Shandon hotel guide. Best Western hotel in Shandon, Hamilton

"Needs remodel"

"Need to oil the hinges on the bathroom doors. Ours creaked every time it opened and closed and I could hear the door doing the same thing in the other rooms around us. "

"We’re such a great hotel came for the weekend to go snowboarding with my children at perfect North slopes. Everyone was friendly hotel was nice and pool was clean."

"We got a free upgrade to a suite. The room was great. The bathroom not so much. You have to enter the shower to turn it on. The lights were very dim making it hard to apply makeup. The water pressure was dismal. The overall stay was great. The hotel is going through renovations but still looked great."

"We stayed for two nights to go to a wedding. The day of check-in it was a madhouse with all of the guests and only two employees working the desk. The staff wanted me to take a lesser room because it was available, but I’d already paid for a deluxe room. They were quick to turn around the room for us to get in. I really like the bar in the hotel. It was very confusing trying to find where we parked our car and the different elevators. It’s a really big hotel. Overall, it was an OK stay. I probably would not stay there again."

"Hotel was good. We stayed on the 20th floor which the view was amazing. Bed very comfortable. The only downside was check-in took long. Was supposed to be at 4.00pm But are room wasn’t available till 5:30pm."

"Thermostat in room did not work. Asked for maintenance and they reset the unit but it shut off again. Room was 76-77 degrees all night which made it too warm to get any rest. Advised front desk at checkout. They indicated we would get an email from management, but have not. I don’t recommend staying here, I know we won’t be back. "

"The breakfast was amazing. Decor was so well put together! Definitely a content hotel. I was inspired by every corner "

"When we got there I had u knowingly ordered a smoking room. The smell as we came off the elevator was horrible. As we found our room two cigarette butts Kay in front of our door in the hallway??? That was shocking. The staff was on top of things and put us on a different floor in a clean smelling room. So my only problem I guess was with housekeeping."