Hotel dekat The Gardens at SIUE

"The staff at this location is always friendly and helpful. Their breakfast is really decent and the morning lady is just wonderful! So friendly and keeps things so tidy! This is always our choice in Edwardsville."

"Yes"

"Cuarto Limpio y muy amables el staff, buena hunicacion, buen precio."

"Black mold and ceiling was failing apart in bathroom. Also the toilet was dirty (from the previous person) when I walked in. Room smelled a little suspicious of moisture that was noticeable."

"Needed better pillows and bedding."

"We arrived at the hotel, the entryway smelled heavy of cigarette smoke. We checked in and entered our non smoking room to find it too smelled like cigarettes. As we set down our belongings we discovered filth from under the bed frame. Further investigation found garbage and a pile of dehydrated feces under the bed. We began cleaning up the mess but decided to photograph to show the staff. When we alerted the staff of the issues we were told the smoke smell seeped down from the second floor unit...

"The front desk staff was helpful and welcoming. My family and I would stay here again."

"It was terrible"

"Loved our stay as the location was convenient to the Rail Trail along the river. Also an easy drive to the STL Arch and away from the hustle of the city. Anna was particularly interested in our comfort and satisfaction. Her professional and attentive manner was a delight. She genuinely seemed to care about our satisfaction and comfort. A refreshing attitude from a hotel staff member. The bed was very comfortable with clean and crisp sheets. No coffee in the room but with a microwave we...

"Let’s start off by saying I’m a trucker and I have extremely low expectations. But this place is an absolute dump. Pillow, shower curtain, and towels all had stains on them. The floors hadn’t been swept in weeks let alone mopped in months. The baseboards looked like they had blood stains on them. The hallway carpets have clearly never been cleaned. But that’s what you’d expect from a hit ran by Indians. Looked like something you find in India. No wonder the best western and Fairfield next...

"I have stayed at this property many times and the rooms anre always very clean and the staff extremely friendly. This particular Holiday Inn location offers a fairly extensive breakfast in the morning. The staff in charge of the breakfast are extremely friendly and eager to assist the customers. I highly recommend this location. I"

"My room was clean with a comfortable bed at a reasonable price. A better option than other similar hotels in the vicinity."

"The place was a complete dump the room had bugs and 2 glue mouse traps no towels the second bed had no blankets it was maybe the most terrible place I've ever stayed at in my life "

"The property was fairly clean. The elevator didnt work and we were on the 3rd floor so that was pretty inconvenient. Then we stayed at a different Best Western the next day and they told us it hasn't been working for months. Breakfast was very good for being complimentary."

"I don’t usually bother to write reviews. But the stay at this place was far from ideal and it is my opinion Best Western is not doing their due diligence advising people. I will be fair and say the water pressure in the shower was good, the hot water lasted a long time and the king bed we slept in was comfortable. The pool looked nice though we did not use it, but I saw that some people commented that it looked bad. Not my experience. This location however is under construction, like MAJOR,...

"Not the cleanest especially the floor. The air conditioner also smelled and the we*d smell was strong. The staff were friendly."

"Unfortunately we had to move rooms because there were multiple roaches when we went in. The room we were moved to appeared to have not been used in a while so it was hot when we walked in. We also had to kill two brown recluses (one on the floor under air conditioner and one in the sink). There were spider webs in the corners and dead bugs on the floor. I would not stay here again."