Search Resorts in Northwest Side

"Supposedly 84 degree heated pool was ice cold. When we reported this, staff said someone would follow up with us to offer points for future stays. Not that I want to stay there in the future, but I was not contacted. The decor is cheap and run down. The restaurant was poorly staffed by hard working and friendly people. Great location."

"Everything was great I will definitely be staying there again"

"Pretty pricey for what you actually get. Valet is $79 per night on top of room fee. Beds are hard and uncomfortable. The linen on bed was full of stains. The temperature in room is either too hot or too cold. Pool water is disgusting. On the other hand:valet staff was excellent. The location is excellent. Breakfast was okay as well. "

"The location was nice and the staff was polite and helpful. However, we did request extra pillows which were approved but never delivered. The pool was not good. I called ahead to check that it was functioning and was told it was “heated and cleaned twice a day,” however it was ice cold and so murky you couldn’t see the bottom of the pool. No actual food options inside the hotel, which we knew ahead of time but also will cause us to look elsewhere to stay in the future."

"Yes on a perfect clean breakfast bar"

"Pictures are very deceiving, although the stay wasn’t to our standards the manager was willing to accommodate us. We decided on another hotel instead."

"Great stay! Room was amazing. Staff was fabulous! "

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"Best breakfast buffet I’ve ever had while in Chicago. ALL staff was nice, welcoming and willing to be of assistance. Definitely plan on staying again the next time I’m in Chicago‼️"