superior Twin Room - Grilled Wagyu Steak Set Dinner / Buffet Breakfast Included(Non Smoking)
Superior Twin Room - Grilled Wagyu Steak Set Dinner / Buffet Breakfast Included(Non Smoking)
Highlights
Soundproofed
Air conditioning
Pillow-top bed
Premium bedding
Separate bedroom
Private bathroom
Toilet with electronic bidet
Separate bath and shower
- 1 bedroom
- Sleeps 4
- 2 Large Single Beds
View all photos for Superior Twin Room-Sea Urchin,Salmon Roe,Crab Rice Bowl Set Dinner/Buffet Breakfast (Non Smoking)
Superior Twin Room-Sea Urchin,Salmon Roe,Crab Rice Bowl Set Dinner/Buffet Breakfast (Non Smoking)
Highlights
Soundproofed
Air conditioning
Pillow-top bed
Premium bedding
Private bathroom
Toilet with electronic bidet
Separate bath and shower
Bathrobes
- Sleeps 4
- 2 Large Single Beds
View all photos for Junior suite - Sea Urchin, Salmon Roe, Crab Rice Bowl Set Dinner / Buffet Breakfast (Non Smoking)
Junior suite - Sea Urchin, Salmon Roe, Crab Rice Bowl Set Dinner / Buffet Breakfast (Non Smoking)
Highlights
Soundproofed
Air conditioning
Pillow-top bed
Premium bedding
Separate bedroom
Private bathroom
Toilet with electronic bidet
Separate bath and shower
- 1 bedroom
- Sleeps 4
- 2 Double Beds
View all photos for Junior Suite - Crab Set Dinner & Buffet Breakfast Included
Junior Suite - Crab Set Dinner & Buffet Breakfast Included
Highlights
Soundproofed
Air conditioning
Pillow-top bed
Premium bedding
Separate bedroom
Private bathroom
Toilet with electronic bidet
Separate bath and shower
- 1 bedroom
- Sleeps 4
- 2 Double Beds
View all photos for Superior Twin Room - Crab Set Dinner & Buffet Breakfast Included
Superior Twin Room - Crab Set Dinner & Buffet Breakfast Included
Highlights
Soundproofed
Air conditioning
Pillow-top bed
Premium bedding
Private bathroom
Toilet with electronic bidet
Separate bath and shower
Bathrobes
- Sleeps 4
- 2 Large Single Beds
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About the area
Located in Chitose, Portom International Hokkaido is connected to the airport. The area's natural beauty can be seen at Aoba Park and Utonai-ko Sanctuary, while Doraemon Wakuwaku Sky Park and Chitose Salmon Aquarium are popular local attractions. Don't miss out on a visit to Ecorin Village. Spend some time exploring the area's activities, including snow tubing, snowmobiling and sledging. Visit our Chitose travel guide
New Chitose Airport Terminal Building 4F, Chitose, Hokkaido, 066-0012
What's nearby
Sapporo Dome35 min drive - 43.2 km
Odori Park44 min drive - 51.9 km- Doraemon Wakuwaku Sky Park2 min walk - 0.2 km
- New Chitose Airport Onsen9 min walk - 0.8 km
- Lake Shikotsu37 min drive - 38.9 km
Getting around
- New Chitose Airport Station7 min walk
- Osatsu Station17 min drive
- New Chitose Airport (CTS)9 min drive
Restaurants
- 北海道ラーメン道場8 min drive
- えびそば一幻9 min drive
- どんぶり茶屋9 min drive
- 弟子屈ラーメン8 min drive
- 五十七番寿し8 min drive
About this property
Portom International Hokkaido
Upscale hotel near Doraemon Wakuwaku Sky Park
Located close to Aoba Park, Portom International Hokkaido provides an indoor mineral hot spring (onsen), a coffee shop/cafe and dry cleaning/laundry services. Enjoy a meal at the two on-site restaurants. Stay connected with free in-room WiFi, and guests can find other amenities, such as a bar and a gym.
You'll also enjoy the following perks during your stay:
- Full breakfast (surcharge), multilingual staff and a front desk safe
- A 24-hour front desk, smoke-free property and a gift shop
- Concierge services, a reception hall and a lift
- Guest reviews give top marks for the helpful staff
Room features
All 171 rooms offer comforts such as premium bedding and air conditioning, as well as thoughtful touches such as free WiFi and safes.
More conveniences in all rooms include:
- Free tea bags/instant coffee and electric kettles
- Separate baths/showers, toilets with electronic bidets and free toiletries
- Heating, daily housekeeping and electrical adapters/chargers
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Property amenities
Internet
- Available in all rooms: Free WiFi
- Available in some public areas: Free WiFi
Parking and transport
- Height restrictions apply for on-site parking
- Offsite parking available (JPY 3,500 per day)
- Limited on-site parking
Food and drink
- Daily full breakfast available 6:00 AM to 11:00 AM for a fee: JPY 4,807 for adults and JPY 2,530 for children
- 2 restaurants
- A bar/lounge
- A coffee shop/cafe
Restaurants on site
- カフェ スカイライブラリー
- ザ・バー / ザ・シガーバー
- フレンチレストラン TATERU YOSHINO
- 日本食ダイニング 京都 下鴨茶寮-北のはなれ-
Things to do
- Gym
Family friendly
- Soundproofed rooms
Conveniences
- 24-hour front desk
- Gift shop/newsstand
- Luggage storage
- Safe at front desk
Guest services
- Concierge services
- Dry cleaning/laundry service
- Housekeeping (daily)
- Multilingual staff
- Porter/bellhop
Spa
- Public bath open from 3:00 PM - 10:00 AM
- Public indoor mineral hot springs (onsen)
- Separate men/women areas in public bath
- Spa services
Accessibility
- If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
- Lift
- Well-lit path to entrance
- Wheelchair accessible (may have limitations)
- Wheelchair-accessible path of travel
- Wheelchair-accessible path to lift
- Wheelchair-accessible registration desk
- Wheelchairs on site
More
- Reception hall
- Smoke-free property
Room amenities
Bedroom
- Pillowtop mattress
- Premium bedding
Bathroom
- Bidet
- Dressing gowns
- Free toiletries
- Hair dryer
- Separate bathtub and shower
- Slippers
- Towels provided
Food and drink
- Electric kettle
- Free bottled water
- Minibar
- Tea bags/instant coffee
More
- Air conditioning (climate-controlled)
- Electrical adapters
- Heating (climate-controlled)
- Iron/ironing board
- Safe
- Soundproofed rooms
Policies
Check-in
Check-in start time: 3:00 PM; check-in end time: midnight
Minimum check-in age - 20
Check-out
Check-out before 11:00 AM
Special check-in instructions
Front desk staff will greet guests on arrival at the property
This property doesn't offer after-hours check-in
Information provided by the property may be translated using automated translation tools
Renovations and closures
The following facilities are closed on Monday, Tuesday and Wednesday:
- Restaurant
The following facilities are closed on Thursday and Friday:
- Restaurant
Access methods
Staffed front desk
Pets
Pets not allowed (service animals are welcome, and are exempt from fees)
Children and extra beds
Children are welcome
Children up to the age of 11 years can stay for free if using existing beds when occupying the parent or guardian's room
Cots (infant beds) are not available
Payment types at the property
Important information
Fees
You'll be asked to pay the following charges at the property. Fees may include applicable taxes:
- A city tax may be collected at the property. The city tax ranges from JPY 100-10,000 per person, per night based on the nightly room rate. Please note that further exemptions may apply. For more details, please contact the property using the information on the reservation confirmation received after booking.
- A tax is imposed by the city: JPY 150.00 per person, per night. This tax does not apply to children under 13 years of age.
We have included all charges provided to us by the property.
Optional extras
- Fee for full breakfast: from approximately JPY 4807 for adults and from JPY 2530 for children
- Nearby parking fee: JPY 3500 per day (492 ft away)
The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.
You need to know
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Cashless transactions are available
Safety features at this property include a fire extinguisher, a smoke detector, a security system and a first aid kit
We should mention
Reservations are required for spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
The Japanese Ministry of Health, Labour and Welfare requires all international visitors to submit their passport number and nationality when registering at any lodging facility (inns, hotels, motels, etc. ); additionally, lodging proprietors are required to photocopy passports for all registering guests and keep the photocopy on file
Parking height restrictions apply
Please note that some properties do not permit guests with tattoos to use the on-site public bathing facilities
Property is also known as
Portom Hokkaido Chitose
Portom International Hokkaido Hotel
Portom International Hokkaido Chitose
Portom International Hokkaido Hotel Chitose
Frequently asked questions
Is Portom International Hokkaido pet-friendly?
No, only service animals are welcome at the property.
How much does it cost to stay at Portom International Hokkaido?
As of 7 Mar 2026, prices found for a 1-night stay for 2 adults at Portom International Hokkaido on 5 Apr 2026 start from Rp3.734.913, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.
How much is parking at Portom International Hokkaido?
Limited spots are available.
What time is check-in at Portom International Hokkaido?
Check-in start time: 3:00 PM; check-in end time: midnight. After-hours check-in is not available.
What time is check-out at Portom International Hokkaido?
Checkout is at 11:00 AM.
Where is Portom International Hokkaido located?
Situated in Chitose, this hotel is steps from Doraemon Wakuwaku Sky Park and within 9 mi (15 km) of Aoba Park and Chitose Salmon Aquarium. Utonai-ko Sanctuary and Meisui Fureai Park are also within 9 mi (15 km). New Chitose Airport Station is 7 minutes by foot.
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Reviews
Portom International Hokkaido Reviews
10
Exceptional
All reviews shown are from real guest experiences. Only travellers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.More informationOpens in a new window
10
Cleanliness
9.8
Amenities
10
Staff & service
10
Property conditions & facilities
Rating 10 - Excellent. 322 out of 344 reviews
10 - Excellent
322
Rating 8 - Good. 19 out of 344 reviews
8 - Good
19
Rating 6 - Okay. 2 out of 344 reviews
6 - Okay
2
Rating 4 - Poor. 0 out of 344 reviews
4 - Poor
0
Rating 2 - Terrible. 1 out of 344 reviews
2 - Terrible
1
Reviews
10/10 Excellent
Beth
26 Jan 2026
Liked: Cleanliness, property conditions & facilities
This is an amazing hotel. The amenities and service are fantastic
Beth
Stayed 1 night in Jan 2026
10/10 Excellent
Richard
24 Jan 2026
Liked: Cleanliness, amenities, property conditions & facilities
Great hotel. Within a few minutes walking from arrival hall. Quiet and large rooms. Good onsen. Enjoyed the buffet breakfast.
Richard
Stayed 1 night in Jan 2026
10/10 Excellent
Ryan
23 Dec 2025
Liked: Cleanliness, staff & service, property conditions & facilities
This is one of the best hotels I stayed in Hokkaido especially for morning flights out of chitose. Rooms were spacious, clean and they provide good quality amenities. Staff are attentive as well.
Ryan
Stayed 1 night in Dec 2025
10/10 Excellent
Lawrence
18 Dec 2025
Liked: Cleanliness, amenities, property conditions & facilities
Amazing Hotel. This is the second time I have stayed here. A strong reason to return to Hokkaido was just to stay here.
Restaurant and service are unsurpassed.
Lawrence
Stayed 1 night in Dec 2025
10/10 Excellent
Douglas
1 Jan 2026
Staff were knowledgeable and helpful. Room was extremely clean and a great size.
We
Douglas
Stayed 1 night in Dec 2025
10/10 Excellent
Anna
13 Sept 2025
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent hotel! The location, the amenities, the bedding, the room and the staff are great. It’s modern and comfortable hotel.
Anna
Stayed 1 night in Sep 2025
10/10 Excellent
Richard
4 Jan 2026
Liked: Cleanliness
Clean room. Great staff.
Richard
Stayed 1 night in Dec 2025
10/10 Excellent
Dean
6 Feb 2025
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location, beautiful hotel, great staff
Dean
Stayed 1 night in Jan 2025
10/10 Excellent
Yuet Teng
1 Jan 2026
Liked: Cleanliness, amenities, property conditions & facilities
Excellent service.
Clean room.
Yuet Teng
Stayed 1 night in Dec 2025
10/10 Excellent
Christine
11 Feb 2025
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
hotel very clean and service very good location very convience to air port
Christine
Stayed 1 night in Feb 2025
10/10 Excellent
Ng
31 Dec 2024
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Super luxurious and awesome staff there
Ng
Stayed 1 night in Nov 2024
10/10 Excellent
Jackson
3 Feb 2025
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The property was clean and staff was friendly.
Jackson
Stayed 1 night in Jan 2025
10/10 Excellent
tao
25 Jan 2025
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Wonderful place for travel
Very convenient for travel and quiet place, wonderful customer service
tao
Stayed 1 night in Jan 2025
10/10 Excellent
Connor
5 Feb 2025
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing property right in the airport! Would definitely stay again
Connor
Stayed 1 night in Feb 2025
10/10 Excellent
Ling
3 Jan 2024
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I really like the staff and the convenience of the location to the airport
Ling
Stayed 1 night in Dec 2023
10/10 Excellent
paniti
6 Jul 2025
Liked: Cleanliness, staff & service, property conditions & facilities
Absolutely the nicest airport hotel ever. Not sure why google has it as a 4 star hotel, it feels absolutely like 5 star hotel! Super easy to use for international departures!
paniti
Stayed 1 night in Jul 2025
10/10 Excellent
Jill
13 Feb 2025
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent property worth every penny. Quiet, peaceful, superb service, large rooms, beautiful onsen.
Jill
Stayed 1 night in Feb 2025
10/10 Excellent
Stephen
17 Jan 2025
From the moment we arrived, to the time we checked out, this hotel was superb. Great facilities, courteous and helpful staff and convenient location made this the perfect airport hotel
Stephen
Stayed 1 night in Jan 2025
10/10 Excellent
Steven
24 Jun 2024
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful property. Loved everything from customer service to the spacious lovely room and amenities. Will definitely stay there again in the future.
Steven
Stayed 1 night in Jun 2024
10/10 Excellent
Takahiro
18 Sept 2024
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We liked the room and hotspring bath, and the breakfast buffet. The staff were nice.
Takahiro
Stayed 3 nights in Sep 2024
10/10 Excellent
Bernard
3 Mar 2025
Liked: Cleanliness, staff & service, property conditions & facilities
The best customer service!
Location is amazing and convenient!
Amazingly beautiful property for an airport Hotel!
Bernard
Stayed 1 night in Feb 2025
10/10 Excellent
Matthew
18 Oct 2025
Liked: Cleanliness, staff & service, property conditions & facilities
A truly incredible stay, the staff were extremely helpful and very informative about the wonderful facilities and accomodations. The room was super comfortable, extremely beautiful and very clean. The room has an amazing bathroom, pajamas, services like in room massages, dry cleaning, a BEAUTIFUL private onsen, its own massage parlor as well as an amazing breakfast buffet, lounge - gym… the list truly goes on! Everything was very professionally handled and taken care of with such kindness,
Matthew
Stayed 2 nights in Oct 2025
10/10 Excellent
Hisyam
27 Dec 2024
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel is clean spacious and the front desk is very responsive. The hotel is exactly at the airport it is super convenient if u have a very early flight
Hisyam
Stayed 1 night in Dec 2024
10/10 Excellent
Verified traveller
28 Feb 2024
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The staff was so friendly and helpful!
Verified traveller
Stayed 1 night in Feb 2024