Search Hotels Near University of Sunderland, Newcastle-upon-Tyne

"Will definitely stop there again on my travels nice large room,friendly and helpful staff and a good breakfast for £10 "

"Yes"

"Staff were unbelievably good."

"The hotel location is great and overlooking the sea. Staff were great, hotel looking tired in places. I had room 137 in the basement, I moved rooms as the mattress was awful. The new room 139 was ok but yet again the mattress was awful which made for a poor night's sleep. There was also an awful noise at various times of water tanks or something filling up. At nearly £200 for two nights I would expect far better. "

"A perfect place for a short stay, food is wonderful and the staff are too. Keep up the great service, it's much appreciated."

"Too geeza, respectful and helpful. god bless x"

"Didnt have breakfast "

"Clean comfortable large room but the rest of the facilities are minimal . We skipped breakfast as not much on offer"

"In the description it stated self parking included, washer and dryer. There was no parking. We had to park in a structure 10 + minutes away at an additional $10 cost. There was only a washing machine, and the machine was not hooked up to the water. After contacting the owner, they did not know why it was not hooked up, and when asked about the dryer, stated there was no dryer, places do not have dryers. My husband had to look at the washing machine and noticed it was not hooked up to water, which he did. In addition, the property did not have hot water. when I contacted the owner again, she said look for a hot water turn on. we looked and could not fix this issue. The owner stopped taking my calls and would not respond. This was the worst stay we have ever encountered. The only reason we chose this place was for the included parking and the ability to do laundry, which was not the case. The false advertisement and the unacceptable conditions of no hot water was the reason for our poor rating"