Hotel dekat The New School

"You can never go wrong with Faena…we love the hotel chain"

"Staff was exceptional and service was quick and responsive. Rooms were spacious. Our new go to hotel in NYC. Cannot say enough good things! Really made us feel welcome."

"Fantastic service all around "

"Property tired. Elevator were only 2 and staff used them. Waited forever for service"

"Loved everything about the hotel"

"Hotel hits all the 5 star spots apart from 2 points. 1 - the rooms are not soundproof at all, and being able to hear the conversations in the room next door so clear that i could repeat what they were saying is not what i would expect. Second - the front desk staff are not as polished and committed to the level of service i would expect from a top end 5 star hotel. Doormen were top class. All in all it's a good hotel, but with so much choice in NY, i have stayed in better."

"A great hotel. Comfortable and clean. We were on level 3 on the street side so it was a little noisy but otherwise very good."

"Simply put it’s just cool…staff is welcoming, comfy rooms, good food and easy access to great coffee/tea. It worked for me on every level. "

"We will never stay at this hotel again! We stayed Saturday thru Wednesday and for all five days only two people smiled or greeted us. There was only one person at the front desk that was very nice to us and it was a young man with glasses. The same young lady either chose to ignore me if I was next in line or pretended they didn’t see me and again helped the person behind me. Three different women worked the shuttle desk and acted as if we’re bothering them. The hostess at the hotel...

"Very small rooms as described - works for one or a couple, tougher to 2 friends. Vibe is fun, staff is great, roof deck is fantastic, & subway access is easy."

"The furniture outside and inside the coffee bar/bar area was filthy. The carpet in the halls was so dirty. The showers had dirt in the corners. Our bathroom door (a sliding situation) wouldn’t shut completely which was irritating. Upon arrival we were told we would receive a daily $25 credit for the bar or cafe and when we tried to do this we were told they weren’t doing room charges."

"Staff excellent. Carpet in rooms not a great idea but, room a reasonable size and location great if you have a student at NYU"

"We checked in at 2:45 for a 3pm check in and our room was not ready until 4:40 pm. On top of that the elevators in the property do not work and caused us to wait 20-30 minutes every morning. We ended up having to take the stairs multiple times. "

"Very comfortable hotel. We enjoyed it very much."

"Great hotel. Modern with spacious rooms. "

"Easy checkin. Got the room we requested, high floor with a view and away from the elevator."

"Excellent hotel in a great location. The rooms are spacious & super king beds which were very comfortable. High end toiletries & quality towels. There is an excellent bar & restaurant in the hotel. Manager’s wine hour is a bonus! Highly recommended"

"Clean room and the staff were very hospitable!"

"Great hotel. It just needs a few touch ups. Room window had a large area of splatter on the exterior. Floors in the room were scratched and peeling. "

"Staff waa super friendly, and recommended budget friendly activities. Cleaning person was very kind ! "