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"Everything was nice just wish your toilet seat was higher in the bathroom and the bed needed to be a little softer. Everything else was great"

"I recently had the pleasure of staying at the Sonesta in Charlotte, and I must say, it was a fantastic experience! The hotel exceeded my expectations in every way. The staff was incredibly helpful and friendly, always ready to assist with a smile. Their attention to detail made me feel welcome and valued throughout my stay. The amenities were excellent, providing everything I needed for a comfortable and enjoyable visit. From the well-maintained fitness center to the relaxing pool area, I truly appreciated all the thoughtful touches. Overall, my time at the Sonesta was delightful, and I would highly recommend it to anyone looking for a great place to stay in Charlotte. I look forward to returning in the future!"

"My closet overhead light caught on fire. They tried to dismiss it like it was nothing. The lock on the door had been previously broken into. Television was not working and small bugs observed near window. Mold painted over in ceiling. I have NOT received my 100.00 deposit."

"Great breakfast. The staff was nice and helpful. "

"Room was not clean, beach view was ok. "

"The room was extremely small and lacked wardrobe space Drawers didnt shut properly Only 1 gown for 2 people. Room service poor"

"Very family friendly; the indoor pools are warm and wonderful "

"Great"

"I’m a hotel snob and was a little worried about staying in a condo. I stayed for a week while I recovered from minor surgery and it was the perfect place to be. Washer and Dryer and full kitchen. Great place - we loved it!"