Search Hotels in Sengokuhara, Hakone

"素晴らしいホテルで、いつも楽しんでいます"

"We had a room with a private bath on the balcony. Our room was very clean and well appointed. My husband and I had separate single beds - not sure if I made a mistake with the booking or if that was standard. The location of the hotel is stunning. The staff were incredibly welcoming and accommodating. There was a shuttle bus from the local train station which we didn’t know until a couple of days before our trip. The included teppinyaki dinner was one of our favourite dinners in our whole time in Japan. No tattoos allowed in the public baths, but the private bath was perfect for me. "

"The resort is kept in pristine condition, staffs are extremely friendly. The room was well stocked with complimentary water, toiletries, and slippers. Cleanliness through the room to the entire facility is top notch. We thoroughly enjoyed our stay "

"Very spacious propert"

"Amazing location. Kind and helpful staff especially Sato at the check in and during our whole stay."

"Breakfast was great & onsen was clean, no fresh towel service at the onsen"

"Thoroughly enjoyed our stay at the hotel and everything was to a high standard. Would stay there again ."

"Good hotel and convenient !!"

"This is a fantastic hotel with so much history. The staff were so lovely and accommodating and the facilities with the onsen, the garden, the bar, the lounge- everything is so lovely. They even upgraded our room view which was very nice. The only odd thing was a particular waitress that were serving us in the Japanese restaurant and also in the breakfast hall the next day. She was insistent on us buying a sake pairing when we didn’t want to. For the breakfast she also insisted we buy the breakfast package even though we had already ordered something else. I also found it odd that she gave us the bill before we had finished eating and she seemed to forget about our breakfast for 40 minutes. Other than that, it was absolutely amazing. The rest of the staff were incredibly accommodating and professional. "