"Nice hotel a few miles from motorway in very rural setting. You can hear the motorway outside but hotel has good sound proofing.
Nice pool that can be booked online for adult swim sessions (up to 4 people at a time) or family sessions.
Very friendly and helpful staff. The hotel is well maintained and I note that the annex is being upgraded. New bathroom decor, roof repairs and USB sockets in power sockets in the bedroom I was in this time.
The buffet breakfast is also good."
"Nice hotel to stay and relax. Out of town and great gardens/open space. Pool and gym were also good. The evening food was a little limited choice, considering location you needed to drive if you wanted to eat elsewhere. We stayed as a stop over on our way to Cornwall and decided to book again for the way home."
"Nice room, with a very big bed. Small issue with room was a security light right outside bedroom window that was very bright.
The Admiral table pub was cold. The air con was on in the evening and at breakfast, set too low. We found table as far from air conditioning as possible."
"When booking I didn't realise the hotel was right next to the ticket office to Wookey Hole Caves, what a bonus. Checking in was easy and the staff were very informative. After a busy day we decided to have dinner in the hotel restaurant. You do have to reserve in advance but the staff went the extra mile and fitted us in, we were very thankful due to having an exhausted and hungry child. We couldn't fault the meal, we all thoroughly enjoyed it.
The family room was a good size, including two single beds and a double, all comfortable for firmer beds. The room was clean and had everything we needed. We didn't hear any other guests, I believe it was busy due to the school holidays.
We had breakfast at the hotel, you also need to pre book. Its self service, there was lots to choose from, freshly cooked full English, cereals, fruit, croissants etc. We filled up for the day.
We found all the staff to be polite, helpful and as I said previously, they went the extra mile. How refreshing to come across good customer service. Thank you."
"I found Courtney and Cookie very helpful and able to deal with folk well. The breakfast is quite basic but the rooms are really lovely and spacious and it is fairly central."
"The hotel is lovely, very attractive main entrance and lobby. Staff were all very helpful and friendly and overall it was very clean in the room and public areas. The spa facilities were really good, we loves the courtyard with the large hot tub. Only small grumbles about the room were the lack of curtains and no decaf coffee, the bed was super comfy and the bathroom was modern and clean. The bistro food and hot drinks are very overpriced for what they are, a salad with a very small amount of topping were £15 and a small cup of coffee was £5. Overall we had a fantastic stay and would go back."
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