"Booked the highest tier 'Posh Club' for 6 friends (3 rooms), expecting luxury. It was a complete scam. Check-in took an hour in the 'exclusive' area where we were ignored, received no info, and missed lunch. No welcome amenities as advertised.
The 24-hour butler is a myth. We hauled our own luggage across the resort at both check-in and check-out. In-room premium amenities were missing; after complaining, they brought 2 pieces of fruit. The butler was unreachable or 'forgot' our requests.
The...
"The staff were excellent, especially Hussan our pool attendant/life guard nothing was too much trouble, always smiling and very friendly. Another shout out to Youseff the barman from the waterfall grill bar, again nothing was too much trouble. Them alone deserve 5*"
"…l’unica cosa che mi sento di aggiungere e che non ho trovato, né sotto forma di fotografia né tantomeno di nota descrittiva, è che la struttura è divisa in diversi padiglioni talvolta non comunicanti direttamente tra loro e quindi per raggiungere il ristorante bisogna scendere al piano terra per poi risalire al piano destinato al ristorante precedentemente menzionato. Inoltre è presente un solo ascensore di servizio quasi nascosto che raggiunge solamente il primo piano (quello del ristorante) e...
"Zimmer waren sauber, sind aber schon etwas in die Jahre gekommen. Servicepersonal arbeitet total ohne Konzept während der Essenszeiten, daher eher negativ. Essensbüffet relativ klein für so grosses Hotel, eher wenig Auswahl. Wurde auch nicht immer nachgefüllt, so kam es einem vor wie man noch die Reste essen kann. Qualität der Speisen eher mässig.
Verdient keine 5 Sterne, maximal 4."
Harga per malam terendah yang ditemukan dalam 24 jam terakhir berdasarkan pencarian 1 malam untuk 2 tamu dewasa. Harga dan ketersediaan dapat berubah sewaktu-waktu. Ketentuan tambahan mungkin berlaku.