Hotel dekat The Outlets at Bergen Town Center

"First thing, the property was nothing like it was depicted on line. It was further from Manhattan than I anticipated. Although the lobby area had apparently been upgraded, other areas needed to be addressed. The dining area seats were stained, the walls in my room had obvious signs of wall damage and were improperly repaired. There were 3 small square patches of matching wall paper to apparently conceal holes from a removed picture as well as a 3 foot square of replacement wallpaper covering...

"The food was good. The coffee was not."

"The staff was nice. The room did not look like what was on the site. The chair in the room was torn and looked like something found outside. The paint on the wall by the bed was chipped off. There was dust around the case under the TV. The bedding appeared to be clean but I did feel a little skeptical sleeping there. The room looked like it should have been price around $49 not the $122."

"Good place"

"Breakfast , staff & parking was great"

"I had a great stay at this location. Well maintained and courteous staff."

"Breakfast great.. the pool not open so not much fun for kids "

"Did not have food on the property. Electricity was glitchy. A/C and phone stop working. Got stuck in the elevator at one point"

"Clean room. Amazing nighttime check in staff. Good breakfast options. Overall great stay "

"Everything good"

"Staff was excellent room was great Negatives 1.Don't understand charge 10.00 for parking your between highways had to Park no choice 2. No coffee or tea or juice in am had to buy it I thought continental or buffet ,breakfast was included seems like seems like it wasn't Otherwise thats it"

"The property itself was great. However I left my wedding band there and reported it approximately 2 hours after check out and of course no one saw it. From check out I went straight home no stops. "

"For whatever reason, they are meters pay by phone for parking."

"Our entire experience was wonderful with no exceptions. From arrival, parking and checking in were easy and uneventful. The property was beautiful and even smelled as if some painting had just been completed (s/o to the maintenance team). The front desk team were insightful and very helpful. The room was clean and very spacious. We will be staying here again."

"One elevator was out of service so there were long wait times to board the working elevator."

"It would be even better if they can rotate the breakfast menus."

"Reception and manager of Hotel was unhelpful and very rude"

"I was disappointed with my stay at this hotel. The room felt very outdated, and the carpet was visibly dirty with numerous stains. Additionally, there was noticeable damage in the bathroom, including a missing chunk of tile. The photos online made the hotel appear much more updated and well-maintained than what we experienced in person. On our second night, the room directly across from us (Room 406 and the fourth floor lobby by the elevators) hosted a very loud party that continued well past...

"Staff very loud. We couldn’t rest in the morning. The shower with hair. The AC wasn’t working right Horrible breakfast. I won’t recommend it "

"The room was okay. Stains on the carpet but no big deal. I stayed at this hotel last month and had a great experience, this time was the complete opposite. Between contacting the hotel directly and Hilton customer service, I was told I did not have a reservation although I had a reservation number from experian and the customer service rep was playing a whole guessing game with me and telling me I did not book it through Expedia . Then I’m transferred to so many different representatives and no...