Hoshino Resorts KAI Poroto

Property class: 4

Choose dates to view prices

Reviews

9.4 out of 10
Exceptional
Located close to Upopoy National Ainu Museum and Park, Hoshino Resorts KAI Poroto provides free Japanese breakfast and an indoor mineral hot spring (onsen). Treat yourself to a massage or other spa services. Stay connected with free in-room WiFi.
The current price is Rp8.496.357
Rp9.345.993 total
30 Oct - 31 Oct

Popular amenities

  • Parking included
  • Free Wi-Fi
  • Air-conditioning
  • 24/7 front desk

Room options

Available filters for rooms
Showing 4 of 4 rooms

View all photos for Western-style Room TA3, Non Smoking

A modern living room with a large window, a flat-screen TV, and a wooden accent wall.

Western-style Room TA3, Non Smoking

8.8 out of 10
Excellent
(3 reviews)
  • Lake view
  • 42 sq m
  • 1 bedroom
  • Sleeps 3
  • 3 Single Beds

View all photos for Western-style Room FA4, Non Smoking

A modern living room with a large window overlooking a lake, a gray sectional sofa, and a small table with a cup.

Western-style Room FA4, Non Smoking

  • Lake view
  • 1 bedroom
  • Sleeps 4
  • 4 Single Beds

View all photos for Western-style Room with Outdoor Bath RA3, Non Smoking

A modern room with a large window overlooking a lake, a dining area with a table and chairs, and a kitchen area with a counter and chairs.

Western-style Room with Outdoor Bath RA3, Non Smoking

10.0 out of 10
Exceptional
(4 reviews)
  • 1 bedroom
  • Sleeps 3
  • 3 Single Beds

View all photos for Japanese-style Suite with Outdoor Bath RB2, Non Smoking

A modern living room with a large window, a sofa, a coffee table, and a TV.

Japanese-style Suite with Outdoor Bath RB2, Non Smoking

10.0 out of 10
Exceptional
(1 review)
  • 1 bedroom
  • Sleeps 2
  • 2 Single Beds
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About the area

Shiraoi is home to Hoshino Resorts KAI Poroto. Enjoy an event or a match at Daiwa House Premist Dome, and consider making time for Rusutsu Resort—a top attraction that's not to be missed. Visit our Shiraoi travel guide
Map
1-1018-94 Wakakusa, Shiraoi, Hokkaido, 059-0902

What's nearby

  • A wooden bridge leading to a geothermal area with steam rising from the ground and a forested hillside in the background.
    Jigokudani
    38 min drive - 31.1 km
  • Upopoy National Ainu Museum and Park
    1 min walk - 0.2 km
  • Lake Poroto
    6 min walk - 0.6 km
  • Shiraoi Tourist Information Center
    9 min walk - 0.8 km
  • Lake Shikotsu
    36 min drive - 39.3 km

Getting around

  • Noboribetsu Station
    26 min drive
  • New Chitose Airport (CTS)
    41 min drive

Restaurants

  • マザーズ よこすと食堂
    2 min drive
  • 白老たまごの里マザーズ たまご館
    2 min drive
  • 輪果
    8 min drive
  • 天野ファミリーファーム
    5 min drive
  • surya（スーリヤ）白老店
    12 min walk

About this property

Hoshino Resorts KAI Poroto

  • Upscale ryokan near Upopoy National Ainu Museum and Park
  • Hoshino Resorts KAI Poroto provides amenities, such as free Japanese breakfast and an indoor mineral hot spring (onsen). Treat yourself to a massage or other spa services. Guests can connect to free in-room WiFi.
  • You'll also enjoy the following perks during your stay:
    • Free self-parking
    • Smoke-free property, a 24-hour front desk and coffee/tea in reception
    • A lift
  • Room features
  • All guest rooms at Hoshino Resorts KAI Poroto offer comforts, such as air conditioning, as well as amenities, such as free WiFi and safes.
  • More amenities include:
    • Free tea bags/instant coffee and electric kettles
    • Toilets with electronic bidets, free toiletries and hairdryers
    • Flat-screen TVs with digital channels
    • Mini fridges and heating

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Property amenities

Internet

  • Available in all rooms: Free WiFi

Parking and transport

  • Free self parking on site
  • Limited on-site self parking

Food and drink

  • Free Japanese breakfast available daily 7:30 AM to 9:00 AM
  • Coffee and tea in common areas

Family friendly

  • Mini-fridge

Conveniences

  • 24-hour front desk

Spa

  • Massage
  • Public indoor mineral hot springs (onsen)
  • Public outdoor mineral hot springs (onsen)
  • Spa services

Accessibility

  • Lift

More

  • Smoking not allowed

Room amenities

Bathroom

  • Free toiletries
  • Hair dryer
  • Slippers
  • Toilet with electronic bidet
  • Towels provided

Entertainment

  • Flat-screen TV with digital channels

Food and drink

  • Electric kettle
  • Free bottled water
  • Mini-fridge
  • Minibar
  • Tea bags/instant coffee

More

  • Air conditioning (climate-controlled)
  • Heating (climate-controlled)
  • Safe

Policies

Check-in

Check-in start time: 2:30 PM; check-in end time: 6:00 PM
Minimum check-in age - 18

Check-out

Check-out before 11:00 AM

Special check-in instructions

Front desk staff will greet guests on arrival at the property
This property doesn't offer after-hours check-in
Information provided by the property may be translated using automated translation tools
Half Board is not included in the Half Board rate for children aged 0-2.

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
1 child per adult, up to the age of 2 years, can stay for free if using existing beds when occupying the parent or guardian's room

Payment types at the property

  • American Express
  • JCB International
  • Mastercard
  • Visa

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • A city tax may be collected at the property. The city tax ranges from JPY 100-10,000 per person, per night based on the nightly room rate. Please note that further exemptions may apply. For more details, please contact the property using the information on the reservation confirmation received after booking.

We have included all charges provided to us by the property.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted

We should mention

The Japanese Ministry of Health, Labour and Welfare requires all international visitors to submit their passport number and nationality when registering at any lodging facility (inns, hotels, motels, etc. ); additionally, lodging proprietors are required to photocopy passports for all registering guests and keep the photocopy on file
Please note that some properties do not permit guests with tattoos to use the on-site public bathing facilities

Frequently asked questions

Is Hoshino Resorts KAI Poroto pet-friendly?

No, pets are not allowed at this property.

How much does it cost to stay at Hoshino Resorts KAI Poroto?

As of 5 Oct 2026, prices found for a 1-night stay for 2 adults at Hoshino Resorts KAI Poroto on 30 Oct 2026 start from Rp8.496.357, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

How much is parking at Hoshino Resorts KAI Poroto?

Self-parking is free at this property.

What time is check-in at Hoshino Resorts KAI Poroto?

Check-in start time: 2:30 PM; check-in end time: 6:00 PM. After-hours check-in is not available.

What time is check-out at Hoshino Resorts KAI Poroto?

Checkout is at 11:00 AM.

Where is Hoshino Resorts KAI Poroto located?

Situated in Shiraoi, this ryokan is steps from Upopoy National Ainu Museum and Park.

Can I cancel my reservation for free and receive a full refund?

Yes, this property offers free cancellation on selected room rates because flexibility matters! Please refer to the property cancellation policy on our site for more details about any exclusions or requirements.

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Reviews

Hoshino Resorts KAI Poroto Reviews

9.4

Exceptional

9.8

Cleanliness

9.4

Amenities

9.6

Staff & service

9.8

Property conditions & facilities
Rating 10 - Excellent. 116 out of 153 reviews
Rating 8 - Good. 31 out of 153 reviews
Rating 6 - Okay. 3 out of 153 reviews
Rating 4 - Poor. 1 out of 153 reviews
Rating 2 - Terrible. 2 out of 153 reviews

Reviews

Verified review

8/10 Good

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
따뜻한 온천에서 푹쉬고 왔어요
Stayed 1 night in Aug 2026
Verified review

8/10 Good

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Order champagne for dinner but the staff there well not well trained and skillful to open it. The cork exploded and 1/5 of wine was wasted.
Stayed 1 night in Aug 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Unique property in a quiet location but close to Upopoy Ainu Park and Museum. Awesome architectural features, especially for the outdoor osen facility. A relaxing break from busy tourist spots Sapporo north and Hakkodate south sides. NOT for families with young kids looking for city attractions or ones seeking night life but for couples for romantic getaway or seniors seeking an awesome, relaxing day/night. One of the BEST onsen experiences ever. Worth an overnight stay on way from Sapporo to Hakodate or reverse. Don't be stupid and carry your heavy luggage to here. Carry only day or two essentials and forward heavy luggage to your next stop from your previous hotel instead as transportation option is basically taxi or walk 20 minutes. I don't know why more people don't take advantage of this service.
Stayed 1 night in Jul 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Attentive staff and serene environment. A good respite
Stayed 2 nights in Jul 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
온천은 최고이구요 직원분들 다들 친절하셨습니다. 조경도 잘되었고..한가지 아쉬운건 호텔 주위로 산책로를 조성해주셨으면 얼마나 좋았을까 하네요. 그 이쁜 포로토호수를 더 가까이서 즐길수 있게...
Stayed 1 night in Jul 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The half board Japanese meals were one of the best we have had. The onsen was fabulous, especially the outdoor part. Though I should have been mindful that the one called O was opened to public during certain hours. It was a bit crowded during those times. All in all, a lovely stay !
Stayed 1 night in May 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
舒適的環境和輕鬆的用餐，真的是很棒的一趟旅行體驗
Stayed 1 night in May 2026
Verified review

8/10 Good

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Newer, gorgeous property with Ainu elements at a serene part of the small town. Nice, minimally designed room with great view of the lake, great for a relax trip. Onsen water is brownish and feels v therapeutic, smoothening for the skin. Food is alright, breakfast portion is a little small. Unlike other similar grade onsen hotels, there is no drinks provided in the room - only a jug of water, this is rather disappointing. Can't be sure the water is fresh. If this is due to environmental practice, the hotel could have provided water in aluminium can...
Stayed 1 night in Apr 2026
Verified review

8/10 Good

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The landscape is really beautiful and the spa is also satisfactory. I just want to mention the quality of the service. The staffs are very kind and sincere, but I don't think the system isn't well-organized. They are all very young, not much-experienced, and it takes much time to get properly served. For example, I arrived earlier than the schedule, so I checked in and went out to look around. When I came back, I expected to be ushered to my room immediately, but they made me stand in the lobby for 5 mins. or so without further explanation. The food was a litte experimental, and very slowely served.
Stayed 1 night in Apr 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice room.
Stayed 2 nights in Apr 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
.
Stayed 2 nights in Apr 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I love this place. I could stay for a whole week. The rooms are awesome. The views are unbeatable, the onsen is wonderful, and the staff is the best of the best. Thanks, Tristan, and everyone else who helped during my stay 😊
Stayed 1 night in Apr 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The area was beautiful and peaceful and very calming. The onsen felt realy nice and rejuvenating after our snowboarding crash course. They also had dryers in the hotels for snowboards and boots and where more than happy to turn it on for us.
Stayed 1 night in Mar 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Well trained staffs
Stayed 1 night in Mar 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities
整體都非常棒
Stayed 1 night in Feb 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities
객실은 넓고 깨끗하고 아름답고 직원들은 모두 친절하고 상냥했습니다. 노천탕은 매일 가고 싶을 정도로 좋았습니다. 단지 노천탕의 탈의실 바닥에 먼지와 머리카락이 많아 청소가 조금 아쉬웠습니다.
Stayed 2 nights in Feb 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
호수전망이 너무 아름답습니다. 식사도 만족스러웠습니다.
Stayed 1 night in Jan 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities
모든 면에서 만족함
Stayed 2 nights in Jan 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities
모든 점이 좋았습니다. 호수 위에 눈이 소복하게 쌓여서 아름다운 뷰를 보며 온천을 즐길 수 있었어요. 역에서도 멀지 않고 호텔에서 택시를 불러줘서 편했어요~ 다시 방문하고 싶은 곳입니다 !
Stayed 2 nights in Jan 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities
Excellent
Stayed 1 night in Jan 2026
Verified review

8/10 Good

Liked: Cleanliness, staff & service, amenities
服務細膩、恰到好處。晚餐和早餐我給非常高的評價，新鮮、美味的北海道及愛奴族的特色料理。只可惜這次我住的雙床房型的床太軟睡不好，其餘沒有什麼可挑剔的。
早餐
房間窗外看出去的景色
大廳，可惜不像星野奧入瀨一樣是用真正木材燒的
Stayed 1 night in Jan 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We had the most gorgeous time at this beautiful ryokan/onsen/resort. The setting is so calm and luxurious – I’ll never forget sitting in the (huge) window of our room in the evening and morning, watching the birdlife over the pond and river, with the snowy mountains in the distance. The outdoor onsen is especially spectacular in the early mornings and late nights, and we appreciated that even at 'busy' times during our stay there were only a handful of other people at most in the onsen. It was also lovely to have information for those new to onsen, so everyone felt welcome and comfortable, and a recommended 'itinerary' for a one-night stay, acknowledging that many (like us) would only have a short time here. Dinner and breakfast were both stunning in the traditional ryokan style, with lovely sake and wine on offer in the evening. The hotel is clearly able to accomodate a large number of guests but is cleverly laid out (as is the dining room) to make it feel very intimate and private for each guest. It’s such a special and calm place, and one I’ll always think of very fondly! (PS. You can access the National Ainu Museum by foot via the hotel car park, or it’s a very quick drive next door. We visited after checking out — not to be missed!)
Stayed 1 night in Dec 2025
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Lovely friendly staff. Very attentive and caring.
Stayed 1 night in Dec 2025
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities
服務非常棒，環境跟泡湯設施非常好。
Stayed 2 nights in Dec 2025
Verified review

10/10 Excellent

Liked: Cleanliness, property conditions & facilities
The friendly staff, their service is outstanding. There is a dedicated person who welcome you, carry your bags, give you a tour of the facility and the room. The room is clean and comfortable, great amenities, the only thing that I do not like is they blast the heater to high, even with lowering the temperature, it is still very hot. The room came with dinner and breakfast. I did not tell them in advance that my husband is allergic to diary, So there have no time to amend the menu for dinner. But for the breakfast, they were able to substitute all dishes with diary with alternatives. Service is excellent and over and above.
Stayed 1 night in Dec 2025