Search Family-Friendly Hotels in Sunset Beach

"The setting of the resort is wonderful, and the views are truly impressive. Check‑in was excellent, and most of the staff were great, especially the woman who checked us in. The food was very good overall, and my family really enjoyed the market. The pools were also very nice, and the kids loved the Fun Lab. That’s the good. Unfortunately, there were a few issues that took away from the experience. Service at the pools was inconsistent. The hallways and common areas in the building we stayed in were not cleaned and looked dirty, which was surprising because our room was spotless and our housekeeper had a great attitude. The lobby and restaurants were also very clean, so the contrast was noticeable. The biggest concern and the reason I’m not sure I would return, was something I witnessed at the Sky Pool bar. I saw the bartenders taking dirty glasses, giving them a quick rinse in a sink, and then reusing them for other guests. It was extremely off‑putting. Had I not seen that, I would definitely have come back, because the resort has so many great qualities. But that one issue really changed my overall impression."

"Excellent stay!"

"Property was clean and well kept. The staff were super friendly. Definitely recommend. "

"The welcome staff and the restaurant staff and housekeeping were top notch. I was disappointed in the pool staff who brought drinks. There were may times we were trying to get food or drinks and often got walked past. The drinks were not very good. Our room had banging sounds in the air conditioning and for three days we got cold water. We brought the problems to the front desk and the response was thanks. We are aware. Overall it has good food and restaurants. Loved the Sante one the most. I liked it was a small resort so never a problem with the chairs or to get food. Would like to have more options for evening activities. "

"Wonderful experience overall!"

"Great location on the marina!"

"We had a disturbing experience here. On our last day, apparently while we were at dinner but well after the cleaners had been there, a staff member entered our room and changed the password on our room safe. We had already packed for the night and had closed the closet, so we did not notice until we went to retrieve our passports from the safe in the morning. We notified the front desk and they said "you forgot your password, the manager is the only one that can open it and she gets in at 8:00 AM". We did not forget the password. There was a note from staff on the safe that they had changed the password "because it had been left open". We had pre-arranged transportation to the airport leaving at 7:00 AM, so we had to pay another $110 for a ride to the airport after they finally got it open. This is not a trustworthy establishment. As for the rest of my review, the food was mediocre, the drinks were watered down and had a fake chemical taste, the beers on tap had a sour taste, the floor tiles throughout the resort were treacherously wet and slippery, and the rooms were not regularly cleaned. "

"The food was really good and staff is so nice"

"The hotel is at a great location. All the rooms see the ocean. Spacious rooms. A little windy, so make sure to bring some stuff for that both for day and night. The foods are hit or miss, hence the 4-star rating. If I'm paying this much, I'd expect the food to be top notch in all places not just a few."