Search Hotels Near Shops at Hardy Oak, San Antonio

"I had a great stay at this hotel. The room was clean, comfortable, and well maintained. The staff was friendly and helpful throughout my visit. The location was very convenient, with easy access to nearby attractions and restaurants. Overall, I really enjoyed my experience and would definitely stay here again."

"Upon arrival, I found blood stains on the bed sheets, and the towels appeared dirty and previously used. I contacted staff and requested replacements for multiple items; however, even the replacement sheets and towels did not appear properly cleaned. This created serious concerns regarding sanitation and housekeeping practices at your property. In addition, there was a significant buildup of lint and debris inside the air vent, which appeared to be a potential fire hazard and demonstrated a concerning lack of maintenance and inspection. Overall, this experience was extremely disappointing, uncomfortable, and unsanitary. Guests should not have to question whether bedding and towels are properly cleaned, nor should they be exposed to possible safety hazards during their stay. I would appreciate a response regarding how this issue will be addressed, as well as appropriate compensation for the unacceptable conditions experienced during my stay."

"Great place to stay in"

"AC was great. Lots of electrical outlets at the desk. Movable TV tray was very handy for eating and watching TV. Unique."

"Definitely stay at the Drury again, ran out of tissue paper, quality of bathroom paper could be better quality is my opinion"

"Good location, well managed, very friendly employees. Great meals. Would definitely recommend 👍"

"For the amount we paid, I expected better but I assume the prices were high because everything going on that weekend. Eventhough it was a busy weekend, there was still plenty of parking. There were some good things worth noting so lets get into it. I will knock out the cons first: - The AC was really loud. - The lighting in the bathroom is terrible, even my 5 year old mentioned it (he has ASD and darker rooms freak him out). - I did see some mold in the bathroom or what looked like mold at least. - The sheets had some stains on them that seemed like were washed but just not able to come out. Pros: - I enjoyed the layout of the room because I have two kids and one is 9 so she wants her own bed but she is not old enough to have her own room even if its joined. So the 2 double bed and a sofa pull out is perfect. - We have a thing for indoor pools anytime we go places. This one was clean and well maintained and we had it all to ourselves. I did not swim but the kids did and they said although it was colder than expected for a heated pool, it was manageable. The pool area was really hot. It was like relaxing in a sauna. So that wasnt exactly fun but kids didn't seem to mind. - Staff was very nice. The phones stayed busy so we had to go downstairs to ask for additional towels and pillows but they were more than willing to accommodate. We only stayed one night as a quick birthday getaway for my sons birthday but my kids had a great time. "

"4 disgusting leering men present at 2am. This motel was so filthy and stunk like mold and curry. I told them I was canceling the reservation as the hotel was in unacceptable condition and I felt unsafe. They instead marked me as a no show and refused to refund me for the stay. Contacted the insurance I paid for. It can take a year to get my money back if the insurance even decides to pay & super complicated filing protocol for the insurance. Absolutely the worst experience at a hotel I ever had…"

"Staff was great. Unfortunately, we did not have breakfast. Clean room. AC worked great. "