Hotel dekat Sunderland Empire

"Lovely clean hotel, warm welcome upon arriving. Room was spotless. Breakfast both days was faultless, again staff were fabulous. Would stay again, 100%"

"staff were really friendly however our room had a foist smell to it when we first arrived which we then discovered mold on the wall "

"We turned up to check in at around 2.30pm (3.00pm check in) and there was nobody there (reception apparently supposed to have manned from 9am-9pm). There was a side door open but when we went inside, walked through the whole ground floor and upstairs, still nobody around. Waited for over a hour, called two emergency numbers, found at the front door, multiple times…no answer. Expedia couldn’t get hold of anyone either so offered us credit to book into another hotel nearby which was appreciated....

"Spend Easter weekend there and place meet my expectations.Very close to beach,superstore 5 minutes away from property.Check in and out very quickly and smooth."

"Check in and breakfast were good. The area is close to great pubs and restaurants and the metro. Unfortunately in the year since we last stayed here, the hotel looks a little rough inside. Carpet looks beat up. There are dings and scuffs all over the walls inside hotel rooms. We had a great time otherwise. "

"Absolutely disgusting. Smelt like human piss HORRENDOUSLY. Carpet was miss coloured from stains. Burn marks on blanket. Bed was floor level. Smelt like fresh current cigarette even tho there’s no smoking signs. Would absolutely not stay here!!!!!!! My clothes all smelt the next day. I backpacked Thailand and nothing was this gross. "

"A lovely flat close to all the amenities and transport hubs in Sunderland. Only a 20min walk to the Stadium of Light if you are going to the football. There is a great curry house just next door and a Wetherspoon across the road for breakfast. "

"Nice but low ceiling in skyloft for a tall person "

"I had to booked to stay overnight. When I arrived. I checked in approx 2045. Went to room. Seemed to be dirty room, as edges of carpet not hoovered. mattress exposed appeared tired. Hallway on 2nd floor smelled of weed and urine. The door just next to mines had been kicked off the hinges. Was wide open with damage. I raised issue with Khizai, I checked out and didn't stay as didn't feel safe. As seems to be shady individuals dealing drugs at the premises. I have messaged for resolution but no...

"Property clean and convenient to Seaham. Two short flights of stairs to rooms with 3 sets of doors to go through. No lift and no help to get luggage to room. Registration at bar and staff was busy with patrons so check in and out took time. Parking on site. Security good. "

"Clean & comforts, but there’s no table which even can’t have a simple breakfast. Have 2 sofa which are no use for us. It’s better to have a table & storage drawer."

"Better than expected - lovely building well maintained. Very clean."

"Room and bathroom was very clean. We arrived very late so the access codes were messaged to us following a call. Very thoughtful "

"Nice"

"Large car park. Rooms was spotlessly clean. Comfy bed. Great value for money."

"Absolutely amazing time we had for Valentine’s Day "