Hotel dekat Taman Palma Village

"Great!!!"

"The best hotel! The location is fantastic, right next to El Paseo with all the restaurants and shopping. There’s a great spa and fitness centre plus two choices of where to eat. Parking is super easy and safe. The pool is fantastic and we loved the food and bar. "

"Hotel is completely renovated and brand new. Excellent location, staff and location. "

"It was great"

"The property is located in a good area, its clean and the room size was decent, the bed was comfy. The cons : For the price we paid the service was as good as a 200$ per night hotel not 1200$ per night. There was basically no service, we took care of our luggage ( taking it up and down from stairs ), the reception and room service didnt answer the phone most of the time, the only amenity the hotel has its a normal pool without any special services, they didnt even recharge the waters in the...

"Room was clean. Some areas were remodeled but some were not (for example the bathroom door). Breakfast quality was good but the room where they keep the food was small and had only one access point, creating congestion during morning hours. It’s been 17 days since I checked out but they still keep a hold on my credit card. "

"Loved the made to order breakfast. Pool was very refreshing. Staff were always helpful. "

"During our 2 night stay there was no hot water. Unfortunately, the staff chose to ignore the problem rather than address it with the guests (it was a property wide issue). That made for a shocking shower instead of an uncomfortable expectation. We were offered 5000 Marriott points in exchange (~$15-35). The nightly room rate was $225 after taxes. Ridiculous!"

"I am writing to formally request a full refund for our recent stay at your property, as the conditions were unacceptable and far below the standards expected of an Embassy Suites hotel. During our stay, we experienced multiple serious issues: No towels were available at the pool on several occasions. Mold was present in the bathtubs in two different rooms. Both rooms had broken tub stoppers. Towels provided were old and felt like worn rags. We found hair inside the drawers, which prevented us...

"The staff was very friendly. Great set pf amenities for the price and type of hotel. And breakfast is as included. Location was also in walking distance of many other things. Would stay here again"

"Breakfast menu tasty and fresh. Biscuits and gravy. Fresh cinnamon rolls, POG drink. Room clean and well furnished, shower hot and powerful. Staff very accommodating and friendly. Great place to stay!"

"Excellent property. Very clean and well-maintained. Exactly as pictured. "

"It was good, glad we could open window even just a little "

"Staff at the resort were amazing. From the front desk staff to the life guards all were nice amd always had a smile on their faces. Not to forget helpful. The property was clean and very well kept. The rooms on the other hand were a bit dated The bathroom definately needs some work done. Overall our stay was pleasant. "

"I regret to say that my experience at this hotel was highly unsatisfactory. The carpets throughout the property emitted a persistent and unpleasant odor, which significantly impacted the overall comfort of my stay. Additionally, the lack of water service during my visit was both inconvenient and unacceptable. While I did encounter two staff members who were courteous and helpful, the majority of the team appeared disengaged and unresponsive to guest needs."

"We stayed in Queens Bedroom with balcony at springs pool tower. The corridor seemed to be dusty, the carpet seem to be old and so was the look of the room espcially the back wall. However, th amenities nd activities outside of the room were engaging."

"Great seamless stay! Will be back! "

"This resort is unacceptable for a Hyatt property. On the positive side, the design of the pool itself was great for the area, and one of the few properties with a lazy river. The water temperature was refreshing. Beyond that, not much to like. For context, we stayed here on weekdays. The service here was terrible and unacceptable for this type of resort. The restaurants were significantly understaffed, with extremely slow service for both bar and restaurants. Housekeeping and bell desk...