Resepsionis

Ulasan untuk APA Hotel Shinjuku Gyoemmae

3 out of 5
APA Hotel Shinjuku Gyoemmae
2-2-8 Shinjuku, Shinjuku, Tokyo, Tokyo-to

Ulasan

8,4

Sangat Baik

Penilaian 10 - Sangat Bagus. 445 dari 1000 ulasan" "
Penilaian 8 - Bagus. 342 dari 1000 ulasan" "
Penilaian 6 - Cukup Baik. 128 dari 1000 ulasan" "
Penilaian 4 - Buruk. 51 dari 1000 ulasan" "
Penilaian 2 - Sangat Buruk. 34 dari 1000 ulasan" "

8,8/10

Kebersihan

8,8/10

Staf & layanan

8,6/10

Fasilitas

8,4/10

Kondisi & fasilitas properti

8,6/10

Ramah lingkungan

Ulasan

6/10 Cukup Baik

Renita

Tidak Disukai: Fasilitas
For my first time in Tokyo this hotel was ok, I would definitely look at budget friendly hotels outside of Shinjuku. It’s an area you want to visit for a day/night not stay. The hotel room was small, no surprise there, and although it didn’t look dirty, the second I stepped foot into the room I felt itchy and the bed was lumpy and uncomfortable. I’m not sure if I was allergic to something in the room but it didn’t make for a great stay personally.
Menginap 4 malam pada bulan Mei 2024

10/10 Sangat Bagus

Kwa

Bepergian bersama teman
Disukai: Kebersihan, staf & layanan, fasilitas, kondisi & fasilitas properti
Great stay, thanks
Menginap 5 malam pada bulan Mei 2024
Tanggapan dari Saito / Receptionist pada tanggal 21 Mei 2024
Thank you very much for staying with us at APA HOTEL〈SHINJUKU-GYOEMMAE〉and your kind review.If you have any opportunity to visit Japan, we certainly look forward to welcoming you back.

10/10 Sangat Bagus

Rodolfo

Bepergian bersama keluarga
Disukai: Kebersihan, staf & layanan, fasilitas, kondisi & fasilitas properti
Excellent stay with very friendly staff!
Menginap 6 malam pada bulan Mei 2024
Tanggapan dari Saito / Receptionist pada tanggal 21 Mei 2024
Thank you very much for staying with us at APA HOTEL〈Shinjuku-Gyoemmae〉.We are glad to hear that you were satisfied with our staff's service. We are truly honored to have such words from you. We are really grateful.We truly look forward to welcoming you back in the near future.

10/10 Sangat Bagus

Amardeep

Traveler bisnis
Disukai: Kebersihan, staf & layanan, fasilitas, kondisi & fasilitas properti
Walking distance from metro station, and less than 1km walk from city centre.
Menginap 5 malam pada bulan Mei 2024
Tanggapan dari Takebayashi/Receptionist pada tanggal 19 Mei 2024
Thank you for choosing APA Hotel Shinjuku-Gyoenmae.All of us at APA Hotel Shinjuku Gyoenmae are very pleased to hear your kind words of praise regarding our hotel's location.As you mentioned, our hotel is located about a 1-minute walk from the nearest station, Shinjuku-Gyoenmae Station, and JR Shinjuku Station is about a 15-minute walk away, which has been well received by many of our guests.We hope you will stop by our hotel next time you are in the Shinjuku area. We look forward to welcoming you back to our hotel.

10/10 Sangat Bagus

Nathaniel

Disukai: Kebersihan, staf & layanan, fasilitas, kondisi & fasilitas properti
Was close and walkable to many destinations. Had a blast. Also walkable to train. Highly recommend.
Menginap 2 malam pada bulan Mei 2024
Tanggapan dari Masumura/Receptionist pada tanggal 19 Mei 2024
Thank you very much for your staying at APA HOTEL〈SHINJUKU-GYOEMMAE〉.We are very pleased to receive your compliments regarding our location.Our location is quite convenient to access from the nearest station. The closest one is "Shinjuku Gyoemmae Station" (Exit 1), and it's a 1 minute walk. In addition, it is a 9 minute walk from the JR Shinjuku Station (Central East Exit). The accessiblity is very convenient to get around Tokyo for sightseeing, business and so on. We are very confident that we have a great reputation from our valued guests who had stayed with us.Thank you very much for taking time out of your precious time to submit your comments.We look forward to serving you again.

10/10 Sangat Bagus

Melissa, Elwood

Bepergian dalam rombongan
Staff were very friendly and helpful. The rooms and facilities were clean. Location close to the Metro station made it easy to get around Tokyo. Convenience stores were in abundance and there’s a great gyoza restaurant across the road that I highly recommend!
Menginap 6 malam pada bulan Mei 2024
Tanggapan dari Masumura/Receptionist pada tanggal 19 Mei 2024
Thank you very much for staying with us at APA HOTEL〈Shinjuku-Gyoemmae〉.We are very pleased to receive your compliments on our customer service and location. We look forward to welcoming you to our hotel again.

10/10 Sangat Bagus

Yu

Bepergian bersama keluarga
Disukai: Kebersihan, staf & layanan, fasilitas, kondisi & fasilitas properti
Polite staff that were able to speak english were such a relief! I stayed on the 11th floor and booked 5 nights. The room is a bit small compared to western style rooms but I think it is enough for me. The amenities and hospitality that APA provided me was very generous. The main selling point of this hotel is its proximity to Shinjuku station. It is only a short 500m walk east. If I come back to Japan again in the future, APA Hotels and Resorts will be my choice again.
Menginap 5 malam pada bulan Mei 2024
Tanggapan dari Masumura/Receptionist pada tanggal 19 Mei 2024
Thank you very much for staying with us at APA HOTEL〈Shinjuku-Gyoemmae〉.We are very pleased to receive your compliments regarding our customer service and the hotel's location.We look forward to welcoming you to our hotel again.

10/10 Sangat Bagus

Jen

Bepergian bersama teman
Disukai: Fasilitas, kondisi & fasilitas properti
Amazing services offered at this property. Perfect for anyone wanting to stay close to the shopping/food areas in Shinjuku. Quiet, clean, and quick check in/check out!
Menginap 4 malam pada bulan Mei 2024
Tanggapan dari Saito / Receptionist pada tanggal 16 Mei 2024
Thank you very much for staying with us at APA HOTEL〈Shinjuku-Gyoemmae〉.We are glad to hear that you were satisfied with our location. Our hotel is located near shopping and drinking street. And you can check-in and check-out very fast.Thank you very much for your valuable feedback, and we truly look forward to welcoming you back in the near future.

10/10 Sangat Bagus

Alexis

Bepergian bersama teman
Disukai: Kebersihan, staf & layanan, fasilitas, kondisi & fasilitas properti
Sweet staff
Menginap 6 malam pada bulan Mei 2024
Tanggapan dari Saito / Receptionist pada tanggal 16 Mei 2024
Thank you very much for staying with us at APA HOTEL〈Shinjuku-Gyoemmae〉.We are glad to hear that you were satisfied with our staff's service. We keep trying to improve our service's quality, so we are truly honored to have such words from you.Thank you very much for your valuable feedback, and we truly look forward to welcoming you back in the near future.

8/10 Bagus

Wai Hong Maverick

Bepergian bersama teman
Disukai: Kebersihan, staf & layanan, fasilitas, kondisi & fasilitas properti
酒店價格合理,環境寧靜,交通方便。
Menginap 6 malam pada bulan Mei 2024
Tanggapan dari Saito / Receptionist pada tanggal 16 Mei 2024
Thank you very much for staying with us at APA HOTEL〈Shinjuku-Gyoemmae〉.We are glad to hear that you were satisfied with our location. Our hotel is located near Shinjuku-Gyoemmae station (subway station) only for one minute walk.Thank you very much for your valuable feedback, and we truly look forward to welcoming you back in the near future.

10/10 Sangat Bagus

Jens

Bepergian bersama teman
Disukai: Kebersihan, staf & layanan, fasilitas, kondisi & fasilitas properti
This was our third stay at APA Hotel Shinjuku Gyoenmae. We were there for the third time because from the first time onwards, the staff of the hotel as well as the quality of the hotel have been very good. Yes, our room was very small but since we used it only for sleeping, it was okay. However, the excellent members of staff (at the reception as well as in housekeeping) are always friendly, helpful, and very polite. We won’t change our choice of hotel for our next visit to Japan; we will stay again at APA Hotel Shinjuku Gyoenmae. Thank you very much for your service.
Menginap 8 malam pada bulan Mei 2024
Tanggapan dari Yamada / Receptionist pada tanggal 15 Mei 2024
Thank you very much for your staying at APA HOTEL〈SHINJUKU-GYOEMMAE〉.What a great feedback we have received, and thank you very much for your valuable comments.Thank you for your kind review about our staff. We are truly honored to have your warm words and it has been our motivation every time. We believe that there are many more things which we are able to make better, so that we try to improve and provide better service for our valued guests. We will try to improve our service for our guests. We are very pleased to hear your compliments about our location.

8/10 Bagus

Janet

Disukai: Kebersihan, staf & layanan
Menginap 10 malam pada bulan April 2024
Tanggapan dari Okuhara / Receptionist pada tanggal 16 Mei 2024
Thank you for choosing APA Hotel Shinjuku Gyoenmae.Thank you very much for choosing APA Hotel Shinjuku Gyoenmae. We are very pleased to hear that you were satisfied with your stay. We will continue to make every effort to improve our services to satisfy our guests. We look forward to welcoming you again.

10/10 Sangat Bagus

Furudate

Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti
Menginap 4 malam pada bulan Mei 2024
Tanggapan dari Okuhara / Receptionist pada tanggal 16 Mei 2024
Thank you for choosing APA Hotel Shinjuku Gyoenmae.Thank you very much for choosing APA Hotel Shinjuku Gyoenmae. We are very pleased to hear that you were satisfied with your stay. We will continue to make every effort to improve our services to satisfy our guests. We look forward to welcoming you again.

10/10 Sangat Bagus

Marco

Bepergian bersama teman
Disukai: Kebersihan, staf & layanan, fasilitas, kondisi & fasilitas properti
Sehr sauberes und gut ausgestattetes Hotel mit einem sehr freundlichen und hilfsbereiten Team. Alle umliegenden Must Sees waren fußläufig sehr gut zu erreichen. Auch der Bahnhof war sehr gut erreichbar.
Menginap 4 malam pada bulan April 2024
Tanggapan dari Okuhara / Receptionist pada tanggal 14 Mei 2024
Thank you very much for choosing APA Hotel Shinjuku-Gyoenmae. We are pleased to hear that you were satisfied with our hotel's location and the service provided by our staff. As you mentioned, our hotel is conveniently located a 9-minute walk from JR Shinjuku Station and a 1-minute walk from Shinjuku-Gyoenmae Station on the Tokyo Metro Marunouchi Line. There are many convenience stores and restaurants in the area, making it very convenient. We will continue to make every effort to improve our services to the satisfaction of our many guests. We look forward to welcoming you again.

8/10 Bagus

Björn, Kiel

Disukai: Kebersihan, staf & layanan, fasilitas, kondisi & fasilitas properti
zentral gelegenes Hotel, gute U-Bahn-Anbindung, viele gute Restaurants im Umfeld
Menginap 10 malam pada bulan April 2024
Tanggapan dari Okuhara / Receptionist pada tanggal 14 Mei 2024
Thank you very much for choosing APA Hotel Shinjuku-Gyoenmae. We are pleased to hear that you were satisfied with our hotel's location. As you mentioned, our hotel is easily accessible from Shinjuku and there are many restaurants nearby. We are also very close to Shinjuku Gyoen, so please stay at our hotel when you visit Shinjuku Gyoen. We look forward to welcoming you again.

8/10 Bagus

rui

Bepergian bersama keluarga
Disukai: Kebersihan, fasilitas
nice place to stay, 4 nights
Menginap 4 malam pada bulan Mei 2024
Tanggapan dari Tamura / Reception pada tanggal 17 Mei 2024
Thank you very much for staying at APA Hotel Shinjuku-Gyoemmae.We are very pleased to hear your compliments about our hotel's location during your stay.As you mentioned, our hotel is located about a minute's walk from Shinjuku-Gyoenmae Station, which is well received by many of our guests due to its easy access to the city.We hope you will have another opportunity to visit us again.We look forward to welcoming you again.

10/10 Sangat Bagus

James

Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti
Menginap 3 malam pada bulan April 2024
Tanggapan dari Yasunaga/Receptionist pada tanggal 13 Mei 2024
Thank you very much for staying at APA Hotel Shinjuku-Gyoemmae. Thank you again for choosing APA Hotel Shinjuku Gyoenmae from among many hotels. We are very pleased to hear that you had a pleasant stay with us. We will continue to strive to improve our services to satisfy our guests. Thank you very much for taking time out of your busy schedule to give us your valuable feedback. We look forward to serving you again.

6/10 Cukup Baik

Neil, Glenn Dale

Bepergian dalam rombongan
Disukai: Kebersihan, fasilitas, kondisi & fasilitas properti
Small
Menginap 5 malam pada bulan Maret 2024
Tanggapan dari Okuhara / Receptionist pada tanggal 11 Mei 2024
Thank you very much for choosing APA Hotel Shinjuku-Gyoenmae. We will make every effort to improve our services to satisfy our guests in the future.Thank you for taking time out of your precious time to write this review. We sincerely look forward to welcoming you again.

8/10 Bagus

Baylie

Bepergian bersama keluarga
Disukai: Kebersihan, staf & layanan, fasilitas, kondisi & fasilitas properti
Overall very nice, clean, and friendly hotel. Easy walk from the train station and from convenience stores. The room we stayed in was very tiny for 2, that’s the only downside.
Menginap 2 malam pada bulan Mei 2024

6/10 Cukup Baik

Thomas

Bepergian bersama keluarga
Disukai: Kebersihan, staf & layanan
Good area. Rooms were very small and dirty.
Menginap 3 malam pada bulan Mei 2024
Tanggapan dari Ouchi / Receptionist pada tanggal 9 Mei 2024
Thank you very much for choosing APA Hotel〈SHINJUKU-GYOEMMAE〉 among many hotels.The guest rooms at APA Hotel are compact in size from an eco-friendly point of view and to provide our guests with sufficient space to lie down and relax.We apologize for any inconvenience caused by the other unfamiliar facilities.We sincerely apologize for any discomfort you may have experienced in terms of hygiene.We will take your comments into consideration to further improve our services.Thank you very much for your valuable feedback.

6/10 Cukup Baik

Asha

Tidak Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti
Terrible
Menginap 3 malam pada bulan Mei 2024
Tanggapan dari Ouchi / Receptionist pada tanggal 8 Mei 2024
Thank you very much for staying at APA Hotel〈SHINJUKU-GYOEMMAE〉 among many other hotels.We are sorry that we could not provide you with a pleasant stay.We sincerely apologize for making you feel that way.We apologize for any inconvenience this may have caused you.We will take your feedback into consideration to further improve our services.Thank you very much for your valuable feedback.

8/10 Bagus

Dana

Bepergian bersama teman
Disukai: Kebersihan, staf & layanan, fasilitas, kondisi & fasilitas properti
Great location, wicked air conditioning, comfortable bed. Checkout time at 10am is quite early, but the hotel offers everyone an “early check-in” for 1000yen per hour, so they want you out early. Small rooms (obviously- um it’s Japan), and breakfast was terrible so don’t pay too much to add it on. Would stay again.
Menginap 2 malam pada bulan April 2024
Tanggapan dari Tamura / Reception pada tanggal 7 Mei 2024
Thank you for choosing APA Hotel Shinjuku Gyoenmae.We are very pleased to hear your compliments regarding the location of our hotel during your stay.As you mentioned, our hotel is located 1 minute walk from Shinjuku-Gyoenmae station.We have received many compliments from our guests because of its easy access to the city center.Please feel free to contact us again if you have any further opportunities.We look forward to welcoming you again.

6/10 Cukup Baik

Haruyuki

Disukai: Staf & layanan
チェックインより早い時間に荷物を預かってくれた。 行き先を尋ねると、きちんとかかる大体の時間を教えてくれた。
Menginap 1 malam pada bulan Mei 2024
Tanggapan dari フロント 田村 pada tanggal 7 Mei 2024
この度はアパホテル〈新宿御苑前〉をご利用いただき誠にありがとうございます。お客様のご滞在中、当館のサービスにご満足いただけましたこと、大変嬉しく存じます。今後もお客様にご満足頂けるようなサービスを提供してまいります。この度は貴重なご意見をいただき、誠にありがとうございました。

8/10 Bagus

Marina

Disukai: Kebersihan, staf & layanan
Good location, staff at breakfast and receptionwere very friendly. Annoying in terms of making everyone queue all together in the very small foyer to all check in at 3pm. Not an efficient system. Rooms were very small in configuration especially the bathroom. But overall good. It was easy to get to everywhere we wanted to go with 3 metro stations close by
Menginap 4 malam pada bulan April 2024
Tanggapan dari Ouchi / Receptionist pada tanggal 3 Mei 2024
Thank you very much for choosing APA Hotel〈SHINJUKU-GYOEMMAE〉 among the many hotels in Japan.We encourage our guests to check in and check out at APA Hotels and Residences as we believe that this will make the check-in and check-out process easier and more convenient for our guests.We appreciate your cooperation in lining up for the check-in and check-out process.Thank you very much for your understanding.In addition, from an eco-friendly point of view, APA Hotel rooms are compact enough to accommodate our guests while they are lying down.Please understand this as well.On the contrary, we, all of us, are very pleased to receive your compliments on the location of our hotel.Thank you very much.Please come back to our hotel again next time you are in Shinjuku.All of us at the hotel look forward to seeing you again.Thank you very much for your valuable feedback.

10/10 Sangat Bagus

shanks

Bepergian dalam rombongan
Disukai: Kebersihan, staf & layanan, fasilitas, kondisi & fasilitas properti
利便性の良いキレイなホテルでした
Menginap 1 malam pada bulan April 2024
Tanggapan dari フロント 大内 pada tanggal 3 Mei 2024
この度は数あるホテルの中からアパホテル〈新宿御苑前〉にご宿泊いただきまして、誠にありがとうございます。アパホテルの客室はエコの観点及びお客様が寝ころびながら事が足りる様に敢えてコンパクトな造りでございます。こちらの利便性をご理解いただいたうえで、お寛ぎいただけた様子で、我々スタッフ一同心より嬉しく存じます。次回また新宿にお越しの際は是非とも当館をご利用くださいませ。スタッフ一同心よりお待ち申し上げます。この度は貴重なご意見を賜りまして、誠にありがとうございました。

8/10 Bagus

Ricardo

Disukai: Kebersihan
Location
Menginap 1 malam pada bulan April 2024
Tanggapan dari Okuhara / Receptionist pada tanggal 2 Mei 2024
Thank you very much for choosing APA Hotel Shinjuku-Gyoenmae. We are very pleased to hear that you were satisfied with your stay at our hotel. We will continue to make every effort to improve our services so that many more guests will be satisfied. We sincerely look forward to welcoming you again.

10/10 Sangat Bagus

Sarah

Bepergian bersama teman
Disukai: Kebersihan, staf & layanan, fasilitas, kondisi & fasilitas properti
Awesome location. Super close to the subway. The rooms are a little small but most of the hotels in Tokyo are like that. Great value for that price.
Menginap 2 malam pada bulan April 2024
Tanggapan dari Okuhara / Receptionist pada tanggal 2 Mei 2024
Thank you very much for choosing APA Hotel Shinjuku-Gyoenmae. We are pleased to hear your compliments about our hotel's location. As you mentioned, our hotel is located within a minute's walk from Shinjuku-Gyoenmae Station, and JR Shinjuku Station is also within walking distance. There are many restaurants and convenience stores nearby, and we look forward to welcoming you to our hotel for your next stay in Tokyo.

10/10 Sangat Bagus

Rebecca

Bepergian dalam rombongan, Bepergian bersama keluarga
Disukai: Kebersihan, staf & layanan, fasilitas, kondisi & fasilitas properti
Hotel is close walking distance to the shopping area.
Menginap 4 malam pada bulan April 2024
Tanggapan dari Yamada/Receptionist pada tanggal 1 Mei 2024
Thank you for choosing to stay with us at APA HOTEL〈SHINJUKU-GYOEMMAE〉.Our location is quite convenient to access from the nearest station. The closest one is "Shinjuku Gyoemmae Station" (Exit 1), and it's a 1 minute walk. In addition, it is a 9 minute walk from the JR Shinjuku Station (Central East Exit). The accessiblity is very convenient to get around Tokyo for sightseeing, business and so on. We are very confident that we have a great reputation from our valued guests who had stayed with us.If you have any opportunity to visit Tokyo, we hope to see you at our hotel again.

6/10 Cukup Baik

Gaspar

Bepergian bersama keluarga
Tidak Disukai: Kebersihan, kondisi & fasilitas properti
Hotel rooms are small but comfortable. The location is good. Breakfast is really bad, has no much options.
Menginap 4 malam pada bulan April 2024
Tanggapan dari Yamada/Receptionist pada tanggal 1 Mei 2024
Thank you very much for your staying at APA HOTEL〈SHINJUKU-GYOEMMAE〉. Thank you again for your evaluation. We will make improvements regarding breakfast in the future. Thank you for your valuable feedback.

4/10 Buruk

Tommy

Tidak Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti
Menginap 8 malam pada bulan April 2024
Tanggapan dari Yamada/Receptionist pada tanggal 1 Mei 2024
Thank you very much for staying with us at APA HOTEL〈SHINJUKU-GYOEMMAE〉 and your view. We are truly sorry that we let you down and did not meet your expections. We will try to improve our service for our guests. We hopefully have another opportunity to serve you again.

8/10 Bagus

Kok Cristal Su

Disukai: Fasilitas
Good location hotel
Menginap 7 malam pada bulan April 2024
Tanggapan dari Saito / Receptionist pada tanggal 29 Apr 2024
Thank you very much for staying with us at APA HOTEL〈Shinjuku-Gyoemmae〉.We are glad to hear that you were satisfied with our location. Our hotel is located near Shinjuku-Gyoemmae station (subway station) only for one minute walk.Thank you very much for your valuable feedback, and we truly look forward to welcoming you back in the near future.

10/10 Sangat Bagus

Maria

Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti
Amazing place to stay at
Menginap 8 malam pada bulan Maret 2024
Tanggapan dari Saito / Receptionist pada tanggal 29 Apr 2024
Thank you very much for staying with us at APA HOTEL〈SHINJUKU-GYOEMMAE〉and your kind review.If you have any opportunity to visit Japan, we certainly look forward to welcoming you back.

8/10 Bagus

Saron

Disukai: Kebersihan, staf & layanan, fasilitas, kondisi & fasilitas properti
This property was very well situated with shops, restaurants and a subway station steps away. The sento is a great amenity as well. It was very quiet when I went and very well kept. The room was functional and even though it was small it was still bigger than some of our other stays in Tokyo. Great value.
Menginap 2 malam pada bulan April 2024
Tanggapan dari Saito / Receptionist pada tanggal 29 Apr 2024
Thank you very much for staying with us at APA HOTEL〈Shinjuku-Gyoemmae〉.We are glad to hear that you were satisfied with our location and spa. As you mentioned, our hotel is located near Shinjuku-Gyoemmae station (subway station) only for one minute walk.We provide many kinds of amenity, and you can enjoy the spa from 3 pm to 12 am, and 6 am to 10 am.And we are glad that you understand our functional size of our room.Thank you very much for your valuable feedback, and we truly look forward to welcoming you back in the near future.

10/10 Sangat Bagus

Ebon

Bepergian dalam rombongan, Traveler bisnis
Disukai: Kebersihan, staf & layanan, fasilitas, kondisi & fasilitas properti
Rooms are small, but you have everything you need. One block to train station, few blocks to major shopping district, and so many restaurants with three blocks, you won't be at a loss for options.
Menginap 4 malam pada bulan April 2024
Tanggapan dari Tamura / Reception pada tanggal 28 Apr 2024
Thank you for choosing APA Hotel Shinjuku Gyoenmae.We are delighted to hear your compliments regarding our location during your stay with us.However, we are very sorry to hear about the inconvenience you experienced regarding the size of your room.APA Hotel provides compact rooms for convenience and functionality.In order for our guests to understand this in advance, we have clearly stated on the Internet that the rooms are 11 square meters. We appreciate your understanding.We hope you will have another opportunity to visit our hotel again.We look forward to welcoming you again.

10/10 Sangat Bagus

Junko

Bepergian bersama keluarga
Disukai: Kebersihan, staf & layanan, fasilitas, kondisi & fasilitas properti
It met beyond my expectations overall
Menginap 2 malam pada bulan April 2024
Tanggapan dari Sato / Receptionist pada tanggal 27 Apr 2024
Thank you very much for staying at APA Hotel Shinjuku-Gyoemmae. We are very happy to hear that we were able to meet your expectations. We will continue to strive to be the hotel of choice for our guests.Thank you very much for taking the time in your busy schedule to write this message.We look forward to welcoming you again.

2/10 Sangat Buruk

ShuXian

Tidak Disukai: Staf & layanan
Don't answer messages send via Expedia message. Don’t bother trying to address concerns and questions foreigners who stay with them have. I was traveling alone, accidentally booked a room for two for the 1st day. The 2nd day I booked for 1 person and wanted to stay in the same room, without cleaning or amenity refill. They want 3000 yen. Bad service, bad practice !
Menginap 1 malam pada bulan April 2024
Tanggapan dari Sato / Receptionist pada tanggal 27 Apr 2024
Thank you very much for staying at APA Hotel Shinjuku-Gyoemmae. However, we are very sorry that we could not meet your request. Please accept our sincere apologies. Please understand that our cleaning rule is to change the sheets once every 3 nights. We will share this matter with our staff and make every effort to prevent a recurrence.Thank you very much for your valuable feedback.

10/10 Sangat Bagus

WINSTON KIEN WAI

Bepergian bersama keluarga
Disukai: Kebersihan, staf & layanan, fasilitas, kondisi & fasilitas properti
Hotel staffs were well trained and super helpful. I will definitely book it again for my next trip, thumbs up.
Menginap 7 malam pada bulan April 2024
Tanggapan dari Receptionist Sato pada tanggal 27 Apr 2024
Thank you very much for staying at APA Hotel Shinjuku-Gyoenmae. We are very honored to hear your compliments about our hotel staff. We will continue to strive to provide services that satisfy our guests.Thank you very much for your valuable feedback.

2/10 Sangat Buruk

ShuXian

Tidak Disukai: Staf & layanan
Menginap 1 malam pada bulan April 2024
Tanggapan dari Receptionist Sato pada tanggal 27 Apr 2024
Thank you for staying at APA Hotel Shinjuku Gyoenmae. We sincerely look forward to welcoming you again.

8/10 Bagus

Allison

Bepergian bersama teman
Disukai: Kebersihan, staf & layanan, fasilitas, kondisi & fasilitas properti
Great location! Walkable to so many things!
Menginap 2 malam pada bulan April 2024
Tanggapan dari Ouchi / Receptionist pada tanggal 26 Apr 2024
Thank you very much for choosing APA Hotel〈SHINJUKU-GYOEMMAE〉 among many hotels.We are very pleased to receive your compliments on our location and all of us at APA Hotel are sincerely pleased to hear that.Thank you very much.We hope that you will use our hotel again the next time you come to Shinjuku.All of us at the hotel look forward to serving you again next time you visit Shinjuku.Thank you very much for your valuable feedback.

8/10 Bagus

Oliver

Menginap 3 malam pada bulan April 2024
Tanggapan dari Receptionist Sato pada tanggal 27 Apr 2024
Thank you for staying at APA Hotel Shinjuku Gyoenmae. We sincerely look forward to welcoming you again.

10/10 Sangat Bagus

Mirtill

Bepergian dalam rombongan
Disukai: Kebersihan, staf & layanan, fasilitas, kondisi & fasilitas properti
The rooms are small, but since you’re not gonna spend a loot of time in the hotel, it’s totally fine. Everyone is very nice and helpful, they made us feel comfortable.
Menginap 2 malam pada bulan April 2024
Tanggapan dari Yamada/Receptionist pada tanggal 24 Apr 2024
Thank you for your kind review and even more for your stay with us.What a great feedback we have received, and thank you very much for your valuable comments.Thank you for your kind review about our staff. We are truly honored to have your warm words and it has been our motivation every time. We believe that there are many more things which we are able to make better, so that we try to improve and provide better service for our valued guests. We will try to improve our service for our guests. We are very pleased to hear your compliments about our location.

8/10 Bagus

Alicia

Bepergian bersama teman
Disukai: Kebersihan, staf & layanan, fasilitas, kondisi & fasilitas properti
As to be expected in Tokyo, the room itself was tiny. We couldn't open our large suitcase unless we put it on the bed lol. Apart from that, it was in a good location. Close to a subway station, 3 convenience stores were within 2 min walk, and in 15 minutes you were in the more popular areas for dining/shopping/etc. The staff were extremely friendly and helpful. Overall a good stay.
Menginap 4 malam pada bulan April 2024
Tanggapan dari Yamada/Receptionist pada tanggal 24 Apr 2024
Thank you very much for staying with us at APA HOTEL〈Shinjuku-Gyoemmae〉.Thank you for your kind review about our staff. We are truly honored to have your warm words and it has been our motivation every time. We believe that there are many more things which we are able to make better, so that we try to improve and provide better service for our valued guests. We will improve our service better to make you satisfied for your next stay.We truly look forward to welcoming you back in the near future.

8/10 Bagus

WAI MAN

Disukai: Kebersihan
房間略少,但有提供空氣清新機,房間沒有太多雜味,整體還算可以接受,但前台登記很慢
Menginap 1 malam pada bulan April 2024
Tanggapan dari Yamada/Receptionist pada tanggal 1 Mei 2024
Thank you very much for your staying at APA HOTEL〈SHINJUKU-GYOEMMAE〉.We apologize for not being able to satisfy you during your staying.We will improve our service better to make you satisfied for your next stay.Thank you very much for your valuable feedback.

10/10 Sangat Bagus

jason

Menginap 13 malam pada bulan April 2024
Tanggapan dari Sato/Receptionist pada tanggal 12 Mei 2024
Thank you very much for choosing APA Hotel Shinjuku Gyoenmae.We look forward to welcoming you again.

10/10 Sangat Bagus

Kelsey

Bepergian bersama teman
Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti
Great place to stay in Tokyo!
Menginap 5 malam pada bulan April 2024
Tanggapan dari Sato / Receptionist pada tanggal 21 Apr 2024
Thank you for staying at APA Hotel Shinjuku Gyoenmae. As you mentioned, our hotel is conveniently located very close to the station. The nearest station is Shinjuku-Gyoenmae Station on the Tokyo Metro Marunouchi Line (Exit 1), which is a 1-minute walk from the hotel, and a 9-minute walk from JR Shinjuku Station (Central East Exit), making it easy to access the city center and very convenient for sightseeing and business.Thank you very much for taking time out of your busy schedule to write this message.We hope that you will visit APA Hotel Shinjuku-Gyoemmae again when you have a chance to visit the Shinjuku area again.

10/10 Sangat Bagus

Samantha Elyse

Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti
Menginap 6 malam pada bulan Februari 2024
Tanggapan dari Tamura / Reception pada tanggal 22 Apr 2024
Thank you very much for staying with us at APA HOTEL〈SHINJUKU-GYOEMMAE〉and your kind review. If you have any opportunity to visit Japan, we certainly look forward to welcoming you back.

10/10 Sangat Bagus

Jo Kathrina Jimenez

Bepergian bersama teman
Disukai: Kebersihan, staf & layanan, fasilitas, kondisi & fasilitas properti
Best hotel to stay at if you want something in the heart of the city. Close to everything, staff were very kind and attentive! Will stay here again next time.
Menginap 6 malam pada bulan Maret 2024
Tanggapan dari Saito / Receptionist pada tanggal 19 Apr 2024
Thank you very much for staying with us at APA HOTEL〈Shinjuku-Gyoemmae〉.We are glad to hear that you were satisfied with our location and staff's service. Our hotel is located near Shinjuku-Gyoemmae station only for one minute walk.And we are really honored to have such words from you about our staff's service.Thank you very much for your valuable feedback, and we truly look forward to welcoming you back in the near future.

6/10 Cukup Baik

Ginny

Bepergian bersama teman
Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti
The location is very convenient. Walkable distance from public transportation. The room was clean and the staff friendly. Do beware though, the room is very small. For two people it’s cramped, the bathroom and shower are also very small and with two pieces of luggage it was hard to maneuver around the room and each other. On our last night the hotel also shut down the central air conditioning to the entire building. Our room became hot and we were told to open the window because we had no way on turning the air back on ourselves and the staff wouldn’t do it. That’s never something I’ve experienced at a hotel!
Tanggapan dari Yamada/Receptionist pada tanggal 18 Apr 2024
Thank you for choosing to stay with us at APA HOTEL〈SHINJUKU-GYOEMMAE〉.As we provide all room functional and compact, each APA HOTEL is able to save the energy, and as our efforts and the guests' cooperation, we have succeeded to reduce the environmental burden for each guest. Also the carbon dioxide has been suppressed by one-third.We will improve our service better to make you satisfied for your next stay.Thank you very much for your valuable feedback.

8/10 Bagus

Reisei

Menginap 2 malam pada bulan April 2024
Tanggapan dari Ouchi / Receptionist pada tanggal 9 Mei 2024
Thank you very much for choosing APA Hotel〈SHINJUKU-GYOEMMAE〉 among many hotels.We are very happy to receive your high evaluation and all of us at APA Hotel are sincerely pleased.Thank you very much.We hope that you will visit us again the next time you come to Shinjuku.All of us at the hotel look forward to serving you again next time you visit Shinjuku.Thank you very much for your valuable feedback.

8/10 Bagus

Kathleen

Bepergian dalam rombongan
Disukai: Staf & layanan
The surrounding neighbourhood was really good, heaps of food options and quite safe. The hotel is slightly older in style. And the rooms are VERY small. But all in all, convenient and easy for a quick stay.
Menginap 6 malam pada bulan April 2024
Tanggapan dari Yamada/Receptionist pada tanggal 18 Apr 2024
Thank you for choosing to stay with us at APA HOTEL〈SHINJUKU-GYOEMMAE〉.As we provide all room functional and compact, each APA HOTEL is able to save the energy, and as our efforts and the guests' cooperation, we have succeeded to reduce the environmental burden for each guest. Also the carbon dioxide has been suppressed by one-third.We truly look forward to welcoming you back in the near future.