Teuku Umar hotel guide. Best Western hotel in Teuku Umar, Denpasar

"They missed pickup."

"The rooms were clean, staff are do courteous. Will surely stay there again "

"Great location with wonderful amenities—perfect for families. The breakfast buffet had a great selection and was definitely a highlight. The only downside was the paper-thin walls; you can clearly hear doors opening and closing from nearby rooms, which can be a bit disruptive."

"Rooms are dated and have plumbing issues, water won't drain from the basin and shower head was broken, spilling water everywhere. The issue wasn't resolved during our stay of 4 nights."

"From the moment we arrived till the moment we chevked out we were treated like loyalty The hotel facilities were amazing and we loved our room with our own plunge pool We would definately stay at The Stones Hotel again"

"Excellent "

"Loved staying here! People/staff are all so friendly and attentive. Delfi and Ayu helped with our smooth checkin/out. The food and service was 10/10 and the property as whole was amazing. Great gym and spa! Great location. Will stay here again! "

"One of the best family vacations we have ever had "

"Our stay at this hotel was nothing short of exceptional. From arrival to departure, the service was seamless—warm, intuitive, and consistently attentive. The team anticipated our needs effortlessly, and nothing ever felt too much trouble. While the buffet breakfast was of a good standard, the true highlight was the Friday barbecue dinner at Fire—an outstanding culinary experience. The attention to detail, atmosphere, and genuine hospitality made the evening truly memorable. Our room was beautifully appointed, offering a breathtaking ocean view. Every element, from the layout to the amenities, was thoughtfully curated to ensure comfort and relaxation. A special mention to Kadek (apologies if the spelling is not exact), a member of the management team, whose professionalism and gracious presence elevated our experience even further. An impeccable stay—refined, memorable, and thoroughly deserving of the highest recommendation."