Hotel dekat Symonds Yat Rock

"Sadly this property needs huge investment. The whole place is really tired. There was no on there to welcome us and they hadn’t sent us the door code so I had to phone twice before someone would pick up and then had to wait for the owner to arrive to let us in, not ideal after a long journey. We had a garden room - which had thread bare carpets with stains on, the most uncomfortable bed imaginable and it just felt dirty. I thought from the pictures this place looked ok, but I was very wrong...

"The check in staff were especially helpful, enabling us to deal easily with one tricky issue. Location near a convenience store and a Gregg’s is convenient"

"Absolutely wonderful staff and the room was amazing!! The only issue (not their fault) they put me on the top floor and I struggle with stairs a lot as I’m disabled.. so, I booked a small single room but they have a huge room with a double and two singles great bathroom windows that open for air and the bed was great and the hot chocolate n biscuits. But I almost fell asleep my legs died underneath me and I was too shaky for what looked and slightly tasted like a fab breakfast. I was just...

"All good"

"It’s a beautiful setting, historical building and well looked after. However that means there are some pitfalls - you can’t expect air con in an old building but that doesn’t make sleeping in a heatwave easy, and it is expensive. Recommend if you can get a reasonable price but not worth best part of £200 a night (it’s a nice hotel but not five star luxury)"

"Nice clean room and great staff. Breakfast in room worked very well"

"Had a lovely stay staff were fab and breakfast was lovely"

"One night stay. Very friendly staff. Lovely village location with nice view of the Wye valley hillsides. Very reasonable pub standard evening meal, breakfast was spot on. The room was clean and comfortable with all the bits you would expect, kettle with tea and coffee, a nice bottle of sparkling water, TV, good quality soap and shower gel etc. Great value for a very reasonable price. Add in that they served a well kept pint of Tribute Ale."

"Lovely cottage. Good location too. The only negative was the bugs that woke us up in the middle of the night. A bit scary because they are really big and crawls on your skin. Other than that, still okay."

"Nice sized room and bathroom. Access and parking was easy. Pubs close by for a drink and dinner."

"Excellent hotel"

"We have stayed here before several times but this time was really disappointing. We booked an accessible room but on arrival we were told this wasn't available and we were on the first floor. It was fortunate my operation for a knee replacement was postponed or I wouldn't have managed the stairs (no lift). The first floor room was stifling as it was during the ongoing heatwave. No fan provided. We went straight to get a cold drink (having driven 200 miles we were parched). Ordered the drinks...

"We had a great one night stay at Berwick Lodge on a a Monday to celebrate a birthday. The sun shone and the Housemartins flew happily around whilst we sat on the terrace having a cocktail. The à la carte menu was fantastic - well worth the cost and breakfast was very tasty. Will definitely stay again in one of the other fantastic looking rooms."

"Lovely stay, friendly staff. Nice breakfast and room was well equipped. Great value for money"

"Booked this last minute - staff was very genuine and helpful. Linens smelled really good."

"Comfortable beds, nice decor, air conditioning was great with all the hot weather. Shower was nice, staff lovely! Only gripe was a dog barking from 7 in the morning when we wanted a little lie in but that's not in the hotels control if guests dogs are barking. Only mention it as it's worth considering if you book into a pet friendly hotel there is a small chance of noise disturbance"

"Met expectations . Great value love the spa. Our children ate the breakfast and loved it , we starved ourselves …."