Cari B&B di Tappan

"great location close to Penn station and port authority"

"Good location, lots of restaurants nearby."

"Our room was advertised at 230 sf while our room was half that size. The bathroom smelled like mildew, the floors were dirty and the AC was not working. The staff was terribly unaccommodating, and quite rude. They did nothing to compensate for our less than satisfactory experience for a special occasion. It was not even fit for a normal stay - the worst being the very small rooms and cleanliness. We picked this hotel bc of the advertised larger rooms in NYC and could barely walk by each...

"Lovely location, fantastic staff. The only inconvenience was that they charge $15/night for a mini fridge."

"Very disappointed with the whole experience and although the hotel is good and in a great location, the front of house staff leave a lot to be desired and need basic training in customer service. When I booked this hotel I booked a larger room complete with breakfast. Once we got to check in, the person on the front desk stated that our room wasn't ready. That's OK as it wasn't quite check in time anyway. Then he told me that he did have a room for us. Great we thought. We got to our room...

"Room was clean and staff was extremely helpful."

"Nice job"

"For a solo traveler it was perfect! There is a 24 hour eatery beside it and two bars beside the eatery! Time square is approx a two minute walk! Staff were friendly and willing to help! No fridge but plenty fresh food in the eatery"

"Great location for sure but small rooms and horrible customer service. No water in the room, and for the price you pay you should expect some minimal service. Charging a fee for keeping luggage after checkout is outrageous. Also, I forgot a phone charger in the room and came back a few hours later, only to be told that it cannot be returned to me because “we have so many rooms in this hotel and it’s difficult to track” - interesting argument and definitely not my problem."

"We had a king superior room and it was perfect. Clean and comfortable. Front desk staff weren't great but we were only there for a short stay so that didn't really matter much. Hospitality isn't their strong suit."

"The staff was very courteous. Our rooms were very clean and the view was exceptional."

"El hotel está cerca de todo, muy buena ubicación, las habitaciones están limpias y el hotel en general está muy bien, mi única observación es que la habitación es muy pequeña pero teniendo en cuenta que es NY se entiende."