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Ulasan untuk Ascott Marunouchi Tokyo

4.5 out of 5
Ascott Marunouchi Tokyo
1-1-1 Otemachi, Chiyodaku, Tokyo

Ulasan

9,6

Sempurna

Penilaian 10 - Sangat Bagus. 378 dari 493 ulasan" "
Penilaian 8 - Bagus. 100 dari 493 ulasan" "
Penilaian 6 - Cukup Baik. 7 dari 493 ulasan" "
Penilaian 4 - Buruk. 1 dari 493 ulasan" "
Penilaian 2 - Sangat Buruk. 7 dari 493 ulasan" "

9,8/10

Kebersihan

9,4/10

Staf & layanan

9,4/10

Fasilitas

9,8/10

Kondisi & fasilitas properti

9,6/10

Ramah lingkungan

Ulasan

8/10 Bagus

Pauline

Disukai: Kebersihan, kondisi & fasilitas properti
Menginap 1 malam pada bulan April 2024

10/10 Sangat Bagus

Qiang

Disukai: Fasilitas, kondisi & fasilitas properti
Very good
Menginap 8 malam pada bulan Maret 2024
Tanggapan dari Ascott Marunouchi Tokyo pada tanggal 15 Apr 2024
Dear Guest, Thank you very much for having stayed at Ascott Marunouchi Tokyo. We are delighted to know that you are satisfied with our facility. We will continue our efforts to provide the best service for our precious guests. We are very much looking forward to serving you again soon. Management

10/10 Sangat Bagus

Jacinto

Disukai: Kebersihan, fasilitas, kondisi & fasilitas properti
Great
Menginap 1 malam pada bulan Maret 2024
Tanggapan dari Ascott Marunouchi Tokyo pada tanggal 5 Apr 2024
Dear Guest, Thank you very much for your staying with us and appreciate for your feedback. Glad to hear that you were satisfied with your recent stay. Hope you would come back to the hotel when you visit Tokyo once again. Management

10/10 Sangat Bagus

Bruce

Bepergian bersama keluarga
Disukai: Fasilitas
Very modern and clean hotel/apartment. Fully equipped. Staff were very helpful. Breakfast buffet was wonderful. Bed mattress was so comfortable. Just wish they had evening dining and a bar/lounge.
Menginap 2 malam pada bulan Maret 2024
Tanggapan dari Ascott Marunouchi Tokyo pada tanggal 5 Apr 2024
Dear Guest, Thank you very much for your staying with us and appreciate for your feedback. Glad to hear that you were satisfied with your recent stay. Hope you would come back to the hotel when you visit Tokyo once again. Management

10/10 Sangat Bagus

Maria

Bepergian bersama teman, Bepergian bersama keluarga
Disukai: Kebersihan, kondisi & fasilitas properti
Excellent hotel, the location, staff, cleanliness and room.
Menginap 6 malam pada bulan Februari 2024
Tanggapan dari Ascott Marunouchi Tokyo pada tanggal 5 Apr 2024
Dear Guest, Thank you very much for your staying with us and appreciate for your feedback. Glad to hear that you were satisfied with your recent stay. Hope you would come back to the hotel when you visit Tokyo once again. Management

10/10 Sangat Bagus

Yong

Bepergian dalam rombongan
Disukai: Kebersihan, fasilitas, kondisi & fasilitas properti
Good hotel
Menginap 1 malam pada bulan Maret 2024
Tanggapan dari Ascott Marunouchi Tokyo pada tanggal 5 Apr 2024
Dear Guest, Thank you very much for your staying with us and appreciate for your feedback. Glad to hear that you were satisfied with your recent stay. Hope you would come back to the hotel when you visit Tokyo once again. Management

10/10 Sangat Bagus

Raquel

Disukai: Kebersihan, kondisi & fasilitas properti
We had a great stay at Ascott Marunouchi! Highly recommended and I would definitely come back!
Menginap 6 malam pada bulan Februari 2024
Tanggapan dari Ascott Marunouchi Tokyo pada tanggal 5 Apr 2024
Dear Guest, Thank you very much for your staying with us and appreciate for your feedback. Glad to hear that you were satisfied with your recent stay. Hope you would come back to the hotel when you visit Tokyo once again. Management

10/10 Sangat Bagus

Hadley

Bepergian bersama keluarga
Disukai: Kebersihan, fasilitas, kondisi & fasilitas properti
Absolutely stunning views of Imperial Palace and Gardens plus Shinjuku and beyond. We could even see Mount Fuji on clear days. Large soaking tub was lovely. Well appointed rooms and bathrooms. Loved everything! Friendly staff.
Tanggapan dari Ascott Marunouchi Tokyo pada tanggal 5 Apr 2024
Dear Guest, Thank you very much for your staying at Ascott recently. Appreciate for your positive feedback on this property. It is located in center of financial area of Tokyo. It is easy access to Tokyo station and Otemachi station subway. Hope you will come back to the hotel when you revisit Tokyo again. Management

8/10 Bagus

Tzu Ling

Bepergian bersama keluarga
Disukai: Kebersihan, kenyamanan kamar
Menginap 3 malam pada bulan Januari 2024
Tanggapan dari Guest Service pada tanggal 20 Feb 2024
Dear Tzu Ling sama, Thank you very much for having stayed at Ascott Marunouchi Tokyo. We are happy to hear that you are mostly satisfied with our service. If there is anything that you would like us to improve, please feel free to let us know. We are very much looking forward to serving you again soon.

8/10 Bagus

kuo-tsai

Disukai: Kenyamanan kamar
Tidak Disukai: Kebersihan
Menginap 9 malam pada bulan Januari 2024
Tanggapan dari Guest Service pada tanggal 20 Feb 2024
Dear Kou-tsai sama, Thank you very much for having stayed at Ascott Marunouchi Tokyo. It was our pleasure to serve you. We truly appreciate your positive feedback for us. We are very much looking forward to your next visit!

10/10 Sangat Bagus

Yong

Menginap 1 malam pada bulan Januari 2024
Tanggapan dari Guest service team pada tanggal 20 Jan 2024
Dear our valued guest, Thank you very much for having stayed at Ascott Marunouchi Tokyo. We are delighted to know that you enjoyed your stay with us! We will continue our efforts to provide a good service for our guests. We are very much looking forward to your next visit!

8/10 Bagus

Harry

Disukai: Kebersihan, kondisi & fasilitas properti
Menginap 1 malam pada bulan Januari 2024
Tanggapan dari Gest service team pada tanggal 20 Jan 2024
Dear Harry sama, thank you very much for having stayeed at Ascott Marunouchi Tokyo. I sincerely appreciate your positive feedback for our service. We will keep working hard for our valued guests. We are very much looking forward to welcoming you again soon.

10/10 Sangat Bagus

Liana

Disukai: Kebersihan, kenyamanan kamar
Beautiful view, close to station and subway, kitchen was great. Spacious room. Very clean and comfortable. Thank you
Menginap 3 malam pada bulan Januari 2024
Tanggapan dari Management pada tanggal 10 Jan 2024
Dear Liana samaThank you for your feedback. Good to know you enjoyed your stay here at Ascott. Please come back to the hotel when you visit Tokyo again, maybe different seasons to see another beauty of Japan.

8/10 Bagus

mohamed

Disukai: Kebersihan, kenyamanan kamar
Menginap 6 malam pada bulan November 2023
Tanggapan dari Guest Service Team pada tanggal 3 Jan 2024
Dear Mohamed sama, Thank you very much for having stayed at Ascott Marunouchi Tokyo. We will continue our effort to provide the best service for our guests. We are looking forward to your next visit!

10/10 Sangat Bagus

han-yin

Disukai: Kebersihan, kenyamanan kamar
值得再訪
注重細節、環境舒適，服務令人愉快。
Menginap 2 malam pada bulan Desember 2023
Tanggapan dari Management pada tanggal 21 Des 2023
han-yin samaThank you very much for staying with us. Happy to hear that you enjoyed your stay in our property and our service. Hope you will come back to us when you visit Tokyo near future.

10/10 Sangat Bagus

YUN SHENG

Menginap 5 malam pada bulan November 2023
Tanggapan dari Guest Service Team pada tanggal 3 Jan 2024
Dear YUN SHENG sama, Thank you so much for having stayed at Ascott Marunouchi Tokyo. We are delighted to know that you are happy with our service. We are very much looking forward to your next vist!

10/10 Sangat Bagus

Laura

Bepergian bersama teman
Disukai: Kebersihan, fasilitas, kondisi & fasilitas properti
Wonderful. Will be back.
Menginap 1 malam pada bulan November 2023
Tanggapan dari Management pada tanggal 4 Des 2023
Dear Laura samaThank you for staying with us at Ascott Marunouchi Tokyo.Glad to hear you had a wonderful stay recently. Hope you will come back in the near future. Management

10/10 Sangat Bagus

Masayuki

Bepergian dalam rombongan
Disukai: Kebersihan, kenyamanan kamar
Menginap 1 malam pada bulan November 2023
Tanggapan dari Guest Service Team pada tanggal 3 Jan 2024
Dear Masayuki sama, Thank you very much for having stayed at Ascott Marunouchi Tokyo. We sincerely appreciate your positive feedbacks for our service. We are glad to hear that you have enjoyed staying with us. We are looking forward to your next visit!

10/10 Sangat Bagus

Rosan Lee, San Francisco

Bepergian bersama keluarga
Disukai: Kebersihan, kondisi & fasilitas properti
property was very well kept. it has amenities that is very convenient like washer and dryer in the room. What I didn’t like was the dimness in the bathroom. there should be more lights
Menginap 10 malam pada bulan Oktober 2023
Tanggapan dari Management pada tanggal 9 Nov 2023
Dear Rosan Lee samaThank you very much for your staying with us at Ascott Marunouchi Tokyo.Glad to hear that you were satisfied with our facilities that was well maintained and equipped with laundry machines.appreciate for your feedback for dimness in the bathroom. we will take it into consideration for future renovation.

8/10 Bagus

Eileen

Disukai: Kebersihan, kondisi & fasilitas properti
Menginap 7 malam pada bulan Oktober 2023

10/10 Sangat Bagus

Shih Chun

Menginap 2 malam pada bulan September 2023
Tanggapan dari Guest Service Team pada tanggal 3 Jan 2024
Dear Shih Chun sama, Thank you very much for having stayed at Ascott Marunouchi Tokyo. We sincerely appreciate your positive feedbacks for our service. We are glad to hear that you have enjoyed staying with us. We will continue our effort to provide the best service for our guests. We are looking forward to your next visit!

10/10 Sangat Bagus

Inseock

Disukai: Kebersihan, kenyamanan kamar
Menginap 1 malam pada bulan Oktober 2023
Tanggapan dari Guest service team pada tanggal 10 Okt 2023
Dear valued guest,Thank you very much for your feedback.We will continue to deliver good service to guest.Looking forward to welcoming you in near future.

10/10 Sangat Bagus

Øystein

Bepergian bersama keluarga
Disukai: Kebersihan, kenyamanan kamar
Menginap 5 malam pada bulan Oktober 2023
Tanggapan dari Guest service team pada tanggal 10 Okt 2023
Dear Oystein sama,Thank you very much for your feedback with your memorable photo of your stay.We look forward to welcoming you again in near future.

8/10 Bagus

Yuichiro

Disukai: Kebersihan, kondisi & fasilitas properti
Menginap 2 malam pada bulan September 2023
Tanggapan dari Guest Service Team pada tanggal 30 Sep 2023
Dear Yuishiro sama, Thank you very much for having stayed at Ascott Marunouchi Tokyo. We greatly appreciate for taking your time to review. We are very much looking forward to serving you again soon.

10/10 Sangat Bagus

Jeffrey

Bepergian bersama teman, Traveler bisnis
Great hotel. Lobby is in the 22nd floor.
Menginap 1 malam pada bulan September 2023
Tanggapan dari Guest Service Team pada tanggal 17 Sep 2023
Dear Jeffrey sama, Thank you very much for your positive feedback. We are pleased to know you have enjoyed your staying and we are grateful receiving such a compliment. We constantly aim the best service for our valued guests then we appreciate your kind feedbacks. We are looking forward to welcoming you back again in the future. Thank you again for choosing Ascott Marunouchi Tokyo. Warm regards, Shoko

10/10 Sangat Bagus

Masahide

Menginap 1 malam pada bulan September 2023
Tanggapan dari Guest Service Team pada tanggal 17 Sep 2023
Dear Masahide sama, Thank you very much for your positive feedback. We are pleased to receive such a compliment. We are constantly aim the best service for our valued guests then we appreciate your kind feedbacks. We are looking forward to welcoming you back again in the future. Thank you again for choosing Ascott Marunouchi Tokyo. Warm regards, Shoko

10/10 Sangat Bagus

Ming

Menginap 3 malam pada bulan September 2023
Tanggapan dari Guest Service Team pada tanggal 17 Sep 2023
Dear Ming sama, Thank you very much for your positive feedback. We are pleased to receive such a compliment. We are constantly aim the best service for our valued guests then we appreciate your kind feedbacks. We are looking forward to welcoming you back again in the future. Thank you again for choosing Ascott Marunouchi Tokyo. Warm regards, Shoko

10/10 Sangat Bagus

Soohaeng

Disukai: Kebersihan, kondisi & fasilitas properti
Many workers from overseas with excellent Japanese.
Menginap 7 malam pada bulan Agustus 2023
Tanggapan dari Guest Service Team pada tanggal 17 Sep 2023
Dear Shoohaeng sama, Thank you very much for your kind message. We are pleased to receive such a compliment. We are constantly aim the best service for our valued guests then we appreciate your kind feedbacks. We are looking forward to welcoming you back again soon. Thank you for choosing Ascott Marunouchi Tokyo. Warm regards, Shoko

10/10 Sangat Bagus

Kell

Bepergian dalam rombongan
Disukai: Kebersihan, kenyamanan kamar
amazing
We were warmly welcomed by the hotel staff, excellent service, and delicious food
Menginap 1 malam pada bulan Agustus 2023
Tanggapan dari Guest Service pada tanggal 29 Agu 2023
Dear our valued guest, Thank you very much for having stayed at Ascott Marunouchi Tokyo. We are truly delighted to hear that you enjoyed your stay with us. We appreciate your positive feedback about our staff and restaurant. We are very much looking forward to your next visit!

10/10 Sangat Bagus

Traveler terverifikasi

Disukai: Kebersihan, kenyamanan kamar
Menginap 10 malam pada bulan Agustus 2023
Tanggapan dari Guest Service pada tanggal 23 Agu 2023
Thank you very much for your stayed with us and took time for your review with us.We are keeping up good work and looking forward to see you again in near future.

10/10 Sangat Bagus

Vito

Disukai: Kebersihan, fasilitas, kondisi & fasilitas properti
You are staying in a deluxe apartment in the sky
Menginap 7 malam pada bulan Agustus 2023
Tanggapan dari Guest Service pada tanggal 23 Agu 2023
Thank you very much for your stay and gave us good comment. We are looking forward to having you again.

10/10 Sangat Bagus

VICTOR

Bepergian bersama teman, Bepergian bersama keluarga
Disukai: Kebersihan, fasilitas, kondisi & fasilitas properti
Everything was perfect. The hotel, the location, perfect. The staff eager to please. So very welcoming and kind. One of my best stays in years. Loved it
Menginap 9 malam pada bulan Juni 2023
Tanggapan dari Guest Service pada tanggal 9 Jul 2023
Warm greetings from Ascott Marunouhi Tokyo.Thank you very much for your stayed and gave us perfect points and great comment with your stay. We will share this and we are looking forward to welcoming you back soon.Best regards,

10/10 Sangat Bagus

Alex, Marlboro

Disukai: Kebersihan, fasilitas, kondisi & fasilitas properti
Menginap 5 malam pada bulan Juli 2023
Tanggapan dari Guest Service pada tanggal 9 Jul 2023
Warm greetings from Ascott Marunouchi Tokyo.Thank you very much for your stayed with us.We are very glad that you gave us good review and we will keep up good work.We are looking forward to welcoming you back soon.Best regards,

10/10 Sangat Bagus

Mersedeh

Bepergian bersama keluarga
Disukai: Kebersihan, kondisi & fasilitas properti
It was a best location, close to every where. They need to work on their buffet. To be prepare for all the guests in a hotel.
Menginap 3 malam pada bulan Mei 2023
Tanggapan dari Guest Service pada tanggal 1 Jul 2023
Thanks for staying with us. We appreciate your feedback!We will work harder with the Restaurant to improve quality of buffet.

6/10 Cukup Baik

Mary

Menginap 4 malam pada bulan Mei 2023
Tanggapan dari Guest Service pada tanggal 1 Jul 2023
Thanks for staying with us. We appreciate your feedback!

10/10 Sangat Bagus

Mark

Disukai: Kebersihan, fasilitas, kondisi & fasilitas properti
Menginap 6 malam pada bulan Mei 2023
Tanggapan dari Guest Service pada tanggal 1 Jul 2023
Thanks for staying with us. We appreciate your feedback!

10/10 Sangat Bagus

jin hwan

Menginap 1 malam pada bulan Mei 2023
Tanggapan dari Guest Service pada tanggal 16 Mei 2023
Thanks for staying with us. We appreciate your feedback!

10/10 Sangat Bagus

Eric

Disukai: Kebersihan, fasilitas, kondisi & fasilitas properti
Menginap 10 malam pada bulan Maret 2023
Tanggapan dari Guest Service pada tanggal 9 Mei 2023
Thanks for staying with us. We appreciate your feedback!

10/10 Sangat Bagus

Hsin I

Bepergian bersama keluarga
Disukai: Kebersihan, kenyamanan kamar
Menginap 3 malam pada bulan Maret 2023
Tanggapan dari Guest Service pada tanggal 9 Mei 2023
Thanks for staying with us. We appreciate your feedback!

10/10 Sangat Bagus

So Mei

Bepergian bersama keluarga
Disukai: Kebersihan, fasilitas, kondisi & fasilitas properti
Roomy Comfortable Clean Nice shower. Staffs are very nice and helpful
Menginap 8 malam pada bulan Maret 2023
Tanggapan dari Guest service team pada tanggal 25 Mar 2023
Warm greetings from Ascott Marunouchi Tokyo.Thank you very much for choosing to stayed with us.And we are very greatful for your comment with our staff and propaty.We are try to keeping up with great job.Best regards,

10/10 Sangat Bagus

Tiffany

Disukai: Kebersihan, kondisi & fasilitas properti
Excellent
Menginap 5 malam pada bulan Maret 2023
Tanggapan dari Guest service team pada tanggal 25 Mar 2023
Warm greetings from Ascott Marunochi Tokyo.Thank you very much for your stayed with us and gave us great review with your stay.We are looking forward to welcoming back hopefully soon.Best regards,

8/10 Bagus

Drew

Bepergian bersama teman
Disukai: Kebersihan, fasilitas, kondisi & fasilitas properti
Great hotel, stayed there for the marathon as it is right next to the finish line. Staff was nice and helpful. Unfortunately the area just sucks, was not worth it and hotel wasn't cheap comparted to other areas. Although they did a good job, booking the hotel (as a tourist) was the #1 thing we would have changed about our trip
Menginap 4 malam pada bulan Maret 2023
Tanggapan dari Guest service team pada tanggal 25 Mar 2023
Warm greetings from Ascott Marunouchi Tokyo.Thank you very much for choosing to stayed with us.And we are very greatful for your comment with our staff and propaty.We are try to keeping up with great job for your next stay.looking forward to welcoming you back.Best regards,

6/10 Cukup Baik

Paul

Disukai: Kebersihan, kondisi & fasilitas properti
Menginap 6 malam pada bulan Maret 2023
Tanggapan dari Guest Service pada tanggal 1 Jul 2023
Thanks for staying with us. We appreciate your feedback!

2/10 Sangat Buruk

ilaria

Bepergian bersama keluarga
Disukai: Kebersihan, fasilitas, kondisi & fasilitas properti
19 day stay in a 2 bedroom apartment plus a seperate studio on the 23rd level…..the only view we had was of the rooftop of the building next door. Although the master bedroom had a view of the building across the road. As it was a considerable length of time management should have provided us rooms on a much higher level.
Menginap 19 malam pada bulan Februari 2023
Tanggapan dari Guest Service Team. pada tanggal 13 Mar 2023
Thank you very much for choosing to stay at Ascott Marunouchi Tokyo, and for taking the time to notify us the matter.I would like to offer our apologies for the distress and displeasure you experienced from the view.We ensure that we will improve our room control to provide better views from our rooms especially staying longer period with us.

10/10 Sangat Bagus

Florence, San Francisco

Menginap 2 malam pada bulan Februari 2023
Tanggapan dari Guest service team pada tanggal 25 Mar 2023
Warm greetings from Ascott Marunouchi Tokyo.Thank you very much for choosing to stayed with us and gave us great review point with your stay.We are try to keeping up with great job for your next stay.Best regards,

10/10 Sangat Bagus

Lauren

Bepergian bersama teman
Disukai: Kebersihan, fasilitas, kondisi & fasilitas properti
The room itself was gorgeous, but the views from the room were absolutely incredible!
Menginap 2 malam pada bulan Februari 2023
Tanggapan dari Guest service team pada tanggal 22 Feb 2023
Warm greetings from Ascott Marunouchi Tokyo.Thank you very much for your stayed with us and gave us great review especairy with the view. We will keep up our good service and looking forward to welcoming you back.Best regards,

2/10 Sangat Buruk

Seth

Traveler bisnis
Tidak Disukai: Kebersihan, kondisi & fasilitas properti
Various issues.
Menginap 1 malam pada bulan Februari 2023
Tanggapan dari Guest service team pada tanggal 22 Feb 2023
Thank you very much for your stayed with us.We are terribly sorry that you had some issues with your stay. We will try to archive our service.We are looking forward to welcoming you back to make your stay great next time. Best regards,

10/10 Sangat Bagus

Knut Eugen

Menginap 2 malam pada bulan Februari 2023
Tanggapan dari Ascott Marunouchi Tokyo Guest Service Team. pada tanggal 14 Mar 2023
Warm greetings from Ascott Marunouchi Tokyo.Thank you very much for your stayed and gave us great review with your stay.We are looking forward to welcoming back soon.

10/10 Sangat Bagus

DORIS

Bepergian bersama teman
Disukai: Fasilitas, kondisi & fasilitas properti
Really nice and comfortable stay. Nice and helpful staff. Perfect location
Menginap 2 malam pada bulan Februari 2023
Tanggapan dari Guest service team pada tanggal 22 Feb 2023
Warm greetings from Ascott Marunouchi Tokyo.Thank you very much for your stayed with us and gave us great review. We will keep up our service well and looking forward to welcoming you back.Best regards,

10/10 Sangat Bagus

SZU YI

Bepergian bersama keluarga
Disukai: Kebersihan, kenyamanan kamar
飯店位置交通方便，房間空間大。
這次入住二房一廳的房型，市景很美，能在東京有個像家的住所非常舒服，地鐵C6a出口可以直接搭電梯連接回酒店，非常方便。 早餐的接待人員，每天熱情的打招呼，安排老位置用餐，餐點精緻但品項豐富。 下次再到東京仍會選擇雅詩閤入住。
Menginap 5 malam pada bulan Februari 2023
Tanggapan dari Guest service team pada tanggal 22 Feb 2023
Warm greetings from Ascott marunouchi tokyo.Thank you very much for your stayed and great review about the room, location, view and stuff and also restaurant stuff.We will keep our good service and looking forward to welcoming you back soon.Best regards,