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"We did not know half of the property is still shut off to the public. They are still are still rebuilding from the hurricane. The pool closes too early and opens up too late 9am. The restaurant options were limited because the other ones are not open yet. The entertainment is limited too. Our room ac was not the best, it also smelled moldy when we got there. Not all the staff knew how to make the drinks at the bar. The staff was nice. Make sure if you pay got the shoes in advance you make it to the show because if you miss it for some reason they will not refund you. Overall it was an ok experience but I will not be going back to this resort. They should wait until everything is fixed before trying to reopen so soon."

"Very nice property. Highly recommend. Staff and workers are extremely friendly."

"Yes the breakfast was always fresh, mostly local and very tasty. AC worked perfectly. Room was nice and cool."

"I loved the atmosphere and the people were friendly. I would stay again!"

"Perfect for relaxing and food, water activity needs more "

"The property was in great shape considering the hurricane that hit the island in October 2025. There were a few areas of maintenance going on but otherwise the property looked great! The food was only average. Some staff were so so nice while others were just meh. They tried to do the sales pitch for a time share and tell you it was mandatory. They said it was mandatory to see the transportation services desk the day after we arrived but that was just to try and sell tours and excursions. I read horror stories from other Iberostar properties so thankfully the sales pressure here was not as bad. It still overshadowed the whole experience though."

"Jewel Paradise Cove exceeded my expectations. Beautiful ocean views, peaceful atmosphere, amazing staff, and delicious food. The perfect place to unwind in Ocho Rios. Highly recommend!"

"All was good "

"The selection of food was amazing. "