Hotel dekat The Thomas Blake Memorial Garden

"I had booked a twin room with garden view. On arrival I was told there was no lift in the property and since the room I had prebooked through Expedia for £412 was on the top floor I was moved to a cheaper, twin room at ground level because of my limited mobility. On your website, there was no mention of what floor the room was on, nor that there was no lift. I had to pay the full amount having booked through you. The hotel could not/would not reduce the charge. Staff extremely helpful and...

"Beautiful location away from busy life, lovely house which was spotless. Beds were comfy and was a great stay. "

"Charming cottage. Good kitchen and lovely private space in garden"

"Lovely hotel, cosy feel"

"Having arrived late and leaving early. I have to say the staff were welcoming and helpful upon arrival. A few little things to note. Breakfast doesn't start until 8am, not helpful if your need to start your day any earlier. Staying in room five (stables area). I found the room a little dated (older TV) but the plumbing noise from every time my neighbours washed their hands was very evident. It settled down once everyone went to bed for the evening. Overall a comfortable and clean stay with...

"The staff were very helpful especially in the bar and restaurant. Our room was clean but needs more TLC especially threadbare patches in the carpet need to be rectified . The main stairs needs to be decorated especially, the banister rail, otherwise everything else was okay."

"Our room was lovely and the breakfast was fantastic, with very nice bacon and eggs. Staff very friendly."

"Central location"

"Will stay again excellent value clean warm and quiet."

"Location was perfect. So peaceful and relaxing. Property was a little dated, but very clean. Lovely extra touches with bread, milk, eggs waiting for us ."

"The property description on Expedia listing was misleading. The description referred to a private bathroom. I am unsure how even loosely the term private bathroom can be used when it’s shared by all guests. Surely this is a shared bathroom. No towels provided either. If this was accurately disclosed we would have never booked at this accommodation. The beds were comfortable and room was warm, breakfast was good but it still remains that we were disappointed with the description and would not...

"The property is lovely clean and well kept. The description is accurate. However there were no instructions given on how to gain access to the property, I emailed the day before to ask but received no reply at all. On arrival we phoned the 2 numbers given on numerous occasions again no answer, we left messages but no answer. After 30 minutes of wandering around looking for a key we found it under a stone. On entry it was apparent that the property was not prepared, the bedding etc was still...