Hotel dekat Sutton Coldfield Mall

"There was hair in the bath so I couldn’t have a shower but my partner still had a shower and then we checked out around 3 instead of the actual time which was 11 the stafff was amazing very welcoming I would like to come again but I hope the room will be more clean when visiting as I did enjoy the pool and the garden "

"Everything and enjoyed using the leisure facilities. Many memories of the late night venue, Jake's, when I was on my late teens."

"Wonderful stay at the Royal Sutton, beautiful spacious accommodation, delicious breakfast and all the staff are so friendly, hapoy and helpful. Will definitely return."

"Very accommodating. Welcoming staff. And reasonably priced for amenities. Would have been great to have access to a gym so that I could avoid spending so much time getting to know your barman Chris who was very approachable. "

"Clean relaxing friendly staff peaceful "

"The reception staff were excellent, Restaurant staff sadly were absolutely not! I had to leave my table and go to reception to get attention. Sadly the service didn’t get better after my complaint, and I left without pudding or a drink to go to my room with. Biggest issue was the fact there was no hot water at night and only a few second of hot water in the morning. In fact another guest was complaining about this issue too. The maintenance checked the water temperature agreed it was cold! I...

"Spacious clean room. Very quiet on the 6th floor - slept brilliantly. Nice breakfast. Lovely staff. Parking nearby was reasonably priced. "

"Cleanliness"

"Pet friendly but not disabled friendly. Staff excellent management useeless. Had a fall lift broken,put on top floor inspte of using disabled buggy. Requested for manager to call ne re complaint no call,i made 4 call toll charged kept waiting average 15 minutes for them to find manager only to have to hang up due to cost. Would advise anyone not to go here,staff great manager useless. Half of evening menu unavailable both nights"

"Lovely sized rooms. Only downside was the bar stopped serving food at 7pm. "

"It was a good stay and staff were helpful "

"Stayed here a few years ago, even better this time. Breakfast was a great choice and good quality and staff across the board were excellent. "

"Comfortable clean room. Good shower. Sociable bar. Friendly staff. Within easy reach of Villa Park and Birmingham New Street. "

"Great stay. Was able to check in early. Breakfast was as good as I’ve ever had! Thank you. Go Villa! "

"Great location, very friendly staff, room was big and the beds super comfy."

"The owner was unaware of our booking as it hadn't gone through to them but problem was solved quickly. "

"Great location and friendly staff "