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The Crossways

5.0 star property
Luxury inn with free breakfast and restaurant

Choose dates to view prices

Photo gallery for The Crossways

Deluxe Suite | Desk, blackout curtains, iron/ironing board, free cots/infant beds
Deluxe Suite | Living area | Flat-screen TV
Restaurant
Restaurant
Deluxe Suite | Desk, blackout curtains, iron/ironing board, free cots/infant beds
Located near Wells Cathedral, The Crossways offers a quiet escape with free English breakfast and a scenic terrace. Guests enjoy practical amenities like in-room WiFi, laundry facilities, and a business center, while the helpful staff enhances the overall experience.

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Bar
  • Pet-friendly
  • Laundry
  • Housekeeping

Room options

Available filters for rooms
Showing 8 of 8 rooms

View all photos for Deluxe Double Room

Deluxe Double Room | Desk, blackout curtains, iron/ironing board, free cots/infant beds

Deluxe Double Room

9.6 out of 10
Exceptional
(20 reviews)

Highlights

Heating
Free cots/infant beds
Flat-screen TV
Blackout curtains
Hairdryer
Private bathroom
Rainfall showerhead
Electric kettle
  • 19 sq m
  • Sleeps 2
  • 1 Double Bed

View all photos for Deluxe Twin Room

Deluxe Twin Room | Desk, blackout curtains, iron/ironing board, free cots/infant beds

Deluxe Twin Room

8.0 out of 10
Very good
(3 reviews)

Highlights

Heating
Free cots/infant beds
Flat-screen TV
Blackout curtains
Hairdryer
Private bathroom
Rainfall showerhead
Electric kettle
  • 19 sq m
  • Sleeps 3
  • 2 Single Beds

View all photos for Deluxe Double Room, 1 King Bed with Sofa bed (Four Poster Bed)

Deluxe Double Room, 1 King Bed with Sofa bed (Four Poster Bed) | Desk, blackout curtains, iron/ironing board, free cots/infant beds

Deluxe Double Room, 1 King Bed with Sofa bed (Four Poster Bed)

10.0 out of 10
Exceptional
(9 reviews)

Highlights

Heating
Free cots/infant beds
Flat-screen TV
Blackout curtains
Rainfall showerhead
Jetted bath
Private bathroom
Separate bath and shower
  • 35 sq m
  • Sleeps 4
  • 1 King Bed and 1 Single Sofa Bed

View all photos for Premier Double Room, Multiple Beds

Premier Double Room, Multiple Beds | Desk, blackout curtains, iron/ironing board, free cots/infant beds

Premier Double Room, Multiple Beds

10.0 out of 10
Exceptional
(3 reviews)

Highlights

Heating
Free cots/infant beds
Flat-screen TV
Blackout curtains
Rainfall showerhead
Deep-soaking bath
Private bathroom
Shower/bath combination
  • 33 sq m
  • Sleeps 5
  • 1 Queen Bed, 1 Single Sofa Bed and 1 Single Bed

View all photos for Deluxe Suite

Deluxe Suite | Desk, blackout curtains, iron/ironing board, free cots/infant beds

Deluxe Suite

Highlights

Heating
Free cots/infant beds
Flat-screen TV
Blackout curtains
Deep-soaking bath
Bathrobes
Rainfall showerhead
Private bathroom
  • 19 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe Single Room

Deluxe Single Room | Desk, blackout curtains, iron/ironing board, free cots/infant beds

Deluxe Single Room

8.0 out of 10
Very good
(2 reviews)

Highlights

Heating
Free cots/infant beds
Flat-screen TV
Blackout curtains
Hairdryer
Private bathroom
Rainfall showerhead
Electric kettle
  • 19 sq m
  • Sleeps 1
  • 1 Single Bed

View all photos for Executive Double Room

Executive Double Room | Desk, blackout curtains, iron/ironing board, free cots/infant beds

Executive Double Room

10.0 out of 10
Exceptional
(1 review)

Highlights

Heating
Free cots/infant beds
Flat-screen TV
Blackout curtains
Rainfall showerhead
Deep-soaking bath
Private bathroom
Shower/bath combination
  • Sleeps 3
  • 1 King Bed OR 2 Large Single Beds

View all photos for Deluxe Double Room, 1 King Bed with Sofa bed

Deluxe Double Room, 1 King Bed with Sofa bed | Desk, blackout curtains, iron/ironing board, free cots/infant beds

Deluxe Double Room, 1 King Bed with Sofa bed

9.6 out of 10
Exceptional
(4 reviews)

Highlights

Heating
Free cots/infant beds
Flat-screen TV
Blackout curtains
Hairdryer
Private bathroom
Rainfall showerhead
Electric kettle
  • Sleeps 3
  • 1 King Bed and 1 Single Sofa Bed
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About the area

Map
Stocks Lane, North Wootton, Shepton Mallet, England, BA4 4EU

What's nearby

  • Wells Cathedral - 11 min drive - 7.1 km
  • Glastonbury Tor - 13 min drive - 11.1 km
  • Chalice Well - 14 min drive - 11.8 km
  • Glastonbury Abbey - 15 min drive - 12.4 km
  • Wookey Hole Caves - 18 min drive - 11.5 km

Getting around

  • Castle Cary Station - 16 min drive
  • Bristol International Airport (BRS) - 56 min drive

Restaurants

  • ‪The George Inn - ‬8 min drive
  • ‪Quickshifter Coffee Co - ‬8 min drive
  • ‪Cider Bus - ‬10 min drive
  • ‪Lands End Bar - ‬12 min drive
  • ‪The Apple Tree Inn - ‬6 min drive

About this property

The Crossways

Luxury inn near Wells Cathedral
Located close to Wells Bishop's Palace, The Crossways provides free English breakfast, a terrace and laundry facilities. Stay connected with free in-room WiFi, and guests can find other amenities, such as a bar and a business centre.
You'll also find perks such as:
  • Free self-parking
  • Express check-out, 4 meeting rooms and smoke-free property
  • Concierge services, luggage storage and barbecues
  • Guest reviews give top marks for the breakfast, helpful staff and first-rate property condition
Room features
All guest rooms at The Crossways include amenities, such as free WiFi.
Extra conveniences in all rooms include:
  • Bathrooms with free toiletries and hairdryers
  • Wardrobes/cupboards, free infant beds and electric kettles

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Free uncovered self parking on site

Food and drink

  • Free English breakfast available daily
  • A bar/lounge
  • A restaurant
  • Snack bar/deli

Family friendly

  • In-room cot
  • Laundry facilities
  • Snack bar/deli

Conveniences

  • Laundry facilities
  • Limited-hour front desk
  • Luggage storage

Guest services

  • Concierge services
  • Housekeeping (daily)

Business services

  • 4 meeting rooms
  • Business centre

Outdoors

  • Barbecue grill
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Upper floors accessible by stairs only
  • Well-lit path to entrance

More

  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Free cot

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Towels provided

Entertainment

  • Flat-screen TV

Food and drink

  • Electric kettle

More

  • Desk
  • Heating
  • Iron/ironing board on request

Policies

Check-in

Check-in start time: 2:00 PM; check-in end time: 10:00 PM
Early check-in subject to availability
Late check-in subject to availability
Minimum check-in age - 18

Check-out

Check-out before 10 AM
Contactless check-out
Express check-out available

Special check-in instructions

The front desk is open daily from 8:00 AM - 10:00 PM
Guests must contact the property in advance for check-in instructions; front desk staffed during limited hours
To make arrangements for check-in please contact the property at least 48 hours before arrival using the information on the booking confirmation
If you are planning to arrive after 10:00 PM please contact the property in advance using the information on the booking confirmation

Access methods

Front desk (limited hours)

Pets

Pets are allowed for an extra charge of GBP 20.00 per accommodation, per night
Service animals are welcome, and are exempt from fees
Welcoming dogs and cats only
2 total pets
Pets cannot be left unattended

Children and extra beds

Children are welcome
Rollaway/extra beds are not available.
Free cots are available on request at the property

Payment types at the property

Important information

Optional extras

  • Pet fee: GBP 20.00 per accommodation, per night
  • Service animals are exempt from fees

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards and cash
Safety features at this property include a fire extinguisher, a smoke detector, a security system and a first aid kit

We should mention

This property does not have any lifts

Property is also known as

Crossways Inn Shepton Mallet
Crossways Shepton Mallet
Crossways Inn Wells
Crossways Inn
Crossways Wells
Crossways Inn Shepton Mallet
Crossways Shepton Mallet
Inn The Crossways Shepton Mallet
Shepton Mallet The Crossways Inn
The Crossways Shepton Mallet
Crossways Inn
Crossways
Inn The Crossways
The Crossways Inn
The Crossways Inn
The Crossways Shepton Mallet
The Crossways Inn Shepton Mallet

Frequently asked questions

Is The Crossways pet-friendly?

Yes, this property allows cats and dogs (limit 2 total). There's a fee of GBP 20.00 per accommodation, per night. Service animals are exempt from fees.

How much is parking at The Crossways?

Self-parking is free at this property.

What time is check-in at The Crossways?

Check-in start time: 2:00 PM; check-in end time: 10:00 PM. Late check-in is available during limited hours.

What time is check-out at The Crossways?

Checkout is at 10 AM.

Where is The Crossways located?

Situated in Shepton Mallet, this luxury inn is within 6 mi (10 km) of Wells Bishop's Palace, Wells Cathedral and Kilver Court. Glastonbury Tor and Wookey Hole Caves are also within 6 mi (10 km).

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The Crossways Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 281 out of 501 reviews
Rating 8 - Good. 150 out of 501 reviews
Rating 6 - Okay. 44 out of 501 reviews
Rating 4 - Poor. 15 out of 501 reviews
Rating 2 - Terrible. 11 out of 501 reviews

9.0/10

Cleanliness

8.8/10

Staff & service

8.6/10

Amenities

8.8/10

Property conditions & facilities

8.4/10

Eco-friendliness

Reviews

8/10 Good

Rupert

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

The crossways

An interesting hotel in the middle of the somerset levels. friendly staff and good food
Stayed 1 night in Apr 2025

10/10 Excellent

Christine

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A great find! Lovely hotel with oversized rooms.
Stayed 1 night in Jun 2025

8/10 Good

Jon

Liked: Cleanliness, staff & service, property conditions & facilities
Really nice country setting, friendly staff, great breakfast
Stayed 1 night in Oct 2024

10/10 Excellent

Brett

Liked: Cleanliness, staff & service, property conditions & facilities
Really enjoy staying here.
Stayed 1 night in Jul 2024

10/10 Excellent

Samantha

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Lovely stay

Beautiful hotel, loveky rooms, friendly staff.. a little in the middle of no where, but ideal for a calm chilled get away.
Stayed 2 nights in Oct 2024

10/10 Excellent

Phil

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Lovely

Room was lovely, four poster bed was so comfy and the corner bath was delightful too! The food was also very tasty, definitely recommend this hotel if you’re in the area
Stayed 1 night in Feb 2025

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities
Welcoming staff, easy parking, room was clean and modern.
Stayed 1 night in Sep 2024

10/10 Excellent

Martin

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We loved the place,it was so idyllic and the staff were so helpful, great service and would highly recommend to anyone.
Stayed 2 nights in Apr 2024

8/10 Good

Haider

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Comfortable stay

Nice location, comfortable bed, good shower and amenities.
Stayed 1 night in Feb 2024

10/10 Excellent

Brett

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Highly recommended hotel
Stayed 1 night in Oct 2023

8/10 Good

Ian

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Lovely place

It was very comfortable, really nice place
Stayed 1 night in May 2024

10/10 Excellent

Jackie

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Clean comfortable well looked after property staff friendly attentive food good large selection of food for breakfast although party Saturday night did not effect our stay
Stayed 2 nights in Aug 2024

10/10 Excellent

Sally

Liked: Cleanliness, staff & service, property conditions & facilities
Lovely hotel, very quiet. Very clean and the staff were very friendly. We would definitely stay there again.
Stayed 1 night in May 2023

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Crossways, pricey but good value.

You get what you pay for, oh okay its not got lovely gardens to walk through but the hotel building, the service, friendliness of the staff is good. The view from the Terrace bar over the rural landscape of the Somerset levels to Glastonbury Torr lovely. The breakfasts, and evening meal a little pricey but well presented, lovely flavours and great tastes. 3 to 4 days as a base to explore... good spot..... thoroughly recommend.... and boy are we fussy.
Stayed 3 nights in May 2025

10/10 Excellent

Sarah

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent small hotel in the English countryside. Amazing service and food!
Stayed 1 night in Jul 2023

8/10 Good

Darren

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A nice hotel. Comfortable rooms but perhaps a little basic for a reported 5 star. Lovely breakfast and very attentive staff. Would recommend.
Stayed 1 night in Feb 2024

10/10 Excellent

Angie

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Friendly, spacious and ideal

We loved the hotel, lovely friendly staff and a lovely environment to stay in. The rooms were big and spacious. The food was amazing. Will definitely be staying here again.
Stayed 1 night in Feb 2024

10/10 Excellent

Wayne

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Outstanding

Fabulous room, lovely location, friendly and professional team of staff. Great jacuzzi bath in the room. Food was fresh and generous portions.
Stayed 1 night in Mar 2024

10/10 Excellent

Leah

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Loved staying at The Crossways. Beautiful room with a huge comfortable bed and the food was great. Emailed ahead to say it was a special occasion and received a complimentary upgrade. Really great visit, will definitely come back again if I’m in the area.
Stayed 1 night in Jan 2024

10/10 Excellent

Ashley

Liked: Cleanliness, staff & service, property conditions & facilities
Hot tub terrace with room.
Stayed 1 night in May 2024

10/10 Excellent

Seven

Liked: Cleanliness, staff & service, property conditions & facilities
I appreciated how quiet the surroundings of the property are. 10am checkout, I found to be a touch early, but enjoyed the night.
Stayed 1 night in Feb 2024

10/10 Excellent

Richard

The staff were super friendly, food in the restaurant was fantastic both nights that we stayed and the room, whilst fine for one, might be a touch small for two people but still of a really good standard. Can’t really fault the stay in any way.
Stayed 2 nights in Oct 2023

10/10 Excellent

Laurynas

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

5 and a dog. Stayed and were fed breakfast.

Good for overnight. Getting rarer to find where to stop over for 5 with a dog and breakfast. For well under £200
Stayed 1 night in Jun 2024

10/10 Excellent

Tsvetan

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
very nice
Stayed 1 night in Aug 2024

10/10 Excellent

Julie

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Excellent hotel

Excellent service from arrival to departure! Was there for a 50th birthday! What a night! Lovely room with 4 poster bed! Clean luxurious and comfortable! Excellent customer service. All staff polite! Food amazing and a stunning location! Would stay again!
Stayed 1 night in May 2024