Search Hotels Near Terres de Lavaux, Lutry

"The hotel is quite nice and in an excellent location. We booked a suite with a terrace and supposed lake view. While the room was plenty large and well appointed. The terrace was a 2x2 terrace on the side with a barely visible view of the lake through several trees. We also experienced no hot water for a full day out of a 4 day stay. While we understand that equipment breakdowns happen; management felt an AI written apology was sufficient. My experience in similar circumstances has been that customers deserve a bit more in terms of credits or discounts to maintain satisfaction in these type of situations. "

"Excellent room was offered an upgrade, staff was courteous and very accommodating!"

"Our check-in was fast & the view from our room was great! Cristina assisted us & even took the time to help us with contacting our taxi driver when we lost our passports. Fortunately, the driver came back to the hotel & returned it to us. Thanks again to Cristina, she really showed concern and did everything possible to help!"

"Centrally located. Nice and professional staff. Good price. Exceedingly clean. Close to the Metro stop. Kinda perfect. We ate great Lebanese, Vietnamese, and traditional Swiss food all within five minutes of this hotel. Very cool area of town. Make sure to check your messages and notifications in the hotels.com app a few days before check in for your free Lausanne travel pass. We didn’t realize we had the pass in our phone when we arrived in Lausanne, and took an Uber from the port to the hotel. No big deal, but we could have just jumped the Metro for free if we had realized we had already received the pass."

"Very clean and professional help. Thank you"

"What a wonderful hotel and area. Staff were excellent, rooms beautiful and the area was just perfect. Recommend this to all. The Olympic museum in Lausanne is a must, whether you pay to go in, or just look around the gardens for free "

"Excellent hotel, conveniently located near the train station (but not noisy). Very friendly staff, nice rooms. Excellent restaurant—delicious breakfast buffet."

"Room was clean to a high standars howver can tell its an older hotel with cracks on door frames and bathroom"

"The staff were wonderful and the hotel is very nice. Sadly the breakfast was not as it should be and leaves a lot to be desired. A wonderful lady was on her own and even with her excellent performance it was too much for one person!"